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Reviews of Garden of Eden Complex

4 out of 5
Garden of Eden Complex
Central Road, Sveti Vlas, Sveti Vlas

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 32 reviews" "
Rating 8 - Good. 16 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the hotel portion of the resort from the 24th September until 30th. The resort was very nice but it was clear we arrived at the end of the season as certain things were out of stock when we ordered them etc. the resort itself was incredible and the staff were very friendly. Being that it was the end of season it was very quiet with plenty of space at all the pools and on the beach.
Stayed 7 nights in Sep 2023

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay. They should think about including food and beach items as part of the cost. You can get easily stung by high prices when staying there.
Stayed 4 nights in Sep 2023

8/10 Good

Piotr

Liked: Cleanliness, property conditions & facilities
A
Stayed 6 nights in Aug 2023

10/10 Excellent

Irena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Theo best hotel
Beautiful place, gardens, swimmingpools
Stayed 5 nights in Jul 2023

8/10 Good

Stuart

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice stay
The only downside we found is that in the advert for the hotel it said daily cleaning and this did not happen during our 7 days. We eventually had to ask for clean towels Besides that we found the complex well kept and the grounds kept to a high standard. The pools are great for the kids and cooling down during the heat. The pizza restaurant we particularly liked and the shop on site has everything that you could need. The beach is close by and there is a boat to the old town a few times a day.
Stayed 7 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
GardenEden
Stay was ok , the rooms we stayed in were large since mini apartments really. All pretty nice standard .
Stayed 4 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not so good
The resort is nice, clean, a lot of green alleys. The apartments are big, but with old furniture. Mattresses are uncomfortable. The cleaning service was poor. The housekeeper did not vacuum the floor, but only cleaned it with a mop. Restaurants are a very big disapoiment. The personal does not speak english and we had a problem with the comunication. On italian, waiter forgot our order. On fish restaurant, even it was empty, the waiter told us to leave, because all the tables are reserved. We we check-out, receptionist took the keys, without saying "good bye". We will not come back here soon.
Stayed 4 nights in Aug 2021

8/10 Good

Dragos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all a pleasant stay, the whole resort looks like a park, a well maintained one, the accommodation spatious and clean with a large (XXXXXL) balcony with an astonishing view over the resort and sea view
Stayed 6 nights in Sep 2020

8/10 Good

Vasil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of Eden
Super clean, green and beautiful place. I recommend.
Stayed 4 nights in Sep 2020

6/10 Okay

Roderic

Arden of Eden
Nothing special but everything was clean and comfortable. It was in a good location just away from center of the town.
Stayed 2 nights in Aug 2020

10/10 Excellent

Gheorghe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Super
Stayed 6 nights in Aug 2020

8/10 Good

SBIRLEA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The complex îs very nice, with lot of spaces, feeling like IT îs your private Island. The cleaning May be improved.
Stayed 7 nights in Jul 2020

8/10 Good

Anastasiya, Boston, MA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, manicured grounds, clean pools! Breakfast buffet was excellent! Rumen makes outstanding cocktails at the big pool swim-up bar! The Sea beach is a bit small and tends to get overcrowded but the 10 or so pools make up for it. A great place for kids - kids club is good and there are game activities going on all day around the big pool! The animators gave it their best! Thanks for a relaxing time!
Stayed 5 nights in Jul 2019
Response from George Popov on 10 Jul 2019
Hello Anastasiya, Thank you for the kind words, i hope our standards will be even higher for the next time you visits us! Kind regards, George Popov FOM

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

4/10 Poor

Shirley

Liked: Property conditions & facilities
Disliked: Cleanliness
Leaves a bit to be desired - very disappointing
This complex has wonderful views & excellent pools & grounds. For me, the housekeeping was terrible - bed not made, floors not swept/cleaned, no surfaces wiped, balcony not touched, ironing board broken & shower gel container empty. Breakfast was good with good choices. Evening meal left s bit to be desired - very little choice for children, rarely any vegetables being served, most female staff very sullen (there were s couple of male servers that were good), dinner finishes at 8pm &, bang in 8pm, the food was removed.
Stayed 4 nights in Jun 2018

8/10 Good

Marina

Liked: Cleanliness, property conditions & facilities
Beginning of the season
Stayed 4 nights in May 2018

4/10 Poor

Craig, Southampton

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Hotel staff rude, hotel grounds beautiful
The hotel grounds are beautiful and well maintained which is good because it gives you something to look at while everything else is closed. I know my and wife and I went toward the end of the season (23-30 September) but all the pool bars were closed, two of the three restaurants were shut and none of the beach activities or the boat to Nessebar were running. When I questioned this with reception staff they barely looked at me and just grunted, I even pointed out that the leaflet left in the hotel room mentions all the wonderful things you can do and see, yet they were all shut down. Even the local town was deserted, all there was to do was buy some booze from the hotel's shop and get drunk in the hotel room. All in all, very disappointing.
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, beautiful well kept grounds. fantastic pools
Stayed 10 nights in Sep 2017

6/10 Okay

Ben, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Complex, NO Customer Service
The complex itself is great. 5-6 pools to choose from as well as an adjoining beach. The apartments were also lovely, spacious and clean. We visited mid September so it was also not busy at all - managed to always get a sun bed with ease. The big big negative for us were the staff - notably a few on the Reception. Complete lack of civility and everything seemed too much for them - even at checkin we were made to feel as if we were distributing them somehow. It is such a shame as Front of House is the first impression guests receive. This complex deserves a welcoming team. Practical notes: -there are restaurants on site. We ate at the Italian for lunch most days and again rude staff generally but tasty food. -Sveti Vlas town centre is a 15-20 minute walk. Lots of restaurants, but the best by far is Bistro -in terms of holiday money and the exchange rate (2.1ish) factored in prices are about half price of UK. So, for example, pizza at the restaurant 8-14 lev so £4-£7. Meals out, starter and alcohol included were costing two of us about 50-70 lev so £25-£35.
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The complex offers 8 outdoor pools! The staff were friendly & the restaurant food was tasty. Thank you.
Stayed 7 nights in Jul 2017

6/10 Okay

yakup

Stayed 1 night in Jul 2023

10/10 Excellent

Önder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beklediğimden çok daha güzel bir tesis ailecek yaptığımız tatilde gayet menmun kaldık.
Stayed 3 nights in Jun 2023

8/10 Good

Christo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Ufuk

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Petra

Liked: Staff & service
Stayed 7 nights in Jul 2019

8/10 Good

Casper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Super hotel lever op fint op til forventningen
Stayed 13 nights in Jul 2019

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Jun 2019

10/10 Excellent

J, Nrw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhiges Hotel mit kleinem Sandstrand.Leider am Strand sind die Liegen kostenpflichtig
Stayed 7 nights in Sep 2018

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækker ferie
Dejligt Resort med dejlige lejligheder og pools 1 minut fra stranden, fin morgenmadsrestaurant og ok priser. Personalet er gode til engelsk
Stayed 7 nights in Jul 2018
Response from George Popov on 17 Aug 2018
Hej Torben, vi er meget glade for at du nød dit ophold i Edens Have

8/10 Good

Markus

Liked: Cleanliness, room comfort
Fanns inte mycket i närheten och frukosten kunde varit bättre. Men det var ett ganska mysigt ställe med nära till havet.
Stayed 2 nights in Jun 2018
Response from George Popov on 17 Aug 2018
Tack Markus, vi hoppas att du kommer att besöka oss igen.

8/10 Good

PANAGIOTIS

Liked: Cleanliness, property conditions & facilities, room comfort
Επιστροφή στο ξενοδοχείο μετά από ένα χρόνο. Η κατάσταση ήταν η ίδια - εξαιρετική.
Stayed 3 nights in Jun 2018
Response from George Popov on 15 Aug 2018
Γεια σας Παναγιώτης, Ελπίζουμε ότι θα επισκεφθείτε πάλι το επόμενο έτος. Να έχεις μια υπέροχη μέρα!

10/10 Excellent

Niels Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et rigtig fint hotel, med fine lejligheder, hvor der er god plads. Den italienske restaurant havde god mad, til rimelige priser. Morgen og aftenbuffet på hotellet, er for dyrt til det det er. Personalet er for dårlige til at tale engelsk Men vi vil gerne komme igen
Stayed 8 nights in Jul 2017