Neustift Monastery

The hotel was modern, spacious, and very comfortable. I especially appreciated the space, the quality linens and towels, and good bath products—it felt like home after traveling through different cities in Italy. I also enjoyed the dining, everything we ordered was perfect! One inconvenience I had was the access to the hotel. I called the night before to ask whether I needed to arrange a taxi from the Somma Lombardo train station and was told taxis would be available outside. Unfortunately, that wasn’t the case. There were no official taxis—only a couple of local drivers with small cars that couldn’t accommodate our luggage. The walk from the station to the hotel is quite long, which made things difficult. Thankfully, a kind local helped my family and me get to the hotel safely. The staff at the lobby were nice and helpful when we arrived, I’m unsure about the misinformation on the taxi situation.

The checkin was quick and friendly front desk. The elevator was very small. About 3 1/2 feet by 6 feet long. Way too small for luggage and people. The items like sewing kits, etc. in room were nice since room was a bit dated with hard bed and smelled like smoking even though non smoking room. The free shuttle to and from hotel plus location made it convenient for us since only staying overnight and leaving in the morning. Overall rate as 3 and feel convenient for our purposes.

The property was clean and the staff was helpful. The outside of the hotel had much to be desired. The hotel was surrounded by businesses and warehouses, not too many restaurants around. The major drawback was the fact the entire hotel AC was not working. During the day in June it was hot and unbearable. The did have some fans but not enough for the entire hotel. It made sleeping uncomfortable at night. Once they gave us a fan, it was a bit more manageable but not ideal.