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Reviews of Econo Lodge Times Square

2.5 out of 5
Econo Lodge Times Square
302 W 47th St, New York, NY

Reviews

7.0

Good

Rating 10 - Excellent. 183 out of 1002 reviews" "
Rating 8 - Good. 376 out of 1002 reviews" "
Rating 6 - Okay. 221 out of 1002 reviews" "
Rating 4 - Poor. 104 out of 1002 reviews" "
Rating 2 - Terrible. 118 out of 1002 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

River

Travelled with partner
Disliked: Staff & service
Canceled our room two days before our trip, with no explanation (we booked two months in advance). Said they would provide us a different hotel, then did not reserve anything, and we had to call expedia 4 times over the course of a day and arrived at the hotel with no room booked for us. Then, we ended up having to pay almost double out of our own pocket to stay in the hotel A truly horrible experience.
Stayed 3 nights in Mar 2023
Response from Reservations on 17 Mar 2023
Hi River,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed and Expedia did not let me know or book me into another hotel. So here I am walking up and down the Streets of Manhattan trying to find a hotel. (I was told Expedia may have booked me in another hotel 10 blocks away - but alsa not the case
Stayed 2 nights in Feb 2023
Response from Reservations on 6 Mar 2023
Hi Pamela,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

2/10 Terrible

Leigh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never got to stay at property. When I arrived, I was directed to a sign on door that informed me all reservations had been transferred to a Tryp hotel 12 blocks away. No record of my reservation when I got there. Still have not received a refund after 2 calls to Expedia at this point.
Stayed 2 nights in Feb 2023
Response from Reservations on 6 Mar 2023
Hi Leigh,Thank you for your feedback.We take the feedback of our customers seriously. We apologize for the inconvenience during your stay.Safe Travels.

10/10 Excellent

Grace

Stayed 2 nights in Jan 2023
Response from Reservations on 6 Mar 2023
Hi Grace,Thank you for your feedback.We appreciate you taking the time to review our property, as we take our guests feedback very seriously. Thank you again and safe travels.

6/10 Okay

Jim, SEAFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Response from Uday on 9 Feb 2023
Dear Guest,Thank you for such a constructive review of your stay at TRYP by Wyndham. Our ultimate endeavor is to make our guests comfortable with the best offerings. I will make it a point to take this up with my team and address the details of your feedback better. I hope you give us another opportunity to welcome you back for a more memorable experience at TRYP by Wyndham. Best Regards,

2/10 Terrible

Luiza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Peeling wallpaper dirty small rooms not staying here again
Stayed 1 night in Jan 2023
Response from Econolodge team on 20 Jan 2023
Dear valued guest,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

8/10 Good

Verified traveller

Liked: Room comfort
Good location! Everything else is just okay
The location is great but the accommodations are small (anyone on the bigger end of "normal" will probably feel cramped. The reception desk was trying to resolve a problematic check-in (lost reservation) and, while I appreciate that for the person they were helping, I had to wait a good 15 minutes before they helped me (which took less than 2 minutes) and they didn't even acknowledge the wait. Overall a perfectly adequate stay but I am glad I was only there for one night.
Stayed 1 night in Jan 2023
Response from Econolodge team on 20 Jan 2023
Dear valued guest,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Reservations on 6 Mar 2023
Hi Terry,Thank you for your feedback.We appreciate you taking the time to review our property, as we take our guests feedback very seriously. Thank you again and safe travels.

4/10 Poor

Sukaemi

Travelled with partner
Disliked: Amenities
room's small,i stayed in the winter and I feel so cold .I'm asking for an extra blanket however the blanket so old, smell,dirty,and ripped so awful.location is so great
Response from Econolodge team on 20 Jan 2023
Dear valued guest,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

4/10 Poor

Brianne

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
There is no parking! I had to find parking and pay $74 per day instead of the $45 per day advertised. The room was too cold and no adjustment was made when we asked about it. (I’m from Maine so when I say the room was too cold, it was actually chilly). The property is fairly dirty and poorly kept. It was a huge difference from other properties we have stayed at with a similar price point.
Response from Econolodge team on 20 Jan 2023
Dear valued guest,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

8/10 Good

Michael Joseph

Liked: Cleanliness, staff & service
I liked the good price, especially considering how close to Times Square it was. Yes, the place could definitely use some updating and the room was small, but the staff were very friendly and helpful, my room was clean, and liked the motion detector switches for the lights. I'd stay here again.
Stayed 1 night in Dec 2022
Response from Econolodge team on 20 Jan 2023
Dear valued guest,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

4/10 Poor

Ruth

Travelled with family
Disliked: Staff & service, amenities
I like the location. The front desk people were very helpful, holding our backpacks. I did not like the website was not updated, online said you offer breakfast. However, was not the case.
Response from Econolodge team on 20 Jan 2023
Dear valued guest,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022
Response from Econolodge team on 20 Jan 2023
Dear valued guest,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

10/10 Excellent

Jill

Stayed 1 night in Dec 2022
Response from Econolodge team on 20 Jan 2023
Dear valued guest,We value your business and your Feedback! Thank you for this great Rating. Thank you For choosing Econolodge, have safe travels!

6/10 Okay

Verified traveller

Liked: Staff & service
Tiny.
Staff was decent enough. Room was small even by NY standards. Had to crawl across bed to access other side of room. Location was good though if your intent is to access Broadway shows. So it worked for me.
Stayed 5 nights in Dec 2022
Response from Econolodge team on 20 Jan 2023
Dear valued guest,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

2/10 Terrible

Frederick

Disliked: Cleanliness, property conditions & facilities, room comfort
Reasons we will not come back.
1.The TV did not work. On day 2 of 3 days the needed remote appeared. 2. The landline phone did not work. It would have been nice to call the front desk to report these problems. Still not working when we left. 3. The hallway carpeting was wet- all 3 days. 4. The curtains do not fit the windows very well.
Stayed 3 nights in Dec 2022
Response from Econolodge team on 20 Jan 2023
Dear valued guest,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

6/10 Okay

Michael

Travelled with family
It would of been nice to be told there was no on site parking
Stayed 2 nights in Dec 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was disgusting. Cigarette burns on the carpet, ripped wall paper, hairs on towels…I could go on for an hour
Stayed 2 nights in Nov 2022

6/10 Okay

vung

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too small in the queen room! But like it the one things was close to time square 👍
Stayed 4 nights in Nov 2022

4/10 Poor

Risobel

Disliked: Staff & service
Stayed 2 nights in Nov 2022

2/10 Terrible

Eria

Disliked: Cleanliness, property conditions & facilities
The lobby was non existent, elevator slow and flooring of it poorly placed, my room was stifling, it was full of dust, very small, bathroom tub needed a covering like from bath fitters, bathroom floor sticky and needed regrouping, window air conditioner needed filter changed and the vents were loose, the toilet would periodically run in the middle of the night. I was charged for the room at check in rather than check out. I’m could go on and on but why when nothing will be improved
Stayed 2 nights in Nov 2022

6/10 Okay

Cherese

The property is unique because there’s a lot of action around it. It’s very close a Times Square.
Stayed 6 nights in Nov 2022
Response from EconoLodge on 24 Nov 2022
Hello Cherese,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Neither front desk nor evening maintenance person knew how to get local news programs on the TV. E.g. ABC would come up TNT football. Instructions are DEFINITELY needed.
Stayed 3 nights in Nov 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Valued Guest,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more pressure
Alright for the price. Very outdated. Shower was terrible.
Stayed 1 night in Nov 2022
Response from EconoLodge Times square on 24 Nov 2022
Hello Michelle,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia's 2.5 star rating of this hotel was overly generous. It's been years if not decades since it was even given a minimal facelift. The fixtures were rusting, the bathtub mat was peeling up & water took forever to drain. Thank goodness there weren't a lot of people because I heard every sound in the hallway. There is no way that 2 people could have occupied this room - a "double". I thought it was a bargain, but it was just cheap.
Stayed 1 night in Nov 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Robert,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

6/10 Okay

Brittany

Stayed 2 nights in Nov 2022
Response from Econolodge Times Square on 24 Nov 2022
Hello Brittany,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

8/10 Good

Jean

Stayed 2 nights in Nov 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Jean,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

2/10 Terrible

Maner, Las Vegas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
too small, noisy, dirty, smelly.
Response from EconoLodge Times Square on 24 Nov 2022
Hello Maner,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in very bad condition and not clean at all. There were stains and fluid and dirt on the comforter, holes in the wall and the ceiling (which had toilet paper stuffed in it), blood on the bathroom door and bugs. Would definitely not recommend!!
Response from EconoLodge Times Square on 24 Nov 2022
Hello Jennifer,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

10/10 Excellent

Roxann

Business traveller
Liked: Staff & service, property conditions & facilities
The front desk woman was amazing. Thank you for all of your help.
Stayed 1 night in Nov 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Roxann,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

10/10 Excellent

Dianne

Stayed 1 night in Nov 2022

2/10 Terrible

Regina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad sad and old
The lobby was like a warehouse for item. When we got to our room it was old and out dated Thing was broken and old. The Tv, Telephone and the safe was broken. For the price we paid it was a said state did repair. even if we had a view the window were so dirty you could not even see out. The new room was no better everything was old and broken. The safe was not working in there either
Stayed 1 night in Oct 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Regina,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
Fine Budget Hotel
The Eco Lodge is a fine budget hotel. Rooms are small. I had everything I needed for my solo trip.
Stayed 3 nights in Oct 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Jose,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

6/10 Okay

Sheryl

Travelled with family
Liked: Staff & service
The staff was very friendly, and helpful. Great location close to theatre district and Easy walk to Times Square. The building is old and rooms are small and dates, which was ok as we didn’t spend a lot of time in the room. The A/C is a window unit that did not cool the room very well. Glad it was not a hot weekend. We were on a budget coming to New York, and this fit our criteria. It was probably cheaper by NYC standards, but still expensive enough.
Stayed 4 nights in Oct 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Sheryl,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

2/10 Terrible

kim

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Aaron, New York City

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Oct 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Aaron,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

2/10 Terrible

Rahel

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small 😱and was a very bad experience you guys did the terrible advertising.
Stayed 2 nights in Oct 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Rahel,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a nice one very close to everything in the Time Square tourist area, the room are very small… The employee of the front desk is amazing Germán he is A plus employee, the other front desk agent of the night shift he is very good too, but I only speak with Germán in the day shift, overall for the price you pay it is a great location!!!
Stayed 2 nights in Oct 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Elizabeth,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

6/10 Okay

Sergio

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022

6/10 Okay

feras, mississauga

Stayed 1 night in Oct 2022

4/10 Poor

Christopher

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Disappointed
The room was very small but adequate. There was one very small window with an obstruction. The bed was comfortable, but when I went to take a show there was no water, and failing that a bath, there was only a drip drip from the tub faucet. Bottom line, the staff was friendly and competent, but I wanted/needed to take a shower, or failing that a bath, and I couldn't. I had a good sleep but left not feeling clean.
Stayed 1 night in Oct 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Christopher,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

8/10 Good

Roanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but fine
It is an Econo Lodge so pretty basic. The room was small, you had to scoot around to the otherside of the bed. But functional. Perfectly fine for just hitting the bed at the end of the day.
Stayed 4 nights in Sep 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Roanna,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

8/10 Good

Kelly

Travelled with partner
Advertising is false for parking- they do NOT have parking on-site. There is a parking garage about a block away, but it is for anyone in New York City.
Stayed 1 night in Sep 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello kelly,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

8/10 Good

Alexandra

Liked: Staff & service
Cheap small room close to all the NYC action.Did the job.The young man at the front desk was a pleasure.
Stayed 2 nights in Sep 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Alexandra,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For my rest place
Stayed 1 night in Sep 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Jimmy,We value your business and your Feedback! Thank you for this great Rating and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

6/10 Okay

Carol

Liked: Staff & service
Stayed 1 night in Sep 2022

2/10 Terrible

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
We knew we booked an economy hotel. However the t v remote didn't work, furniture was shopworn, section of carpeting in room was missing and covered with a welcome mat and both mornings the water in the shower was a trickle and actually stopped flowing completely at one point. We mentioned this at checkout and and were told we should have told them earlier-not sure what could have been done. Not sure what room they used for the pictures on the website, certainly not the one we were in.
Stayed 2 nights in Sep 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello James,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

4/10 Poor

Melvin

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The air conditioner looked broken. It was not able to close the window completely, so it was cold. TV often switched off without press the remote controller. Pillow case was turned to yellow and towels were turned to brown. The front staffs were nice.
Stayed 1 night in Sep 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Valued Guest,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!

4/10 Poor

Vickie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
False advertisement about parking and the TV did not work in the room.
Stayed 1 night in Sep 2022
Response from EconoLodge Times Square on 24 Nov 2022
Hello Vickie,We value your business and your Feedback! We are so sorry and we will take your feedback into Consideration. Thank you For choosing Econolodge, have safe travels!