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Reviews of TownePlace Suites by Marriott Nashville Goodlettsville

2.5 out of 5
TownePlace Suites by Marriott Nashville Goodlettsville
830 Conference Drive, Goodlettsville, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 196 out of 303 reviews" "
Rating 8 - Good. 70 out of 303 reviews" "
Rating 6 - Okay. 19 out of 303 reviews" "
Rating 4 - Poor. 14 out of 303 reviews" "
Rating 2 - Terrible. 4 out of 303 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property...
Stayed 2 nights in May 2024

8/10 Good

Virginia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel! highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, amenities
I was dissatisfied with the housekeeping only gave you fresh towels every other day. You would have to ask for clean towels. I was dissatisfied with the housekeeping service since they only provided fresh towels every other day, and I had to ask for clean towels otherwise.
Stayed 3 nights in May 2024

6/10 Okay

Brenda

Stayed 2 nights in Apr 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy spacious room with full kitchen
Stayed 2 nights in Apr 2024

8/10 Good

Amy

Travelled with family
Liked: Staff & service, amenities
A
Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much more affordable than downtown Nashville, nice breakfast options and clean rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, amenities
Friendly staff. Very clean rooms
Stayed 1 night in Mar 2024

4/10 Poor

Carlos

Travelled with family
Disliked: Cleanliness, amenities
The floor in the room was dirty. It needed to be vacuumed/swept. The wall behind the kitchen sink and stove needed to be cleaned. Two people smoking heavy close to the hotel entrance for extended periods of time.
Stayed 1 night in Mar 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome property with friendly and helpful staff.
Stayed 1 night in Mar 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Toby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Shawnice

Travelled with family
Easy stay…arrived around 2AM and check in staff was ready to assist.
Stayed 1 night in Jan 2024

8/10 Good

Mikeesha

Stayed 1 night in Dec 2023

4/10 Poor

Tate

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our room was dirty so we had to move. No discount or thoughtfulness to make up for the inconvenience. Not your typical Marriot.
Stayed 1 night in Nov 2023

8/10 Good

Luis

Liked: Staff & service
Stayed 5 nights in Nov 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good set-up for a working vacation
The studio room at this hotel offered a good option for my 5-night stay when I came to town for some family business. Fridge, microwave and 2-burner stove all came in handy. A small rolling table made it easy to work at the desk or sit on the couch with a laptop nearby. The hotel staff was friendly and helpful when I needed a couple of things.
Stayed 5 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service
Nov get away
Good location was great for us and being pet friendly was a plus. Rooms were clean but pet fee was a bit steep for one small dog.
Stayed 2 nights in Nov 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the bed and the room. The kitchenette and full sized fridge and freezer were helpful. I didn't hear much outside noise at all even though the hotel is right on a busy street. I slept late and well both nights. I think that informing the potential guest that the pool is closed down would have been helpful to me. The door to the pool area was just locked and the water in the pool was green. A four star hotel with an indoor pool should be open year round or at least a reason given for it being closed. Most of my room was clean but there were several smudges on the windows and some mystery spills/spots in places on the walls like they just hadn't been wiped down in a while. Overall I was happy with the stay and I'd probably stay again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Amenities
Very clean and friendly staff.
Stayed 3 nights in Nov 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms. Long weekend to visit Nashville. About a 17 minute drive from the hotel to downtown Nashville. Cyndi at the front desk was welcoming and friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated having a kitchenette in our room. The staff was courteous, our room was clean, and we had close access to the city and lots to do around the area.
Stayed 2 nights in Oct 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Michel

Travelled with partner
All was good, fairly close to Nashville
Stayed 5 nights in Oct 2023

2/10 Terrible

Sherry

Stayed 6 nights in Oct 2023

10/10 Excellent

philip

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Property with clean rooms
Stayed 1 night in Oct 2023

8/10 Good

Jane

Stayed 1 night in Oct 2023

8/10 Good

Lindsey, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
I always try to stay at Marriotts because I love the beds and they are clean. This was not around too much. They are doing construction across the street, but it was not too loud. I really wanted to go swimming but the pool is out of service, they offered if you wanted to go across the street to the Courtyard, but I didn’t want to do that. All the staff was very nice. Easy parking, and quick to your room. My only complaint was that housekeeping just walked in my room while I was laying in bed. No knocking. It was very awkward. I said I didn’t need service. Then she left and walked back in like a minute later, again without knocking offering me towels, which I didn’t need. So very uncomfortable. Again this morning, I heard housekeeping try to just walk in again, luckily I had locked the door. So if you stay here, make sure to lock your door or you can unexpectedly be staring at a stranger from your bed.
Stayed 3 nights in Oct 2023

10/10 Excellent

Britni

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Brentwood!
The hotel has a beautiful lobby. Breakfast was included, with good options on the buffet. Our room was very comfortable. The shower was gorgeous and the bed was very comfortable. The TV set included Netflix and streaming options. The only (minor) complaint is that the kitchenette in our room showed signs of wear, and the coffeemaker made very weak coffee. But that was very minor, considering we didn't need to use the kitchen. Very nice facility.
Stayed 1 night in Sep 2023

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our hotel of choice every time we come to Nashville. They have been very nice to us and we really enjoy the stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Jef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel and location to my business meeting.
Stayed 3 nights in Sep 2023

10/10 Excellent

John

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to I65 and very clean. Lots of restaurants around. Big room with kitchen and a great shower!!
Stayed 1 night in Aug 2023

10/10 Excellent

Fabrizio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh and well maintained
Stayed 1 night in Jul 2023

4/10 Poor

Eleanor

Travelled with family
Liked: Staff & service
The amenies were fine but the building was not well built and you could hear people in the next room talking, but even worse was the bowling alley right above our bedroom. The shower had very poor water pressure. But even worse was the motorcycles parked outside our room which came and went up until 1:00 am. VERY LOUD! Would not recommend to anyone.
Stayed 2 nights in Jul 2023
Response from Townesplace Suites Goodlettsville, TN on 30 Jul 2023
We apologize for any inconvenience and comfortability caused. We hope to get a second chance to show you different.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Townesplace Suites Goodlettsville, TN on 30 Jul 2023
Thank you for your stay.

10/10 Excellent

Lyle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I worked there when it opened. I like knowing what is there.
Stayed 2 nights in Jul 2023
Response from Townesplace Suites Goodlettsville, TN on 30 Jul 2023
Thank you for your visit back.

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. The coffee maker did not work which was disappointing. I had two handicapped siblings with me and the accommodations were perfect for our needs.
Stayed 1 night in Jul 2023
Response from Townesplace Suites Goodlettsville, TN on 30 Jul 2023
We are glad we could accommodate your needs.

10/10 Excellent

Toby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jae on 7 Jul 2023
Thank you for staying with us it was our pleasure to have you as well. We look forward to seeing you again.

10/10 Excellent

Dat

Stayed 5 nights in Jun 2023
Response from Townesplace Suites Goodlettsville, TN on 30 Jul 2023
Thank you for your stay.

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. Comfortable
Stayed 3 nights in May 2023
Response from Townesplace Suites Goodlettsville, TN on 30 Jul 2023
Thank you so much for your stay and we are pleased to hear you enjoyed your stay. please visit again.

10/10 Excellent

Kenneth

Stayed 1 night in May 2023

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in May 2023

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
The hotel was very nice and the staff extremely friendly. Our room was exceptional and quiet. And the beds were also very comfortable. Would stay there again if back in Nashville.
Stayed 1 night in May 2023

10/10 Excellent

Randall

Nothing went wrong. That's all I expect.
Stayed 1 night in May 2023

10/10 Excellent

Patricia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very roomy, pet friendly, breakfast, comfortable beds and I really loved the remote for the temperature
Stayed 2 nights in Apr 2023