Studio, 1 King Bed, City View

Reviews of TownePlace Suites by Marriott Nashville Midtown

4 out of 5
TownePlace Suites by Marriott Nashville Midtown
1500 CHARLOTTE AVENUE, Nashville, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 806 out of 1155 reviews" "
Rating 8 - Good. 219 out of 1155 reviews" "
Rating 6 - Okay. 66 out of 1155 reviews" "
Rating 4 - Poor. 33 out of 1155 reviews" "
Rating 2 - Terrible. 31 out of 1155 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waiting for the elevators is the issue. Fix that and it’s perfect.
Stayed 1 night in May 2024
Response from General Manager on 15 May 2024
Dear Arthur, We are delighted you chose to stay with us at TownePlace Suites Nashville Midtown. We want to be a true home away from home for travelers, so our highest priority is to ensure every guest has a relaxing experience with comfortable accommodations. Thank you for taking time out of your busy day to recognize our efforts. We apologize for the inconvenience caused by the elevator wait times. Our hotel often experiences high traffic, particularly during peak periods, which can lead to frequent elevator usage. Thank you for being our guest, and we look forward to seeing you soon.Best,Howard LogginsGeneral Manager

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Great breakfast, large clean room w/ Small kitchen.right outside downtown Nashville
Stayed 5 nights in May 2024
Response from General Manager on 13 May 2024
Dear Athena, Thank you for choosing TownePlace Suites Nashville Midtown and sharing your experience with other travelers. Our team takes pride in providing exceptional service and a memorable breakfast experience. It is great to read that you were satisfied with your clean and comfortable suite. We make every effort to meet all of your in-room needs, and we are happy to know we have exceeded your expectations. Thank you for your kind words, and we look forward to welcoming you back soon.Best,Howard LogginsGeneral Manager

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Julie, Thank you for your feedback about TownePlace Suites Nashville Midtown! We are thrilled that you noticed our dedication to spotless accommodations. Making sure our guests enjoy a fresh and inviting atmosphere is a key focus for us, and we're glad it enhanced your stay. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay!Best,Howard LogginsGeneral Manager

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and happy hour
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Christopher, Thank you for your glowing review of TownePlace Suites Nashville Midtown! We are thrilled you appreciated our cleanliness and enjoyed our happy hour. We aim to provide a spotless environment and enjoyable amenities for our guests to relax and feel at home, and we're glad that you experienced just that. We look forward to welcoming you back soon for another delightful stay!Best,Howard LogginsGeneral Manager

10/10 Excellent

RACHEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here often and always had a great experience
Stayed 1 night in May 2024
Response from TPS Nashville Midtown on 11 May 2024
Hi there! Thank you for taking the time to provide us with sincere feedback, as we take guest feedback as sincere opportunities to both learn and grow so that we may provide our guests with an amazing experience. I am so glad to see that you had a pleasant stay with us, as we strive to provide our guests with the best experience possible. If there are any other questions, or concerns, please do not hesitate to reach back out! Kindest regards, TownePlace Suites Midtown

4/10 Poor

Denise

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024
Response from TPS Nashville Midtown on 12 May 2024
Hi there! Thank you for taking the time to provide us with sincere feedback, as we take guest feedback as sincere opportunities to both learn and grow so that we may provide our guests with an amazing experience. The areas where you feel we have room for improvement have been addressed with our leadership team to ensure any negative guest experiences are prevented in the future. If there are any other questions, or concerns, please do not hesitate to reach back out! Kindest regards, TownePlace Suites Midtown

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, updated clean rooms.
Stayed 1 night in May 2024
Response from General Manager on 12 May 2024
Dear Darlene, Thank you for highlighting our spacious, modern accommodations at TownePlace Suites Nashville Midtown. We believe that a fresh, clean hotel is one of the cornerstones of a memorable stay, and we're glad that you experienced just that. Your compliment is truly appreciated, and we look forward to welcoming you back for another fantastic stay.Best,Howard LogginsGeneral Manager

10/10 Excellent

brittney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. It’s within walking to many restaurants, shops, etc. The staff was great and I love how they poured you a drink at check in. Next time I’m in Denver I will definitely book here again.
Stayed 2 nights in Feb 2024
Response from General Manager on 10 May 2024
Dear Brittney, We want to extend our gratitude for taking the time to review your stay at TownePlace Suites Nashville Midtown. We are glad you enjoyed our convenient location and appreciated the many restaurant choices nearby. It brings us immense joy to read positive comments about our staff, and we are thrilled that you enjoyed the welcome drink. It is always a joy to see our guests are excited about returning; we look forward to it!Best,Howard LogginsGeneral Manager

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very clean and spacious
Stayed 2 nights in May 2024
Response from General Manager on 9 May 2024
Dear Maria, Thank you for taking the time to review our hotel. We truly appreciate your kind words and positive feedback. We are thrilled to hear that you enjoyed your stay with us and that your room was relaxing and comfortable. We take great pride in providing fresh and inviting accommodations for our guests and it's rewarding to know that we succeeded in doing so for you. We hope to have the pleasure of welcoming you back to TownePlace Suites Nashville Midtown soon.Best,Howard LogginsGeneral Manager

10/10 Excellent

Deborah and Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean. Breakfast good. Staff very friendly especially Andrea. What we didnt like, no maps or pamphlets with recommendations of must sees. I feel like every lobby should have.
Stayed 7 nights in Apr 2024
Response from General Manager on 8 May 2024
Dear Guest, Thank you for your generous review! We're delighted to hear that you had a great guest experience during your stay, and we're grateful that you noticed our efforts to maintain a clean and welcoming environment. We're also glad that you enjoyed our delicious breakfast, which is one of our guests' favorite amenities. We also appreciate your kind comments about our staff member, Andrea. It was a pleasure hosting your visit at TownePlace Suites Nashville Midtown, and we look forward to welcoming you back soon.Best,Howard LogginsGeneral Manager

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from General Manager on 8 May 2024
Dear Rhonda, We are delighted you enjoyed your stay at TownePlace Suites Nashville Midtown. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. Thank you for being our guest, and we look forward to welcoming you back soon.Best,Howard LogginsGeneral Manager

8/10 Good

Catherine

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from General Manager on 8 May 2024
Dear Catherine, Thank you for the generous rating of TownePlace Suites Nashville Midtown. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the area.Best,Howard LogginsGeneral Manager

10/10 Excellent

Victoria

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Really safe and secure. Likes that they offer coupons for daily lift rides to get downtown.
Stayed 5 nights in May 2024
Response from TPS Nashville Midtown on 11 May 2024
Hi there! Thank you for taking the time to provide us with sincere feedback, as we take guest feedback as sincere opportunities to both learn and grow so that we may provide our guests with an amazing experience. I am so glad to see that you had a pleasant stay with us, as we strive to provide our guests with the best experience possible. If there are any other questions, or concerns, please do not hesitate to reach back out! Kindest regards, TownePlace Suites Midtown

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive parking
Stayed 1 night in Apr 2024
Response from General Manager on 7 May 2024
Dear Mike, We are thrilled to hear that you have chosen to stay with us at TownePlace Suites Nashville Midtown. Our top priority is to provide a comfortable and welcoming environment for all our guests. Thank you for taking time out of your busy day to recognize our efforts. We also appreciate your specific feedback regarding the parking. We enjoyed having you as our guest and hope to see you again on your next visit to the area.Best,Howard LogginsGeneral Manager

10/10 Excellent

Sally

Travelled with group
We were able to walk to The Gulch and Broadway easily.
Stayed 2 nights in Apr 2024
Response from TPS Nashville Midtown on 5 May 2024
Hi there! Thank you for taking the time to provide us with sincere feedback, as we take guest feedback as sincere opportunities to both learn and grow so that we may provide our guests with an amazing experience. I am so glad to see that you had a pleasant stay with us, as we strive to provide our guests with the best experience possible. If there are any other questions, or concerns, please do not hesitate to reach back out! Kindest regards, TownePlace Suites Midtown

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are big, good location (quiet) and short cheap taxi ride to downtown (hotel gives you daily Lyft $5 discounts - 2 trips a day). Breakfast is descent and the staff is very friendly. There’s also a 7-11 down the block. I would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from General Manager on 1 May 2024
Dear Stacy, Thank you for choosing to stay at TownePlace Suites Nashville Midtown! We are delighted you found our spacious rooms and convenient location enjoyable. Our team will be pleased to know they had a significant role in making your stay with us so memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Best,Howard LogginsGeneral Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear James, Thanks for the outstanding rating! We are delighted your time at TownePlace Suites Nashville Midtown was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Best,Howard LogginsGeneral Manager

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Centrally located but on a busy street.
Stayed 3 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Dear lisa, Thank you for your recent stay at the TownePlace Suites Nashville Midtown and for posting such a generous review of your experience. It is a pleasure to know you enjoyed your time with us, and we met most of your expectations with our location and clean accommodations. We enjoyed having you as our guest, and we hope to see you again on your next visit to the city. Best,Howard LogginsGeneral Manager

10/10 Excellent

Derrick

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.definitely will be going back
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Derrick, Thank you for your excellent review of your stay at TownePlace Suites Nashville Midtown! We are delighted that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return. It was a pleasure hosting you, and we hope to see you soon!Best,Howard LogginsGeneral Manager

8/10 Good

Lauren

A little too far from the center.
Stayed 3 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Lauren, Thank you for the review. We are pleased to know you enjoyed so many aspects of your stay. However, we apologize that our location did not meet your expectations. It was a pleasure having you as our guest, and we hope to have another opportunity to host you anytime you are in the area. We wish you all the best with your travels.Best,Howard LogginsGeneral Manager

8/10 Good

Alba

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a clean and comfortable property. However the city attractions are not closer than it has been advertised. The closer one is the Bicentennial mall park and the Capitol Hall and it’s 20 min walking and crossing very heavy highways. You can get a Lyft car and the payment for the trips to the other attractions is around 10-20 dollars… The bar, has nice view, and offers some food, but not a welcoming place. For a quick snack, beside hotel it’s a subway, probably you will feel better seating there than in the High Note bar at hotel. In the other hand, Hotel staff is helpful. Adriane the front desk attendant, willing to help you. Breakfast is very good and has a lot of selections. However, it closes earlier than the regular hotels, 9 am, so be aware, even on vacation get up earlier to enjoy the breakfast. Another tip, make sure to check every night and evaluate if you will need extra towels, as they don’t do daily house keeping. Strange. I was expecting my bedroom tide and fresh towels without ask for service. Anyway, overall the hotel is a clean, nice hotel out of the noisy area. Evaluate our experience and you can decide if this hotel works for you.
Stayed 3 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Alba, Thank you for sharing your detailed feedback regarding your recent stay at TownePlace Suites Nashville Midtown. We are pleased you enjoyed our clean and comfortable accommodations. Your comments about our bar ambiance and breakfast hours are duly noted, and we'll strive to enhance these aspects for future guests. Your insights are valuable as we continually improve our services. We appreciate your kind words about our helpful staff and delicious breakfast options. We hope to welcome you back soon!Best,Howard LogginsGeneral Manager

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and organized. Not close enough to downtown. Hated paying for valet parking ($40 nightly) and especially tips. .
Stayed 4 nights in Apr 2024
Response from General Manager on 5 May 2024
Dear Gary, Thank you for your recent stay at TownePlace Suites Nashville Midtown and for taking the time to write such a wonderful review. We are glad to read that you enjoyed everything while you were here and especially noticed how clean your room was. We appreciate you letting us know your feedback regarding the parking charges, and we truly value your comments. It was our pleasure to host you, and we look forward to hosting you again on your next visit to the area.Best,Howard LogginsGeneral Manager

10/10 Excellent

Ron

Stayed 2 nights in Apr 2024
Response from General Manager on 17 May 2024
Dear Ron, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at TownePlace Suites Nashville Midtown. We'd love to host you again someday for another great visit.Best,Howard LogginsGeneral Manager

10/10 Excellent

Melva

Stayed 1 night in Feb 2024
Response from General Manager on 15 May 2024
Dear Melva, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to TownePlace Suites Nashville Midtown.Best,Howard LogginsGeneral Manager

6/10 Okay

William

Stayed 1 night in Feb 2024
Response from General Manager on 15 May 2024
Dear William, We hope your overall stay with us was pleasant. We aim to deliver an exceptional experience for our guests that exceeds their expectations. Therefore, we want to apologize for any frustrations or inconveniences you may have had during your visit. Thank you for your feedback, and we look forward to welcoming you back soon.Best,Howard LogginsGeneral Manager

10/10 Excellent

Cherylee

Liked: Cleanliness, staff & service, property conditions & facilities
??
Stayed 4 nights in Mar 2024
Response from General Manager on 24 Apr 2024
Dear Cherylee, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at TownePlace Suites Nashville Midtown. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in Nashville; we hope to see you again soon.Best,Howard LogginsGeneral Manager

8/10 Good

dragi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear dragi, Thank you for the generous rating of TownePlace Suites Nashville Midtown. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to Nashville.Best,Howard LogginsGeneral Manager

10/10 Excellent

Fernando

Travelled with partner
Liked: Amenities
I loved it. Clean, staff is very nice, valet is awesome. Quiet, and beautiful views of the city. Close to downtown and all the restaurants. When I come to Nashville I’ll be staying here from now on. Thank you
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Fernando, It was a pleasure having you as our guest at TownePlace Suites Nashville Midtown, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay, liked our location close to downtown and many restaurants, and that our property and service met all your expectations! Thank you for making us your preferred choice on every visit, and we hope to see you soon.Best,Howard LogginsGeneral Manager

10/10 Excellent

Chinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is beautiful and is located in a convenient area. It is clean and quiet. We truly enjoyed our stay.
Stayed 3 nights in Feb 2024
Response from General Manager on 2 May 2024
Dear Chinh, Thank you for sharing your wonderful experience at TownePlace Suites Nashville Midtown! We are thrilled that you had a great stay and found our location convenient for all that you needed while visiting the Music City. Providing a clean and pleasant stay for our guests is our priority, and we're delighted you enjoyed every aspect of your visit. We enjoyed having you as our guest, and we hope to see you again soon. Best,Howard LogginsGeneral Manager

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2024
Response from TPS Nashville Midtown on 11 May 2024
Hi there! Thank you for taking the time to provide us with sincere feedback, as we take guest feedback as sincere opportunities to both learn and grow so that we may provide our guests with an amazing experience. I am so glad to see that you had a pleasant stay with us, as we strive to provide our guests with the best experience possible. If there are any other questions, or concerns, please do not hesitate to reach back out! Kindest regards, TownePlace Suites Midtown

4/10 Poor

Brent

Liked: Cleanliness, staff & service
Check in was at 4pm, i arrived at 6pm. My room wasnt ready. I thought that was odd but the clerk at the desk told me it would be 10 minutes. They were going to text me when it was ready. After 20 minutes i notice they were given people keys and checking people in. So i went back to the desk and was told it still wasnt ready. I asked if they could cancel my reservation, which she said they could and I left. Im wondering what would have been if I showed up at 4pm, the check in time.
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Brent, Thank you for sharing your feedback about your recent visit. We sincerely apologize for the frustration caused by your room not being ready upon arrival. We understand how disappointing it is to wait after the designated check-in time. During peak times, such delays can unfortunately occur, as we aim to ensure each guest receives personalized attention. We will address this appropriately to prevent such occurrences in the future. Your patience is highly appreciated, and we hope you'll consider staying with us again so we can demonstrate our commitment to providing a seamless check-in process. Best,Howard LogginsGeneral Manager

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from General Manager on 18 Apr 2024
Dear Leighton, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at TownePlace Suites Nashville Midtown. We look forward to your return and wish you all the best with your future travels.Best,Howard LogginsGeneral Manager

10/10 Excellent

Namrata

Stayed 2 nights in Apr 2024
Response from General Manager on 5 May 2024
Dear Namrata, Thank you for choosing TownePlace Suites Nashville Midtown. We were pleased that we exceeded your expectations during your visit. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best,Howard LogginsGeneral Manager

10/10 Excellent

ROBIN

Travelled with partner
Nice clean cool room.
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear ROBIN, Thank you for sharing your experience at TownePlace Suites Nashville Midtown! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are excited to have the chance to impress you once again during your next visit.Best,Howard LogginsGeneral Manager

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one working elevator during our stay so it was always packed.
Stayed 2 nights in Mar 2024
Response from General Manager on 12 Apr 2024
Dear Johanna, Thank you for your feedback following your recent stay at TownePlace Suites Nashville Midtown. We apologize for any inconvenience caused by the elevator situation. Your concerns are of utmost importance to us, and we are actively addressing this issue to enhance our guest experience. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.Best,Howard LogginsGeneral Manager

8/10 Good

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from General Manager on 12 Apr 2024
Dear Karina, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at TownePlace Suites Nashville Midtown; we hope to see you again soon. Best,Howard LogginsGeneral Manager

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 12 Apr 2024
Dear Jason, Thank you for choosing TownePlace Suites Nashville Midtown. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best,Howard LogginsGeneral Manager

8/10 Good

carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was clean and nice and the breakfast was very good, the person at the time of check-in was friendly, the only drawback was that the valet parking only helped me with the car when I arrived and after that I parked it myself and they still asked me to leave my key with them, in the end it was self parking.
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear carlos, Thank you for your positive feedback about your recent stay at TownePlace Suites Nashville Midtown. We are delighted you found the room clean and comfortable and enjoyed our delicious breakfast. Your comments about our friendly check-in experience are appreciated. We apologize for any inconvenience regarding the valet parking and appreciate your understanding. We hope to welcome you back soon!Best,Howard LogginsGeneral Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Jose, Thank you for your kind words! We are delighted you found our staff great at TownePlace Suites Nashville Midtown. Providing exceptional service is our priority, and we appreciate your recognition. We will certainly share your words of appreciation with them. We look forward to welcoming you back for another wonderful stay!Best,Howard LogginsGeneral Manager

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay!
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Leah, Thank you for sharing your positive experience! We are thrilled you had a great stay at TownePlace Suites Nashville Midtown. Your satisfaction is our priority, and we can't wait to welcome you back for another fantastic visit!Best,Howard LogginsGeneral Manager

10/10 Excellent

Cody

Liked: Cleanliness, property conditions & facilities
Response from General Manager on 10 Apr 2024
Dear Cody, We appreciate you taking the time to leave your kind rating for TownePlace Suites Nashville Midtown. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Best,Howard LogginsGeneral Manager

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Louis, Thank you for the wonderful rating of TownePlace Suites Nashville Midtown! We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best,Howard LogginsGeneral Manager

10/10 Excellent

Dalton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Dalton, We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at TownePlace Suites Nashville Midtown. We look forward to serving you again in the future.Best,Howard LogginsGeneral Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time beautiful hotel
Stayed 2 nights in Apr 2024
Response from General Manager on 6 Apr 2024
Dear James, We are delighted you had a great time at TownePlace Suites Nashville Midtown! Your enjoyment is our priority, and we're thrilled you found our hotel beautiful. Thank you for choosing to stay with us, and we hope to welcome you back soon for another wonderful experience!Best,Howard LogginsGeneral Manager

10/10 Excellent

Terrance

Clean
Stayed 2 nights in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Terrance, We want to thank you for choosing to stay with us at TownePlace Suites Nashville Midtown. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to Nashville. Have a wonderful day.Best,Howard LogginsGeneral Manager

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and comfortable.
Stayed 1 night in Apr 2024
Response from General Manager on 4 Apr 2024
Dear Stephen, We are thrilled you found the rooms at TownePlace Suites Nashville Midtown spacious and comfortable! Providing a cozy and welcoming environment for our guests is our priority. Thank you for your kind feedback, and we hope you had an enjoyable stay. We look forward to welcoming you back for another pleasant experience!Best,Howard LogginsGeneral Manager

2/10 Terrible

Ray

Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Ray, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will revisit us again in the future.Best,Howard LogginsGeneral Manager

10/10 Excellent

keno

Stayed 1 night in Mar 2024
Response from General Manager on 23 Apr 2024
Dear keno, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at TownePlace Suites Nashville Midtown; we hope to see you again soon. Best,Howard LogginsGeneral Manager

10/10 Excellent

Amanuel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Elevator waiting time is high
Stayed 3 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Amanuel, We appreciate your feedback regarding the elevator waiting time at TownePlace Suites Nashville Midtown. We are constantly working to enhance our guests' experiences, and your input helps us identify areas for improvement. Thank you for choosing our hotel, and we hope the rest of your stay was enjoyable. We look forward to welcoming you back for another pleasant experience.Best,Howard LogginsGeneral Manager

10/10 Excellent

Stephen J.

Liked: Cleanliness, staff & service, amenities
Only one elevator was super inconvenient!
Stayed 1 night in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Stephen, Thank you for choosing TownePlace Suites Nashville Midtown! We are glad you enjoyed your stay overall. We apologize for any inconvenience caused by the elevator situation. Your feedback is valuable, and we will work to ensure a smoother experience for future guests. We appreciate your understanding and hope to welcome you back for an even better stay!Best,Howard LogginsGeneral Manager