Harare Hotel Guide - National Botanic Gardens hotels in Harare, Zimbabwe.

"good"

"I did not use the laundry service"

"Quiet peaceful oasis in which to recover from a long journey. Staff were polite and helpful at all times.The hotel itself was attractive and full of character with lovely gardens.The large pool was very nice for a cool swim. I would not hesitate to recommend the Brontë Hotel"

"I can't fault this establishment. Quick efficient check-in by Victoria who was helpful. Clean well appointed spacious rooms with all the amenities as listed. Moreblessing from housekeeping converted the sofa into a luxurious well laid bed which my daughter enjoyed. Well kitted kitchen, hot shower in the bathroom, handy office space and great breakfast nook. The only downside with this property is the lack of an elevator. Lugging suitcases up and down the stairs was not fun. Also be careful when making the reservation on Expedia - I thought breakfast was included until I found out at The Gray my discounted booking didn't include it. "

"Everything was first class, large well appointed room, comfortable bed, great breakfast ..... my car was even washed in the morning! Doesn't get better than that!"

"The room offered was dirty , bath tab , And all floors very dirty had to scrub the bath to enable me to use it. The Television had crackles , picture quality poor and haze in the end I could not connect to any TV channel at all . The hotel safe was broken not able to use to keep vulnerables. Considering that I booked this stay back in September 2025 no effort was made to ensure that I get offered a clean room . The carpets laid along the corridors were all very dusty and smelt due to lack of maintenance. I have been a guest at the Jameson crests on and off for over 10yrars I have noticed that the standards of cleanliness there has gone down , the place is no longer fit for purpose. I cannot fault the reception staff they tried their best to address my concerns "