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Reviews of Tia Maria Premium Hotel

3 out of 5
Tia Maria Premium Hotel
1 Sands District, Sunny Beach, Burgas

Reviews

3.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

2.0/10

Cleanliness

5.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

BARNA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
to avoid this hotel
they refuse to book me o room. please refund the money
Stayed 1 night in Apr 2019
Response from Vladimir on 20 May 2019
Dear Barna, why you are rating the hotel ,without being our guest ?

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
The sheets weren't clean enough and they didn't change them or the towels the whole week. Just kept giving us more toilet paper. Also, the pillows were horrible. The staff was friendly although they refused to refund money for the last night even with a week notice.
Stayed 6 nights in Jul 2018
Response from John,Manager on 18 Mar 2019
Dear guest, Sorry for any inconvenience,but we have policy,which we strictly follow,therefore you are a few dissapointed,but we did our best to satisfy all your needs.