Holiday Homes in Naucelle

"Supposed to be able to check in by noon. Arrived at 3:15 and the auto check in wouldn’t work and no staff until 4 pm. Frustrating! Also no hair dryer or kettle. Realise it is a budget hotel but these omissions were not obvious when booking and other lower priced hotels don’t miss out on these items."

"Comfortable hotel, conveniently located for guests travelling by car. Counter assistants ver gentle and helpful."

"No breakfast No pets. We think pets are totally unhygienic in hotels and restaurants "

"Malgré un accueil particulièrement sympathique et un environnement superbe, charmant et très calme, je dois dire que le gîte ne correspond pas tout à fait aux attentes de confort correspondant au prix de la location : luminaires inadaptés (en particulier lampes de chevet rendant la lecture du soir quasi impossible), cuisine plutôt vétuste. A noter également que les chambres dépendantes les unes des autres peuvent nuire à l'intimité de chacun, que le ballon d'eau chaude ne correspond pas à la capacité d'accueil de la maison."

"Staff were really nice and helpful, mainly trying to find solutions for the issue we reported with the bedroom. Easy to park. While it seems clean in general, the smell in the bedroom (mainly in the second/small bedroom) was really awful. It is maybe humidity/mold or something coming from the air conditioning system. The 3 of us ended up sleeping in the same bed as my son refused to sleep in the smelly bedroom. Thankfully we only stayed for one night!"

"Room ok. Sauna wasn't functioning."

"Samantha was extremely helpful and charismatic. "

"Spacious rooms, beautiful new pool, breakfast okay. Check out at 11am. Characterful building. No air con in rooms, fans were unavailable from reception. Lovely attentive staff but need more staff on site. Dining area needs updating. Overall good value for money. Hotel has huge potential to become 5* with investment."

"Wonderful staff. Uncomfortable (very hard) mattress. Cooler was non-functional. Loud traffic from street with windows open. Exterior surroundings could use some improvement."