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Reviews of Lamothe House

3.5 out of 5
Lamothe House
621 Esplanade Ave, New Orleans, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1004 reviews" "
Rating 8 - Good. 313 out of 1004 reviews" "
Rating 6 - Okay. 89 out of 1004 reviews" "
Rating 4 - Poor. 31 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a given a room that was accessed directly from the street and the door did not have a deadbolt (only a handle lock and a chain lock), so did not feel very safe. If we had a different room, would give the property a higher rating.
Stayed 2 nights in Apr 2024

6/10 Okay

Raymond, Los Angeles

Liked: Staff & service
Plumbing slow to drain, room was small and a bit musty. Cockroach in light fixture and noisy from courtyard .
Stayed 5 nights in Apr 2024

8/10 Good

Yvette

Liked: Staff & service, property conditions & facilities
Quaint and good location
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property close enough to walk to many things, but quiet enough that you feel secluded
Stayed 4 nights in Mar 2024

10/10 Excellent

Kelly, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Lamothe house and prefer to stay every time we visit New Orleans! It’s comfortable, quiet, safe, and the location is convenient to our favorite places to visit while in town. This time our visit from the spirits were plentiful. NEVER felt malevolent. Everything from the staff to the spirit presences were friendly. Definitely helped rank this 4th visit to Nola right at the top! The price hike during certain nights is double that of others so that would be our only complaint and common for most hotels we look at. Waiving that price hike or offering a discount for return visitors would be nice. We will be back and already looking forward to our stay next fall or spring!
Stayed 2 nights in Apr 2024

2/10 Terrible

dawn

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We weren’t able to make the reservation, however we did drive by later. People lined up on the sidewalks next door to facility (drunk, drugs, homeless) Couldn’t walk on sidewalks to the facility. No marked check in or curbside temporary parking for check in or luggage drop off. Building looked awful, filthy and had broken and falling off hinges shutters. Zero curb appeal. Did not and will stay or ever recommend this establishment. Wish we could have gotten our money back. What a waste. Such a huge disappointment.
Stayed 1 night in Apr 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service
Age of property, stairs, doors, etc
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephany

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here and will stay again in the future. Close enough to The action but quieter. Amazing old mansion - we stayed in the suites facing the street and loved it. The rooms are HUGE! High ceilings and great comfortable beds. You do need to hike up two long banks of stairs - think old mansion so no elevator. We are in good shape now! The area had some sketchy parts but we’ve been to New Orleans over a dozen times so we were aware.
Stayed 6 nights in Apr 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the space overall. Great location for visiting the French Quarter and surrounding areas. Very walkable to Bourbon area but far enough to separate from it when you need quiet. The couch in our room needs to be thrown out or cleaned thoroughly, but least of our concerns. Little pool and overall setup of the property were great.
Stayed 3 nights in Apr 2024

4/10 Poor

Mcgaeiouz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Frenchmen street but the property was really run down. The sink in our room wouldn’t drain and was basically broken and the bathroom and shower were really in poor shape. We asked for the sink to be fixed three times and it never was. I’m sure they knew it was broken when we checked in. They moved us from a room with two double beds to a room with a King bed (not ideal for our trip). It was tiny and clean but lots of things were broken. Drawers that wouldn’t open or wouldn’t close. No phone, or coffee pot. This property could be really cool and funky but it needs some TLC. There are lots of other properties we’ve stayed at nearby that are priced similarly that were much more comfortable. We will not be back.
Response from AM on 3 Apr 2024
We are sorry to hear you wouldn’t book with us again! We can say that this property is about to undergo a total renovation!

6/10 Okay

Cameron

Travelled with partner
Liked: Cleanliness
We had lots of privacy in our unit. We were very close to Frenchmen which we loved! It's not quiet at night if you're looking for that, but it's a great location to be near the nightlife. We didnt get our room serviced at all, despite asking the front desk directly. We only stayed a few days, but any more and i would have liked some fresh towels. The staff was friendly, though!
Stayed 4 nights in Mar 2024
Response from AM on 31 Mar 2024
We do service rooms every 3 days.

4/10 Poor

Estela

Travelled with partner
Disrepair, very small room, awful towels. Beware they have another house behind the big house with no security and adjacent to a property under construction with only a narrow alleyway leading to the rooms with doors facing the alleyway. No sitting area inside the house and patio needs lits of repsit
Stayed 3 nights in Mar 2024
Response from AM on 27 Mar 2024
We are sorry to hear that your stay with us was not what you expected. We can however say that this property will soon be undergoing a total renovation with all new furniture, linens and bedding. We hope that you try us again once this is completed later this year.

10/10 Excellent

Daniel Kerner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second I have stayed and all good as expected
Stayed 1 night in Mar 2024
Response from AM on 22 Mar 2024
So glad you keep coming back and enjoy your stay with us!

6/10 Okay

Stephanie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Am on 20 Mar 2024
Thanks for the review!

6/10 Okay

STEPHEN

Travelled with partner
Liked: Cleanliness
Near Frenchman Street and the French Qtr. Just amazing music. The room was clean, but very small, and the TV never worked.
Stayed 3 nights in Mar 2024
Response from AM on 17 Mar 2024
So Sorry we could not get that tv working for you. We will have the cable comfy out right away to make sure this is not an ongoing issue!!

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Pool and hot tub were not available, door in bathroom didnt close, and everytime someone came into the courtyard, the door would slam shut and they would stand out in front of your door talking. As it is an old facility, they might as well been standing inside our room talking. Can tell they are working on the facility, but the courtyard needs a landscaper's magic touch.
Stayed 1 night in Mar 2024
Response from AM on 16 Mar 2024
Thank you for the feedback! And yes, we are currently renovating our courtyard and facilities. We do apologize for any noise caused by other guest during your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location great staff
Stayed 5 nights in Dec 2023
Response from AM on 16 Mar 2024
Thanks so much for the great review!! We are so glad you enjoyed your stay with us!

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a special, historic property. If you like old places with character you’ll love it. If you want new corporate sterility this won’t be for you.
Stayed 3 nights in Mar 2024
Response from AM on 15 Mar 2024
Thank you so much for the great review!! We are so glad you enjoyed this historic and full of life property!! It truly is a one of a kind!

4/10 Poor

Paul

Business traveller
Disliked: Amenities, property conditions & facilities
Didn’t like how noisy the room was, especially if someone is staying above you.
Stayed 1 night in Mar 2024
Response from AM on 13 Mar 2024
So sorry you didn’t fully enjoy your stay with us!! With this being an historic property there’s a few things out of our control. We do want everyone to have a relaxing and enjoyable time so we do apologize if the guest about you caused excessive noise!

8/10 Good

Adryanna

Travelled with partner
So this hotel was at a wonderful location, next to the famous Frenchman street and crossing a block to the French quarter. But, we were next to construction and it woke us up early on the weekdays. There were flying singles and nails on the ground, and we told the management but not much was done. Our hotel room was spacious and the bed was very comfortable. Room def needed some TLC and the shower wasn’t very clean. Overall, we enjoyed our stay but not sure if we’d stay again. 8/10.
Stayed 4 nights in Mar 2024
Response from AM on 12 Mar 2024
We do apologize for the inconvenience this may have caused but I’m sure you can understand that some things are not in our control, ex: neighborhood construction. Glad you enjoyed your stay with us otherwise!

2/10 Terrible

Tzara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The cosmetic fixings for the room need to be taken care of. There was no where to sit in the hotel courtyard. Pool was messed up. I get old time theme but it should look hygienic
Stayed 3 nights in Mar 2024
Response from AM on 10 Mar 2024
We are in the process of a total renovation, that’s why the pool is drained. The pool area does have tables and chairs around it that anyone can use. Hopefully you’ll try us again once our remodel is completed.

10/10 Excellent

Phillip, ROSEMEAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was easy. Staff friendly. Room was perfect for a traveling couple. Quiet and cozy. Gave a good feel of creepy and old. Fun place to stay. Will be back for sure.
Stayed 3 nights in Mar 2024
Response from WM on 10 Mar 2024
We are so glad to hear you enjoyed your stay with us!

6/10 Okay

Cory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from AM on 5 Mar 2024
We are sorry you did not fully enjoy your stay with us!

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from AM on 4 Mar 2024
We are sorry that you did not enjoy your stay with us.

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Feb 2024
Response from AM on 29 Feb 2024
So glad you enjoyed your stay with us!

4/10 Poor

Adrian

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The state of the property is one of faded glory; it is a nice historical property but it is in a rather run down, decaying state; this is due to the overall condition of the property but also to the attitude of the staff; the staff [including the manager] has a rather lackadaisical, 'whatever' attitude; they seem to regard customers as a nuisance. Although we were excited to stay in a historical place, the state of the property and the attitude of the staff did not make this a pleasant stay! Next time we will be more careful to see through the veneer of a nice appearance that hotels put up online. Look for other options.
Stayed 3 nights in Feb 2024
Response from AM on 27 Feb 2024
We are sorry you did not enjoy your stay with us. Although we are in a national registered historic home we never want our guest to walk away feeling as though we view them in that light. With the renovation of this property happening as we speak we hope that the issues of the facilities and appearance will be resolved.

2/10 Terrible

dharmender

Stayed 2 nights in Feb 2024
Response from AM on 20 Mar 2024
We are sorry you did not enjoy your stay with us!

6/10 Okay

Timothy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location within one minute walk to Frenchman street and minutes to French Quarter. The hotel is old and musty but the beds are comfortable and the staff is cool. I’d recommend if it was not musty.
Stayed 3 nights in Feb 2024
Response from AM on 26 Feb 2024
Hopefully you check back with us in the fall of 2024 once our entire renovation on the property is completed. We are glad you enjoyed the comfy beds and your time here in New Orleans!

8/10 Good

Yuniev Simon

Liked: Cleanliness, property conditions & facilities
Really nice old style house
Stayed 3 nights in Feb 2024
Response from AM on 23 Feb 2024
Glad you enjoyed your stay with us!!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean Great price and excellent location!
Stayed 1 night in Feb 2024
Response from AM on 20 Feb 2024
So glad you enjoyed your stay with us!!

6/10 Okay

Elizabeth

It was okay but I wouldn’t stay there again. Location was convenient and given the age of the building I could understand some issues. What I could not fathom was the overall lack of professionalism and service skills with most of the staff - points to a larger issue with management/pride of ownership in my opinion and the experience we had there. A shame because I wanted to love it but at least it served as a place to rest at night.
Stayed 4 nights in Feb 2024
Response from AM on 18 Feb 2024
Hi Elizabeth We are so sorry you did not enjoy your time here with us. We want each person who stays with us to experience kind, helpful, and professional service at all levels. To hear that your experience was subpar is something we take seriously and will do better!!

10/10 Excellent

Shatavia

Liked: Cleanliness, staff & service, property conditions & facilities
Response from AM on 11 Feb 2024
So glad you enjoyed your stay with us!

8/10 Good

Peter R, Pawleys Island

Travelled with family and small children, Travelled with group
Liked: Staff & service
This place is great for the price....far from fancy, rooms are tiny, bathrooms very basic.....but its got lots of NOLA vibes, staff is lovely and LOCATION is what its all about. Right in the middle of it all.
Stayed 4 nights in Jan 2024
Response from AM on 2 Feb 2024
So glad you enjoyed your stay!!

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for Mardi Gras
Stayed 2 nights in Jan 2024
Response from AM on 30 Jan 2024
So glad you enjoyed your stay with us.

10/10 Excellent

Jesus D

Stayed 1 night in Jan 2024
Response from AM on 28 Jan 2024
So glad you enjoyed your stay!!

10/10 Excellent

Teri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very close to bourbon st, awesome history!
Stayed 1 night in Jan 2024
Response from AM on 15 Jan 2024
Thanks for the feedback!

10/10 Excellent

Julia

Stayed 2 nights in Jan 2024
Response from AM on 8 Jan 2024
Thank you for the feedback!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from AM on 8 Jan 2024
Thank you for the feedback!!

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
The hotel is historic and the courtyard was beautiful. The location was central but quiet and the employees were nice and helpful. My only concern was the room. It was very small and in need of some minor maintenance. All in all, I would stay here again.
Stayed 4 nights in Dec 2023
Response from AM on 31 Dec 2023
Thank you for the feedback!

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Incredible place. Jay was fantastic as a host. Great pool and Jacuzzi. Would absolutely stay here again.
Stayed 2 nights in Dec 2023
Response from AM on 27 Dec 2023
Thank you for the feedback!

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Grabs quite is best. They’re up construction on some rooms happening. I do not consider that a negative it is what it is. An old mansion I don’t judge it negatively for being old.
Stayed 2 nights in Nov 2023
Response from Am on 25 Nov 2023
Thank you for the feedback!!

10/10 Excellent

Tracy

Stayed 4 nights in Nov 2023
Response from AM on 25 Nov 2023
Thank you for the feedback!!

4/10 Poor

Renea

Stayed 4 nights in Nov 2023
Response from AM on 11 Nov 2023
Thank you for the feedback!!

4/10 Poor

Darick, Woods Cross

Disliked: Cleanliness, property conditions & facilities
Response from AM on 9 Nov 2023
Thank you for the feedback!

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from AM on 9 Nov 2023
Thank you for the feedback!

8/10 Good

Philippe

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location, reasonable price, average comfort
Fantastic location next to the jazz clubs of Frenchmen Street. Convenient private parking at a reasonable cost. Unfortunately, no breakfast is served, and renovation work underway. But we need to be reminded that it has to be done from time to time…
Stayed 1 night in Oct 2023
Response from AM on 6 Nov 2023
Thank you for the feedback!!

10/10 Excellent

Berta

Wonderful location and sweet old place with great parking and pool!!
Stayed 2 nights in Oct 2023
Response from AM on 4 Nov 2023
Thank you for the feedback!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frenchmen Street Gem
We stayed for a week at Lamothe for Halloween festivities, 2023. The checkin process was effortless, despite some logistics challenges with the ground floor salon hardwoods being refinished. The grounds are lovely, with a beautiful courtyard, and small pool and hot tub between the main building and the rear building where our room was. We took advantage of the hot tub and pool a few times, and the water was always clean and clear. The king-bed room where we stayed was nicely appointed with a comfortable bed, a great AC and heat unit (we used both), and room for our luggage. It was quiet and dark and we had no issues with noise from either the street or the hotel. The room only had external windows on the door which were covered with blackout curtains. This might make some people feel claustrophobic but to us it felt cozy. To our delight, we were steps away from our favorite club on Frenchmen Street and within a half mile of drugstores, restaurants, and the craziness of Bourbon Street. Suggestions for room improvement would be to include a mini-fridge and a desk. Suggestions for hotel improvement might include offering a king bed room with a kitchenette. Otherwise, we loved the property and will seriously consider it for future visits due to amenities and location.
Stayed 7 nights in Oct 2023
Response from AM on 4 Nov 2023
Thank you for the feedback!

2/10 Terrible

Kathleen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from AM on 4 Nov 2023
Thank you for the feedback!