Exterior

Reviews of Comfort Inn & Suites

3 out of 5
Comfort Inn & Suites
126 Taos St, Slidell, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1000 reviews" "
Rating 8 - Good. 285 out of 1000 reviews" "
Rating 6 - Okay. 71 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good for it to be free and available. Waffle maker with several batter options. The hotel and rooms were clean. A couple of food options are close by. Slightly annoying parts of my experience were the elevator was a bit slow and me and my friend had issues with our room keys at one point. Hotel is about 35-45 minutes from Bourbon Street. But overall had a great stay.
Stayed 4 nights in May 2024
Response from Customer Care Team on 14 May 2024
Dear Shannon, thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our complimentary breakfast with its variety of waffle batter options, as well as our clean accommodations and convenient location near local dining choices. Your feedback about the elevator speed and room key concerns is duly noted, and we apologize for any inconvenience caused. Rest assured, we'll look into these matters to ensure a smoother experience for our guests in the future. Despite these minor hiccups, we're delighted that you had a great overall stay, and we hope to welcome you back soon for an even more enjoyable visit!Warm regards,Aries Connects World

8/10 Good

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator did not work. Staff person was excellent at check in
Stayed 1 night in May 2024
Response from Customer Care Team on 14 May 2024
Dear Robert, we appreciate you taking the time to share your feedback with us. While we're pleased to hear that you had an excellent check-in experience with our staff, we sincerely apologize for the inconvenience caused by the elevator not working during your stay. Please know that we take maintenance issues seriously, and we're actively handling this matter to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more seamless stay.Warm regards,Aries Connects World

8/10 Good

Josh

Nice stay
Stayed 2 nights in Apr 2024
Response from Tiffany on 5 May 2024
Josh,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback.

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities
*
Stayed 1 night in Apr 2024
Response from Tiffany on 1 May 2024
Jan,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback.

10/10 Excellent

Krystle

Stayed 2 nights in Apr 2024
Response from Tiffany on 6 May 2024
Krystle,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback.

10/10 Excellent

Milton, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, especially in the rooms. Beds and pillows were appropriately firm.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 8 Apr 2024
Dear Milton, we're delighted to hear that you found our property clean and comfortable during your stay. Maintaining a high standard of cleanliness and ensuring our guests' comfort is a top priority for us. Your positive feedback is greatly appreciated, and we're glad you enjoyed your experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Aries Connects World

4/10 Poor

Monica

Stayed 1 night in Apr 2024
Response from Customer Care Team on 24 Apr 2024
Dear Monica, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Warm regards,Aries Connects World

8/10 Good

Rahshad

Stayed 1 night in Mar 2024
Response from Customer Care Team on 18 Apr 2024
Dear Rahshad, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Warm regards,Aries Connects World

8/10 Good

CARROLL

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay.
Stayed 1 night in Mar 2024
Response from Tiffany on 28 Mar 2024
Carroll,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. Your feedback is appreciated.

10/10 Excellent

Atalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and clean hotel, staff was very nice
Stayed 3 nights in Mar 2024
Response from Tiffany on 24 Mar 2024
Atalia,Thank you for taking the time to rate Comfort Inn & Suites of Slildell. We appreciate your feedback.

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is well.
Stayed 1 night in Mar 2024
Response from Tiffany on 23 Mar 2024
Mohammed,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback.

10/10 Excellent

Allister

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whats not to like check in went smoothly. Place is clean. Room was clean tea and coffee microwave and a fridge in the room. Breakfast was great plenty of choice include an unusual one porridge which was great. Coin operated washer and dryer. Lift a little slow and shampoo containers a tad small for 2 people Plenty of places to eat near by a Mexican restaurant, Mac’y D’s and a chicken burger place all a couple of minutes walk and a couple of minutes drive as there on the other side of the I10 are a few more restaurants Nice staff nice
Stayed 5 nights in Mar 2024
Response from Customer Care Team on 19 Mar 2024
Dear Allister, it's wonderful to hear that you had such a positive experience during your stay with us! We're pleased that check-in went smoothly and that you found the place and your room to be clean and well-equipped with amenities such as tea, coffee, a microwave, and a fridge. We're glad you enjoyed our breakfast options, including the porridge, and that you found plenty of nearby dining options. Thank you for your feedback regarding the lift speed and shampoo containers; we'll certainly consider that for future improvements. We appreciate your kind words about our staff, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards,Aries Connects World

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities
Room AC sounded like it was on it last leg and very noisy. Our room was right behind the elevator and you could hear it going up and down all night.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 19 Mar 2024
Dear Jeffrey, we're truly sorry to hear about the inconveniences you experienced during your stay, including the noisy air conditioning unit and the proximity of your room to the elevator. Your comfort is our top priority, and we apologize for falling short of expectations in this regard. We'll share the issues with the air conditioning unit and explore potential solutions to mitigate the noise from the elevator to ensure a more peaceful stay for our guests in the future. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Warm regards,Aries Connects World

2/10 Terrible

Angelina

Stayed 1 night in Mar 2024
Response from Customer Care Team on 8 Apr 2024
Dear Angelina, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Warm regards,Aries Connects World

10/10 Excellent

DIANNE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Comfortable bed and comfy sheets. Everything was spotless and nice. The breakfast was delicious.
Stayed 1 night in Mar 2024
Response from Tiffany on 15 Mar 2024
Dianne, Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff!
Stayed 1 night in Mar 2024
Response from Tiffany on 5 Mar 2024
Carrie,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback.

8/10 Good

Shirlene

Liked: Cleanliness, staff & service
Just better maintenance for the rooms. My bathroom door wouldn't open very well or close and the heater/air-conditioner didn't work very well. Just an FYI.
Stayed 4 nights in Feb 2024
Response from Tiffany on 26 Feb 2024
Shirlene,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. I have passed your concerns to maintenance. We appreciate your feedback as it helps us to improve.

10/10 Excellent

Bob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful. Room was clean and comfortable.
Stayed 1 night in Feb 2024
Response from Tiffany on 25 Feb 2024
Bob,Thank you for rating Comfort Inn & Suites of Slidell. We appreciate your feedback.

10/10 Excellent

Herb

Stayed 1 night in Feb 2024
Response from Tiffany on 21 Mar 2024
Herb,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback.

8/10 Good

Heilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Tiffany on 25 Feb 2024
Heilyn,Thank you for rating Comfort Inn & Suites of Slidell. We appreciate your feedback.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Tiffany on 23 Feb 2024
Frederick,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback.

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Over night stay on the way to Miami Fl.
Stayed 1 night in Feb 2024
Response from Tiffany on 15 Feb 2024
Connie,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback.

10/10 Excellent

shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Tiffany on 5 Feb 2024
Shelley,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback.

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Would stay again
Stayed 2 nights in Jan 2024
Response from Tiffany on 4 Feb 2024
Kimberly,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback and look forward to seeing you again.

10/10 Excellent

Charity

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Comfort Inn & Suites right off of I-10 in Slidell was the best bang for our buck.We spent a considerable amount of time in New Orleans, so being able to jump right on and off the expressway was very convenient. We stayed for 4 days and it was great. The hotel was very clean. There are plenty of places to eat and shop in the vicinity. And the price was very reasonable. When I come back to the area, I'll definitely book here again.
Stayed 4 nights in Dec 2023
Response from Customer Care Team on 9 Jan 2024
Dear guest, thank you for your wonderful feedback! We're delighted to hear that you had a great experience during your recent stay with us at Comfort Inn & Suites in Slidell. It's fantastic to know that our convenient location, cleanliness, and nearby amenities meet your needs and expectations. We're pleased that you found our hotel to be a great value and that you appreciated the ease of access to New Orleans via the nearby expressway. It's always rewarding to receive such positive feedback from our guests, and we look forward to welcoming you back on your next visit to the area! Safe travels, and see you soon!Warm regards,Aries Connects World

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 9 Jan 2024
Dear Ashley, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Warm regards,Aries Connects World

4/10 Poor

Letitia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disaster
What made this not so good was a number of things. First, took to long to check me in. 2. Only one elevator in the whole building. 3. Room had roaches in the bathroom. Small German roachs not water bugs. 4. Housekeepers didn't speak English at all. 5. Had to go back physically to the front desk to tell them the problem. No one was answering the phone. It was only 1 person working there that day. 6.They exchanged my room only to put me right next door to a room filled with loud kids. That stayed the entire weekend of my stay.
Stayed 3 nights in Dec 2023
Response from Tiffany on 6 Jan 2024
Letitia,Thank for taking the time to let us know about your visit. Your concerns have been passed along to maintenance and to management. Your comments helps us to improve.

10/10 Excellent

melissa

Stayed 1 night in Dec 2023
Response from Guest Services on 30 Dec 2023
Dear Melissa,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Prashant

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Its not worth the money. We spent 143 per night some 40 miles away from New Orleans thinking we might get better quality. But its not that great and not good value for money.
Stayed 2 nights in Dec 2023
Response from Tiffany on 25 Dec 2023
Prashant,Thank you for taking the time to rate our hotel. I am sorry that you did not enjoy your stay. Everything is brand new in our facility from a remodel except the hall carpets which we are waiting on for delivery. If you'd like to let us know what wasn't right we'd love to hear from you.

10/10 Excellent

Joyce

Stayed 3 nights in Dec 2023
Response from Tiffany on 19 Dec 2023
Joyce,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback and hope to see you again.

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tiffany on 19 Dec 2023
German,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback and hope to see you again.

10/10 Excellent

Justin

Stayed 3 nights in Dec 2023
Response from Tiffany on 18 Dec 2023
Justin,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We appreciate your feedback and hope to see you again.

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Care Team on 12 Dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Ronda

Travelled with partner
Great area. Property well lit and clean.
Stayed 1 night in Dec 2023
Response from Customer Care Team on 12 Dec 2023
Dear Ronda, thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed the great area, and it's wonderful to know that you found our property well-lit and clean. Providing a comfortable and well-maintained environment for our guests is our top priority. If you have any specific comments or suggestions for improvement, feel free to share them with us. We appreciate your valuable input, and we look forward to the opportunity to welcome you back for another great stay.Warm regards,Aries Connects World

6/10 Okay

Richard

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Customer Care Team on 5 Dec 2023
Dear Richard, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Warm regards,Aries Connects World

10/10 Excellent

Roselyn

Liked: Staff & service, property conditions & facilities, room comfort
Everything was fine. Good breakfast.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 5 Dec 2023
Dear Roselyn, we're delighted to hear that everything was fine during your stay and that you enjoyed the breakfast. Providing a positive experience for our guests is our priority, and we're pleased that you found the amenities and services satisfactory. If there's anything specific you particularly enjoyed or if there's anything else you'd like to share, feel free to let us know. We appreciate your feedback and look forward to the possibility of welcoming you back for another pleasant stay in the future.Warm regards,Aries Connects World

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was very very clean and spacious. Bed very comfy. Pillows very comfy. Breakfast was fantastic. If we did have a complaint it would be the gravy for the biscuits It was some kind of chicken gravy instead of the sausage gravy which we thought was odd. But everything else was great
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 12 Dec 2023
Dear Stephanie, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Warm regards,Aries Connects World

10/10 Excellent

Ina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My check in was easy and hassle free
Stayed 1 night in Nov 2023
Response from Customer Care Team on 5 Dec 2023
Dear Ina, it's wonderful to hear that your check-in process was easy and hassle-free! Providing a seamless and efficient check-in experience is important to us, and we're pleased that you had a smooth start to your stay. If there's anything else we can do to make your stay even more enjoyable or if there are specific preferences you have for your visit, please feel free to let us know. We appreciate your feedback and hope you have a fantastic time during your stay with us!Warm regards,Aries Connects World

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the front desk were so pleasant
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 30 Nov 2023
Dear Kimberly, it's wonderful to hear that everyone at our front desk made your experience enjoyable with their pleasant demeanor! Providing excellent customer service is a priority for us, and we're delighted that our team members could enhance your stay. Thank you for taking the time to share your positive feedback. We appreciate your kind words, and we look forward to providing you with the same level of exceptional service during your future visits.Warm regards,Aries Connects World

8/10 Good

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Customer Care Team on 30 Nov 2023
Dear Heng, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Warm regards,Aries Connects World

10/10 Excellent

Garzy

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was nice, the room was very clean and staff was warm and welcoming. The breakfast needs an upgrade.
Stayed 2 nights in Nov 2023
Response from Tiffany on 28 Nov 2023
Garzy, Thank you for taking the time to rate your recent stay at Comfort Inn & Suites in Slidell. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Nov 2023
Response from Tiffany on 28 Nov 2023
Lindsey,Thank you for taking the time to rate your recent stay at Comfort Inn & Suites in Slidell. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Ileana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien
Stayed 1 night in Nov 2023
Response from Tiffany on 28 Nov 2023
Ileana,Thank you for taking the time to rate your recent stay at Comfort Inn & Suites in Slidell. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Monica

Stayed 1 night in Nov 2023
Response from Customer Care Team on 14 Dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Kris

Stayed 1 night in Nov 2023
Response from Customer Care Team on 12 Dec 2023
Dear Kris, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Warm regards,Aries Connects World

8/10 Good

Jaxson

Stayed 1 night in Nov 2023
Response from Customer Care Team on 12 Dec 2023
Dear Jaxson, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Warm regards,Aries Connects World

10/10 Excellent

Michael, Hoschton

Stayed 1 night in Oct 2023
Response from Tiffany on 14 Nov 2023
Michael,Thank you for taking the time tor rate Comfort Inn & Suites of Slidell. We appreciate your feedback.

10/10 Excellent

Su

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient to our family
Stayed 2 nights in Oct 2023
Response from Tiffany on 17 Oct 2023
Su,Thank you for taking the time to rate Comfort Inn & Suites of Slidell. We are pleased to see that your stay was quiet and convenient. We hope to see you again.

8/10 Good

Jakeia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I Enjoyed our stay
Stayed 1 night in Oct 2023
Response from Guest Services on 16 Oct 2023
Dear Jakeia,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

ANTHONY

Stayed 1 night in Oct 2023
Response from Customer Care Team on 3 Nov 2023
Dear Anthony, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Warm regards,Aries Connects World