Neucy Hotels

"Nice and clean hotel. I had a room to the rear side of the building with an astonishing view over the ardennes."

"Good"

"Expedia was deceiving- there is an extra fee and reservation needed for the pool- so I picked it for the pool and didn't get to go in as the spa was closed when we got there and we were leaving in the morning. The restaurant, breakfast and room was great except they put the toilet in a separate room so you have to walk around to wash your hands- kind of annoying"

"Staff should have been more attentive. Heating in room broken Hotel restaraunt fully booked on arrival. No space for hotel guests - booked with external visitors. "

"Do not book to stay here! The room was absolutely filthy, it clearly hadn’t been checked before we were put in there. We stayed for a few hours and then left as it was disgusting and we didn’t feel comfortable to stay until checkout, we actually got ready in the car park as that was cleaner. There was dead bugs everywhere, dust and dirt on the floor and even the toilet roll was covered in dirt. We took pictures and reached out to expedia for a refund, however the manager at the hotel is refusing to provide any sort of money back for this awful stay. Book somewhere else. "

"Staff"

"No available dining options, which required trip into nearby town. Excellent experience apart from that small detail."

"We liked the size of the room and where the hotel was located in the town. It was easy to access the F1 shuttle and walkable for many good cafes and restaurants. There was also a very cute dog that may have lived with the owner that was a big highlight. We did not like the condition of the hotel or room. The pictures on the website were obviously of a better time for the hotel. The bed was uncomfortable, the two very old pillows were almost not pillows, the bed linens and towels were very worn. The shower had great water pressure but the shower enclosure was awkward and ineffective. The bathroom floor was very slippery with so much water getting on it. There was no tv, the wifi was not good and the parking is just general street parking ( which we had no problem finding parking). Overall, I would personally not stay at this hotel again. It is way too run down and old. However the place would be cute if some love and care was put back into it. "