Santa Cruz Verapaz Hotel Guide - Netherlands Eco Center hotels in Santa Cruz Verapaz, Guatemala.

"The staff is friendly, the free breakfast is great, the place is in a good area, near the park and a mall, I will stay there again when I go back to Coban. "

"The place was amazing...small paradise..staff was all wonderful..no matter where you are standing you have gorgeous views....peaceful, cabins are clean and well equiped...staff was very attentive. One person specially that i appreciated, was the daughter of the owner and she went over and above to make our stay comfortable..which shows what the guests means to them..thank you for creating such a great and beautiful place..this is a must stay place...and thank you for making my stay memorable ..i will sure come back"

"Staff was very helpful and friendly. It was very clean but the property was a bit dated although still lovely. It was quiet at night. Staff had limited English if you’re dependent on that. Breakfast was delicious with good coffee. Beds were a bit hard but I still slept fine!."

"Everything was great "

"This is a nice old hotel. Rooms were clean, staff was effective, the courtyard gardens were awesome. Breakfast was delicious. "

"clean room, beautiful yard, and delicious breakfast."

"The room was very small. The bathroom floor was one step higher than the room, which could be dangerous when one gets up at night to use it due to poor lighting and sleepiness. However, these are all minor issues comparing with what we encountered upon check-in at the front desk. We were told that while Expedia informed the hotel of my reservation, it didn't send the payment to the hotel, so I had to pay to the hotel. I made a credit card payment as demanded, and recieved only a credit card receipt but no hotel receipt stating the purpose of the charge. Later on, after multiple inquires about the double payments, the hotel conceded that their receptionist had made a mistake and the payment "was cancelled". After more than 10 days, the payment is still on my credit card account and further inquiries from me received no response from the hotel."

"Good"