"During the time I'm visiting, the hotel is under renovation, which is quite inconvenient. Check-in is located on the lower level, and the complimentary water is on the first floor. Why not just put it in the room? But I received $35 daily credit for food & drink, which is good."

"A perfect location to enjoy all that Broadway offers, at reasonable rates. Love the respect and embrace of it's art deco history. Remodel is nice, while preserving historic origins. We've stayed numerous times."

"Absolutely fab hotel, really friendly staff, clean rooms with a very comfortable bed. Whilst it is not a modern hotel & it has no facilities such as bar it is just a few minutes walk from Times Square & is surrounded by restaurants. I would recommend if your wanting a fab base in New York"

"I had a fantastic experience with Public. Air Canada went on strike and only a few us arrived. We booked a suite and they accommodated us to a smaller room and refunded us for the bigger one. Unfortunately the first night, there were a couple fighting the room right next to us. And we told the hotel, ..."

"The air-conditioning unit in the rooms is very ineffective"

"The Empire Hotel is conveniently located near the south end of Central Park, within walking distance to the Lincoln Center and shops on 5th Avenue. Although the hotel was experiencing elevator malfunctions, they did have staff available to escort guests to the rooftop."