All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great locate from the airport the facility was a wonderful place
T?r?i?s?h?a?e?
Stayed 2 nights in Apr 2024
Response from Mel on 17 Apr 2024
Dear Valued Customer,Thank you for your pleasant review. We are so happy that you enjoyed your stay with us. We are pleased to hear that we exceeded your standards during your stay. Our team members are dedicated to making every stay a seamless one. We look forward to welcoming you back as a guest again. Come back soon!Best,Melissa PachecoAssistant General Manager
The rooms are large and clean. Breakfast was good at the restaurant inside the hotel"Good Eats. I would definitely recommend this hotel. Close to the airport and free shuttle service.
tammy
Stayed 2 nights in Apr 2024
Response from Mel on 17 Apr 2024
Dear Tammy,Thank you for the wonderful review! I am super grateful for your kind words regarding the outstanding service we deliver to our guests. We strive to make each guest feel as if they were at home. I am also delighted that you enjoyed our delicious breakfast and that you was able to explore NYC and is wonders.When you are ready to return, please let us know. Our reservations team would be more than happy to assist you. Until next time!Thanks,Melissa PachecoAssistant General Manager
Very friendly, clientele, clean room, transportation on time. Highly recommended.
Lydia
Stayed 1 night in Jan 2024
Response from Mel on 17 Apr 2024
Dear Lydia,Thank you so much for your fantastic review! Our entire team is ecstatic that your stay was a great success! We are thoroughly pleased your entire stay was fantastic. We look forward to welcoming you back for another amazing stay.Thanks,Melissa PachecoAssistant General Manager
Very close to airport which makes it a quick process when dealing with travel. A shuttle every 30 min to airport.
Room was clean and secure. Great experience with the staff as they were attentive and helpful. There is a restaurant and bar on site as well which proved convenient.
Nathaniel
Stayed 2 nights in Mar 2024
Response from Mel on 17 Apr 2024
Dear Valued Guest,Thank you for your pleasant review. We are so happy that you enjoyed your stay with us. We are pleased to hear that we exceeded your standards during your stay. Our team members are dedicated to making every stay a seamless one. We look forward to welcoming you back as a guest again. Come back soon!Best,Melissa PachecoAssistant General Manager
Very clean and comfortable hotel room and facilities and very helpful staff.
Anne
Stayed 1 night in Feb 2024
Response from Mel on 22 Feb 2024
Thank you so much for your review. We are pleased to hear that we exceeded your standards during your stay. Our team members are dedicated to making every stay a seamless one. We are happy to hear that our location made it easier for you explore the city. We look forward to welcoming you back as a guest again!
Nice hotel close to the airport. free airport shuttle available.
Avirat
Stayed 1 night in Feb 2024
Response from Mel on 22 Feb 2024
Thank you so much for your review. We are pleased to hear that we exceeded your standards during your stay. Our team members are dedicated to making every stay a seamless one. We are happy to hear that our location made it easier for you explore the city. We look forward to welcoming you back as a guest again!
The shuttle service provided is convenient to access La Guardia Airport. It has a restaurant on site which also an added convenience.
RACHEL E
Stayed 1 night in Feb 2024
Response from Mel on 22 Feb 2024
Thank you for your pleasant review. We are so happy that you enjoyed your stay with us. We are pleased to hear that we exceeded your standards during your stay. Our team members are dedicated to making every stay a seamless one. We look forward to welcoming you back as a guest again. Come back soon!
I was pleasantly surprised to walk into the room and it was standard size and enough space for three of us to move around!
Wilma
Stayed 2 nights in Dec 2023
Response from Mel on 22 Feb 2024
Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at The Aloft LGA Airport Hotel. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.
This is our second stay here and it is our go-to hotel when we use the LaGuardia Airport. We dropped off our rental car and walked back to the hotel-about a 15 minute walk-very safe. The hotel shuttle took us over in the morning. The check-in at the hotel is EASY and the staff were professional yet so friendly and helpful. And OMG! the restaurant was wonderful. My husband had the chicken and I had Pot Roast. The flavors were different-not just run of the mill food. The waiter Juan was so attentive but not overbearing and Kevin the manager came to the table to be sure we were pleased with everything-which we were. I highly recommend this hotel.
Theresa
Stayed 1 night in Jan 2024
Response from Mel on 22 Feb 2024
Dear Valued Customer, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you enjoyed your stay with us and that our unbeatable views and clean rooms just made your experience all the better. We can't wait to welcome you back to Aloft LGA the next time you're in New York City. Thanks again for choosing us as your home away from home!Best,Melissa PachecoAssistant General Manager
Shuttle service. Great. Room nice. Food. Was ok. But we didn’t expect fine dining !! All in all. This is a yes.
Bob
Stayed 1 night in Jan 2024
Response from Mel on 22 Feb 2024
Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Aloft LGA Airport Hotel. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit.
Dear Fernando,We were delighted to know that our hotel provided you with the perfect base for your visit to NYC and we thank you for sharing your kind review with other travelers seeking a convenient home-away-from-home in NYC. It was a pleasure to have you as our guest and we look forward to welcoming you back for another exceptional stay in the future!Best,Melissa PachecoAssistant Genera Manager
Excellent, the only recommendation is to have real cups at the restaurant.
ALBALUCIA
Stayed 1 night in Jan 2024
Response from Mel on 8 Jan 2024
Dear Albalucia,We were delighted to welcome you to NYC and elated to know that you enjoyed every aspect of your visit. Your gracious praise has been shared with our entire staff! It was a pleasure to have you as our guest and we look forward to welcoming you back for another exceptional stay in the future!Best,Melissa PachecoAssistant General Manager
Room had no outside view windows. The glass “frosted” as the room was by the parking lot.
The restaurant didn’t have a good menu and the service was terrible.
Ray
Stayed 2 nights in Dec 2023
Response from Mel on 8 Jan 2024
Dear Ray,Thank you for taking a moment to review your recent visit. We appreciate your additional feedback and will be sure to review your experience to help us improve for the future. We hope that you will reconsider and give us a chance to host you again as we would welcome the opportunity to provide you with the quality of stay you expected and deserved.Best,Melissa PachecoAssistant General Manager
It was a pleasure to welcome you as our guest, Mr. Brain, and we thank you for taking a moment to share your kind review. We hope that we will have that pleasure in the near future and look forward to seeing you back with us again soon.Best,Melissa PachecoAssistant General Manager
10/10 Excellent
Zakia
Travelled with family, Travelled with family and small children