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Reviews of Chelsea Inn

3 out of 5
Chelsea Inn
46 W 17th St, New York, NY

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1004 reviews" "
Rating 8 - Good. 304 out of 1004 reviews" "
Rating 6 - Okay. 142 out of 1004 reviews" "
Rating 4 - Poor. 71 out of 1004 reviews" "
Rating 2 - Terrible. 76 out of 1004 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
We understood that there was no elevator but we didnt realize the impact of that after 20,000 steps of exploring, daily. Check in was easy. The room was exactly what they said it would be.
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 1 May 2024
Thank you for your stay!

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
I love the Chelsea!
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 30 Apr 2024
Thank you for your stay!

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, front desk staff was always helpful and friendly. I will definitely stay here again!
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 30 Apr 2024
Thank you for your stay!

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Chelsea Inn provided a safe and clean environment to sleep and then explore Manhattan. The bathroom and overall Studio was spotless...nice! The room was quite small but adequate. There was rarely a person at the desk when I walked by on three or four occasions. But they did provide a kind of self-check-in process that worked well. There are no elevators so be ready to climb a few flights of stairs! The biggest concern I experienced: the A/C did not work even though it was running at the coldest level possible. To offset the uncomfortably warm temp at night, I turned on the ceiling fan to provide better air circulation but with each rotation of the fan blade one heard a grinding wobbly sound all evening. I had to start my trip back to Boston quite exhausted. If you stay here, which otherwise would have been a great place, make sure the A/C and fan works before unpacking.
Stayed 2 nights in Apr 2024
Response from -Chelsea Inn on 27 Apr 2024
Thank you for your stay!

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propriety itself was clean. It was in a good area of the city, close to subway stations and walkable distance from many tourist spot.
Stayed 5 nights in Apr 2024
Response from -Chelsea Inn on 30 Apr 2024
Thank you for your stay!

8/10 Good

Chris, Toronto

Liked: Cleanliness, property conditions & facilities
2nd time staying here and will stay again. Saying that, keep in mind that if you have a room thats not on the main floor, you need to manage some narrow, steep stairs - especially if you are on the 5th floor as i was last visit. Still, very clean and had everything i needed.
Stayed 4 nights in Apr 2024
Response from -Chelsea Inn on 23 Apr 2024
Thank you for your stay!

8/10 Good

Reva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No elevator
Stayed 1 night in Apr 2024
Response from -Chelsea Inn on 23 Apr 2024
Thank you for your stay!

2/10 Terrible

Shelley

Our code didn't work to check in, and never stayed. My sister had a room that she was able to get into, but there were no windows and the mattress was all caved in in the middle. We opted to stay at another place.
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 23 Apr 2024
Sorry for any confusion. Thank you for your stay!

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Chelsea Inn on 20 Apr 2024
thank you for your great feedback!!

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoe box size room. Paper thin walls and plenty of noise to keep you up at night. Mattress from the 20th century. Poor Wifi. Hotel communication as if we're still in peak pandemic times. And the list goes on.
Stayed 1 night in Apr 2024
Response from -Chelsea Inn on 19 Apr 2024
Sorry for any inconvenience. Thank you for your stay.

10/10 Excellent

jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always available by phone and during the day. They are very friendly and helpful.
Stayed 4 nights in Apr 2024
Response from -Chelsea Inn on 19 Apr 2024
Thank you for your stay!

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Apr 2024
Response from -Chelsea Inn on 17 Apr 2024
Thank you for your stay!

6/10 Okay

Henrik

Liked: Cleanliness
Great location. 5th floor walk up was challenging. Mattress needed to be replaced.
Stayed 6 nights in Apr 2024
Response from -Chelsea Inn on 13 Apr 2024
Thank you for your stay!

2/10 Terrible

Harsimranpreet

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were left unattended outside for more than 25 minutes during check in time. There was no body to open the door. Also definitely not accessible as no lifts are available so we had to carry the luggage by ourself. The rooms are so tiny and unhygienic
Stayed 1 night in Apr 2024
Response from -Chelsea Inn on 12 Apr 2024
Thank you for your stay!

10/10 Excellent

Clement

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really great spot! Thanks for keeping it so clean and neat
Stayed 2 nights in Apr 2024
Response from -Chelsea Inn on 11 Apr 2024
Thank you for your stay!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from -Chelsea Inn on 9 Apr 2024
Thank you for your stay!

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service
Nice, clean, and simple stay! I will be returning in the future.
Stayed 3 nights in Apr 2024
Response from -Chelsea Inn on 13 Apr 2024
Thank you for your stay!

6/10 Okay

Nicole

Travelled with partner
Disliked: Staff & service, amenities
This property was good for what it was but still very expensive. The room is tiny and you can hear the street noise all night even on the 5th floor. Also there is NO elevator and we had to lug our suitcase up 5 flights of stairs.
Stayed 1 night in Apr 2024
Response from Chelsea Inn on 8 Apr 2024
Thank you for your feedback

10/10 Excellent

kotchakorn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the privacy and feelings safe at the same time and the front desk was so sweet and helpful I would definitely stay here again and again
Stayed 5 nights in Mar 2024
Response from -Chelsea Inn on 6 Apr 2024
Thank you for staying with us.

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid, affordable, clean spot in the middle of everything. Had a wonderful stay.
Stayed 4 nights in Mar 2024
Response from Chelsea Inn on 3 Apr 2024
Thank you for your stay!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe hotel in the areas we needed to stay on this trip. Everything fine. Thank you!!!
Stayed 2 nights in Mar 2024
Response from -Chelsea Inn on 2 Apr 2024
Thank you for your stay!

10/10 Excellent

JOSE JUAN, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Chelsea Inn on 3 Apr 2024
Thank you for your stay!

8/10 Good

carrie m., Goleta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Close to shopping and dining plus within walking distance of Times Square, Union Square and other sites. Room was tiny but clean. The bathroom was very clean and seemed new. It was a perfect place to rest at the end of a long day in the city.
Stayed 5 nights in Mar 2024
Response from -Chelsea Inn on 27 Mar 2024
Thank you for staying with us

8/10 Good

Christopher, Albany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place. We just needed a place to sleep safely and quietly. It delivered. We were out and about all the time. Not a place to hang out at the hotel. Smaller room and we had 5 flights or stairs to go back and forth. Over all pleasant place and staff was very friendly. Thank you.
Stayed 2 nights in Mar 2024
Response from -Chelsea Inn on 25 Mar 2024
Hello Christopher,Thank you for your time on giving us a review. We appreciate your time with us. Have a great week.

2/10 Terrible

Kim

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was dirty and noisy and the staff are non-existent. Do not stay here!
Stayed 12 nights in Mar 2024
Response from Chelsea Inn on 29 Mar 2024
Thank you for staying with us.

6/10 Okay

Gerritt

Liked: Cleanliness
Disliked: Staff & service
Clean and convenient. No frills. Street noise outside was very loud, resulting in sleepless nights.
Stayed 2 nights in Mar 2024
Response from -Chelsea Inn on 22 Mar 2024
Thank you for staying with us

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, comfortable without being slick. Terrible WiFi
Stayed 2 nights in Mar 2024
Response from -Chelsea Inn on 21 Mar 2024
Thank you for staying with us

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This place is great if you need to spend the night at Manhattan. Place is small, but comfortable. If I could point something about the Inn I didn't really like was maybe the shared bath between another unit. Other than that, this place is clean, and smells good. Be ready to walk up the stairs. :) Rooms are perfect for a single person but can sleep 2 comfortably as well. Not a 5 Star Hotel but definitely worth an emergency stay.
Stayed 1 night in Mar 2024
Response from -Chelsea Inn on 21 Mar 2024
Thank you for staying with us!

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and checking out was very straightforward, the room was clean and toiletries available. I would recommend to others :)
Stayed 2 nights in Mar 2024
Response from -Chelsea Inn on 12 Apr 2024
Thank you for your stay!

2/10 Terrible

Annette

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST PLACE EVER. DONT, JUST DONT
Stayed 2 nights in Mar 2024
Response from -Chelsea Inn on 20 Mar 2024
so sorry , thank you for staying with us

10/10 Excellent

Philipp

Stayed 2 nights in Mar 2024
Response from -Chelsea Inn on 6 Apr 2024
Thank you for your stay!

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They stayed late to check me in.
Stayed 5 nights in Mar 2024
Response from -Chelsea Inn on 17 Mar 2024
Thank you for staying with us.

6/10 Okay

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was the perfect size for an overnight stay but the bed and the sheets were incredibly uncomfortable. Anytime any of us moved, it was loud and obnoxious. There is hardwood through the building which is beautiful but doesn’t give any sound barrier to traffic coming in/out of the other units or up/down the stairs. We brought a sound machine and it wasn’t enough.
Stayed 1 night in Mar 2024
Response from -Chelsea Inn on 17 Mar 2024
Thank you for staying with us.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chelsea Inn is well situated at a reasonable price. The staff are friendly and helpful. The rooms were comfortable and clean. Thank you for a lovely stay. Anne
Stayed 4 nights in Mar 2024
Response from -Chelsea Inn on 16 Mar 2024
Thank you for staying with us.

6/10 Okay

Isaac

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Not the best, not the worst. A quaint, affordable place to stay close to good shopping and food. If you’ll be spending most of your time out enjoying the city you’ll have no problem with the Chelsea Inn.
Stayed 3 nights in Mar 2024
Response from -Chelsea Inn on 15 Mar 2024
Thank you for staying with us.

8/10 Good

Emily

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from -Chelsea Inn on 15 Mar 2024
Thank you for staying with us.

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome for the price my first day I got in at 7 pm and decided to walk around. I walked around for an hour and I almost saw everything I needed to see in new york. Super close to everywhere and great bagel places around.
Stayed 3 nights in Mar 2024
Response from Chelsea Inn on 13 Mar 2024
Thank you for your stay

6/10 Okay

Peng

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chelsea Inn on 13 Mar 2024
Thank you for your stay

10/10 Excellent

Fadil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chelsea Inn on 11 Mar 2024
Thank you for staying with us.

10/10 Excellent

Charles

Stayed 1 night in Feb 2024
Response from Chelsea Inn on 29 Mar 2024
Thank you for staying with us.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from -Chelsea Inn on 9 Mar 2024
Thank you for staying with us.

10/10 Excellent

Precious

Stayed 1 night in Mar 2024
Response from Chelsea Inn on 27 Mar 2024
Thank you for staying with us

10/10 Excellent

Jared, Dalmeny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Chelsea Inn! Getting checked in went really smoothly. We were one block from the subway and lots of good restaurants nearby. And the staff here are the BEST! So friendly and so helpful. We’re excited stay here next time we’re in NYC! We can’t wait!
Response from -Chelsea Inn on 7 Mar 2024
Hello Jared,Thank you for the great review :) we are so happy to hear that you enjoyed your stay with us. Likewise we cant wait to have you back. Have a great week.

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying here.
Stayed 1 night in Mar 2024
Response from -Chelsea Inn on 6 Mar 2024
Greetings Sammy,Thank you for taking the time to give us a review. We appreciate your visit and be able to improve for your next visit. Have a great week.

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Wilma at the front desk and the gentleman in maintenance are very friendly. Our room Was very clean and cute. Thank you.
Stayed 2 nights in Mar 2024
Response from -Chelsea Inn on 5 Mar 2024
Greetings Amina,Thank you for taking the time to give us a review. It helps us improve more for your next visit. Have a great week.

10/10 Excellent

Alicia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Great price
Stayed 1 night in Feb 2024
Response from -Chelsea Inn on 5 Mar 2024
Thank you for taking the time to give us a review. It helps us improve more. Have a great week.

10/10 Excellent

Kenneth

Liked: Staff & service, property conditions & facilities
Staff was very helpful to make our check in experience pleasant.
Stayed 2 nights in Feb 2024
Response from Chelsea Inn on 2 Mar 2024
Thank you for your stay!

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for my visit to NYC. Easy to get in and out of the hotel even though it was staffless/contactless check in. The bathroom had several dead lightbulbs and it was a bit noisy (I could hear the person next to me cough) but I slept well and felt safe. I will definitely return!
Stayed 1 night in Feb 2024
Response from Chelsea Inn on 1 Mar 2024
Thank you for staying with us.

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: -A good deal. -Clean -Polite staff that’s willing to accommodate -great area with a lot of stuff to do -close to transit Cons: -You are required to keep the temp 74 degrees (it gets hot and stuffy in the room) -The walls are very thin and you can hear drunkards in the lobby making noise on the weekends. I had to watch the volume of my voice in the room because I was worried people could hear me. These two things made it very difficult to sleep during my stay.
Stayed 2 nights in Feb 2024
Response from -Chelsea Inn on 28 Feb 2024
Hello William,Thank you for taking the time to give us a review. It help us improve. Have a great week

6/10 Okay

Matthew Edwin

Street noise. Insufficient heat
Stayed 1 night in Feb 2024