Hostal Alcazar

Property class: 3.5

Choose dates to view prices

At Hostal Alcazar , you can look forward to free continental breakfast, a free daily manager's reception and a coffee shop/cafe. The on-site pizza family restaurant, Restaurant alcazar, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room
The current price is €76
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, Non Smoking

A room with two single beds, each with a patterned bedspread and pillows, a bedside table with a lamp, and a framed picture on the wall.

Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Double Room, Non Smoking, Housekeeping

A hotel room with a bed, a nightstand with a lamp, a painting on the wall, and a window with curtains.

Double Room, Non Smoking, Housekeeping

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Single Room, 1 Large Single Bed, Mountain View

A hotel room with a large bed, a bedside table with a lamp, and a window with curtains.

Executive Single Room, 1 Large Single Bed, Mountain View

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

View all photos for Executive Triple Room

A hotel room with two beds, each with a zebra-patterned bedspread and matching pillows. There are two bedside tables with lamps, and a window with a white curtain.

Executive Triple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed
  • Free wired internet

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About the area

Located in Natales, Hostal Alcazar is in the city centre. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while History Museum and Costanera are cultural highlights. Visit our Puerto Natales travel guide
Map
Manuel Balmaceda 722, Natales, Magallanes, 6160000

What's nearby

  • A calm lake with a small boat anchored near the shore, surrounded by mountains and a clear sky.
    Última Esperanza Fjord
    16 min walk - 1.4 km
  • Plaza de Armas
    15 min walk - 1.3 km
  • History Museum
    20 min walk - 1.7 km
  • Costanera
    3 min drive - 2.1 km
  • Puerto Natales Casino
    3 min drive - 2.0 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo)
    22 min drive

Restaurants

  • La Silla Del Diablo
    14 min walk
  • El Tejano Tacos
    5 min walk
  • El Brisket
    14 min walk
  • Alveoli Bakery
    3 min walk
  • Café Kawesqar
    13 min walk

About this property

Hostal Alcazar

  • Hostal in a shopping district
  • Free continental breakfast, a free daily manager's reception and a coffee shop/cafe are just a few of the amenities provided at Hostal Alcazar . The on-site pizza family restaurant, Restaurant alcazar, offers breakfast, lunch, dinner and children's meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Additional perks include:
    • A round-trip airport shuttle (surcharge), multilingual staff and smoke-free property
    • Laundry services, local meal delivery service and a front desk safe
    • Concierge services, coffee/tea in reception and a computer station
  • Room features
  • All rooms are individually furnished, and feature comforts such as premium bedding, in addition to perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and hairdryers
    • TVs with premium channels
    • Daily housekeeping and phones

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Frequently asked questions

Is Hostal Alcazar pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hostal Alcazar ?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Hostal Alcazar on 25 Oct 2026 start from €76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hostal Alcazar ?

Limited spots are available. There is free parking nearby.

What time is check-in at Hostal Alcazar ?

Check-in start time: 1:00 PM; check-in end time: midnight.

What time is check-out at Hostal Alcazar ?

Checkout is at noon.

Does Hostal Alcazar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 16.000 per vehicle applies.

Where is Hostal Alcazar located?

Located in the heart of Natales, this hostal is within 1 mile (2 km) of Última Esperanza Fjord, Plaza de Armas and Centro Cultural Natalis. History Museum and Puerto Natales Casino are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal Alcazar Reviews

7.6

Good

8.2

Cleanliness

6.4

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 27 out of 109 reviews
Rating 8 - Good. 43 out of 109 reviews
Rating 6 - Okay. 29 out of 109 reviews
Rating 4 - Poor. 8 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff-good value for the budget traveler
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
A great place at a great location. It’s walkable to all places in PN and particularly close to the bus station. The restaurant serves amazing food and the baked goods are hard to say “no” to… All at a great price. I’ll go back as soon as I can…
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is ideally located for catching the early morning bus. The rooms are simple but perfectly adequate and clean. The staff is very welcoming, and the adjacent restaurant is a good option, especially thanks to its decent breakfast. Highly recommended.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Familiar, acolhedor e perto do terminal rodoviário, simples, limpo e com funcionários super atenciosos e com um restaurante e padaria anexo ao hotel, top. E uma curiosidade o filho dos proprietários tem uma loja próximo ao hotel com cards colecionavéis de pokémon, jogos de cartas, animes, tênis e vestuario para crianças e adultos.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2泊しましたが快適に過ごせました。
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
창문 집에서 물이 세서 그 앞에 있는 선반이 물에 젖어서 제 물건이 물에 젖었어 이불이 너무 지저분해 담요 두개 겹쳐가지고 싸 놓은건데 난방은 그나마 어느 정도 해서 되어 있어 방에 포트들 서비스가 부족한데 가격대비 뭐라고 할 수가 없어 저렴하니까 전반적으로 삼성 급 이라고 나와있는데 효원은 그걸 매수 없는 호스텔이야 사장님은 집도 한데 경제적 여유가 없어서 시설투장 잘 못 하는 것 같애
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, clean place close to the bus station

Nice, simple, clean place close to the bus station. Very basic breakfast included.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great and the property was located 5 minutes from the bus termial. Bonus was the restaurant on the ground floor, which came in super handy when I checked in at 22:00. Thanks team :)
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Thin wall. Fortunately, I had ear plugs.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

eut mieux faire.

petit déjeuner moyen. wifi difficile. chambre au bout d'un labyrinthe.
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super pobyt

Super hostel ze wspaniałą i uczynną obsługą.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Classic hostel stay, located over a pizza parlor

Hostal Alcazar was exactly what we needed to be, and then a little more. Pros: We had our own bathroom, breakfast was included, and we felt safe. Cons: It was located over a pizza parlor, so it was extra warm at night (this could also be a pro, depending on who you are), and it was located pretty far from downtown. Over all, this was a good experience, and I would recommend it to people looking for an affordable stay in Puerto Natales.
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Etwas unprofessionelles Familienunternehmen, grosse Zimmer, alles sehr sauber, das Personal freundlich , hilfsbereit... Im Haus ist es allerdings sehr laut und hellhoerig ( Fernseher, Musik im Restaurant laufen die ganze Nacht!!!!!!! Nicht zwingend zu empfehlen - fuer den Preis gibt es sicher etwas ruhigeres.
Stayed 5 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Good value and great location near the bus station. The staff was very nice and helpful and the rooms were clean.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
I had trouble with my credit card, the staff were fantastic whilst i sorted it out. The rooms are clean, spacious, and the property is in walking distance to the main shopping area. The restaurant is also fantastic! Highly recommend!
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Comodo. Non troppo lontano dal centro e vicino alla stazione dei bus
Stayed 1 night in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness

Bom, mas comida cara no local.

O local é perto da estação de ônibus, mas longe da parte movimentada da cidade, restaurantes e mercado. O preço da comida no local é 1/3 maior do que em outras localidades da cidade.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

A stop before and after Torres Del Paine

I picked the location as it was close to the bus station and it was my starting point for Torres Del Paine. They had English speaking staff and a restaurant with good food that was open late. Puerto Natales is small, so it was only a 10-20 minute walk to get to most places. A laundromat next door was very helpful when I returned to stay an extra night after finishing my trekking in the park. The hotel also stores an extra bag for me while i was gone for several days hiking. The rooms are basic, but fine. The showers could be updated, but they had hot water so I was happy.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff is very friendly and helpful. Will do almost anything to make your trip everything you want. Truly excellent restaurant on site. Great wine and food. One of best restaurants in town. Puerto Natales was very windy some days and pretty cold also a few days. But I like that. Go for the experience.
Stayed 5 nights in Jan 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Good for one night

This is more like a bed & breakfast than a hostel as there are no cooking facilities or common sitting area. The bedroom and bathroom were fine, although a little small. Breakfast was limited.
Stayed 2 nights in Jan 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
The national park was stunning. 80km/h winds put us off trekking so we took a tour which was a great decision. Fantastic view points and good info. The hostel was ok however the atmosphere from the staff was not that friendly, the decor was tired (a little diy effort would make a hugh difference) and everything seemed to be rationed.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hostal was really made by the people. They are extremely helpful and mindful about their guests. The hostal has a restaurant and laundromat next door. The only thing I'd say is that if you're looking to save money by buying your own food/alcohol/washing clothes in the bathroom that they do not allow any of that.
Stayed 4 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Walking distance to bus terminal for intercity services.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy silencio

Está cerca de terminal de buses y muy silencio.
Stayed 2 nights in Dec 2018