New Britain Hotel Guide - Pet Friendly Hotels in New Britain, Connecticut

"Bathroom door doesn’t close without forcing it back into the jam. Elevator smelled like old seafood, which might have been from the wet mud on the floor. The hallway smells like something. I don’t know what but it isn’t good. Heat pump doesn’t work so we slept at a temperature I don’t know but would best be described as hot and sticky. The hand towel rack is directly above the toilet paper. So you’d better not drip while drying hands. The cold water tap turns on both directions so you really have to nail it to the millimeter to shut it off."

"The initial room (319) was cold - the unit that was suppose to provide heat only blew out cold air regardless of the setting - management made aware and sent a man who came and hit it with a hammer which did not fix it- bathroom towels clothes and shower curtain dirty - blind on window detached from track - after many complaints to OWNER room was charged at midnight Changed to 411 where heat worked and bath linen was clean but there was no handle on the shower to turn on the water to have showers after the long day- stay was with 3 minor children- OWNER made aware RESPONSE WAS HE WOULD DEAL WITH IT IN THE MORNING and he left property- the bedding was dirty and had what looked like urine stains on the pillow cases - dirty baby socks found tucked between pillow and made up bed After contacting several people the next morning the room was changed late in the afternoon to room 426 which had clean linen heat and a handle on the shower however we noticed a roach and his buddies hanging out around the sink - I felt defeated and promised to be as vocal as possible about this dump and the HORRIBLE CONDITIONS The main reason for selecting this property was the pool which was DISGUSTING! The lake up the road was cleaner for my kids to wet their feet in. Hotels.com should send out people to visit these places before associated with them! This hotel has to do better and if you can you are better off at the MOTEL across the street"

"Nice hotel"

"Clean room friendly staff and the breakfast was great "

"The staff is friendly and accommodating. We will be back soon. "

"Very convenient to everything and great staff. Clean rooms always "

"The place was nice"

"Not clean, no hiegenic, staffs are not helpful, wifi was not there even it was promised during booking "

"Clean room, staff was great and breakfast was good. "