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"The property was very quiet and relaxing. The staff was very nice especially cleaning ladies and front desk clerk Adasia. The security guy for gate was very helpful . The swimming pool guy also nice . I sent emails prior to coming to negril , no one answered them for transfer from air port to hotel . However thank you JUTA TOURS IN AIRPORT they got us safely to resort . The continental breakfast was only WARM watermelon and two Pieces of pineapple with two mini muffins and 4 slices of toast . You have to purchase your actual breakfast if you want eggs and a meat, However there was almost 85% of menu they did not have . So you were left to go outside the resort to Eat breakfast . The restaurant on resort was closed the entire time if we wanted to stay on resort . Thank goodness for the next door resort coco lapalm for our first night there so we can get something to eat after our 1.5 hour travel to negril from airport . The pool did not look kept at all , very dirty . Which was discouraging from indulging . The beach access was amazing however the bedside beds was unkept dirty and broken . The bedrooms was clean and tv was good ! Balcony was cool place to reset after the excursions , or do tiktoks! Overall the experience in Negril was good ! The resort experience was lackluster and left you yearning for more . Please do some upgrades and/ or sell to someone that will market and maintain the property. The location is top tier ! You are missing out on a lot"

"The a/c did not work all of the time and the brown outs didn’t help. The tv would only stay on for a few minutes then it would turn off. The staff was great and Jamaica was fun next time I will stay at the beach side"

"Everything was lovely"

"Overall the property was great! Beach is amazing and staff was very friendly. Food was very good as far as all inclusives go. Getting reservations for the restaurants is difficult and the process to book for more than 2 people a little wonky. Be prepared to be frustrated there but not a deal breaker for us. We will go back simply for that beach."

"Amazing place...Amazing staff...Amazing balcony views...Great food...Excellent Views"

"Clean property on 7 mile beach. Nice bar area beachside and nice bar staff. Great for watching sunsets. Pool clean. Basic room with mini fridge. Property is green and lush. Only suggestion would be to replace bedding and towels as they were old, worn and dingy. "

"My favourite part about this resort is the staff. Very friendly and accommodating. The room was spacious, and the gardens were beautiful. It was a well maintained property. The beach, of course was beautiful and I loved how there was a lot of shade. Special things to Johnson for taking care of me by bringing my chair and towel every day. I will be back."

"We went into this trip a little nervous after reading so many negative reviews—but wow, this resort completely exceeded our expectations. The food was a highlight, with plenty of great dinner options, but the Asian restaurant was hands down the best—absolutely worth going more than once. The beach was honestly one of the most beautiful we’ve experienced: soft white sand, calm blue water, just perfect for relaxing. Our swim-up room was a total game changer and easily one of our favorite parts of the stay. What really made the trip, though, was the staff. Huge shoutout to JJ, Marian at the buffet, “Boss Man” from security, and Prince, TT, and Sheldon. Their energy, kindness, and attention to detail made all the difference. So glad we didn’t let the reviews scare us off—this turned out to be an amazing getaway."

"Some of stuff is ok. Clean and nice rooms"