Search Apartments in New Roads

"Room was fine. Could have been cleaned better. "

"My room key needed to be reprogrammed, so I went to front desk for assistance. The lady with the glasses on who also does the laundry, said she can help. I gave her both my room keys, because I had two rooms, she programmed one then told me ok. I told her I needed the other one done too because I have two rooms. She then goes to complain, but she did the key then shoved it back into my hands. The next day I was sitting by the pool and the desk receptionist came to me and told me if I want room service I need to remove my dnd sign off the door. So I got up went to the room, but I didn’t have a sign on the door. But I still get my dirty laundry and bring downstairs like I was asked. So I was awaiting my clean sheets and towels, but was told I can’t get clean sheets, I can’t have my room cleaned, I can only get clean towels. I didn’t complain I simply asked for the clean towels. The lady brung the towels but didn’t give me any bath towels, so I asked for them. The guy told me to ask the lady, so I asked him because the lady had a problem with me and I wanted to avoid confrontation. He went asked for the towels and the lady started fussing again. I eventually get the towels and go to my room. The lady proceeded to call me out of my name and the manager stood there and let her. No actions taken but he waved me off"

"The initial front desk staff was very indifferent. Not cold but not pleasant either. "

"It was very clean, beds were comfortable and room was spacious. Breakfast was good, with plenty of selections. Staff was very nice!"

"Yes the rooms where clean and staff where friendly the front desk even hooked my phone to internet for me!"

"The front desk workers were really sweet! The room was comfortable and the breakfast was delicious "

"Room very clean, welcoming and courteous staff"

"Rooms was nice and clean "

"I was fully prepared to leave a one star review after our treatment before the stay. Essentially, we booked the room under the wrong email address, and when we asked if we could just switch it, the GM refused to permit it unless we paid a several hundred dollar fee. This is for something that would cost them literally nothing. It was infuriating and a mind-boggling poor business decision. Any time you can really help your customer with zero effort and zero cost, what kind of business chooses not to to spite them? But that aside, I'm leaving a positive review because the actual people working the front desk of the hotel were so helpful and accommodating of our group, and the lobby and dining area were nice and clean. So my conclusion is really that this place has horrible management but fantastic employees."