Hersha Hospitality hotels in New York, New York

"Excellent. Alex was amazing in helping us - we appreciate him so much."

"Beyond busy elevators, everything is great ! "

"The staff was amazing, property well kept and clean, but the rooms do not have a microwave and only 2 on property for customers floors so and 10"

"Property location is great so a central “hub”. It is rather busy in the area being right off of Times Square and in the theater district. It was perfect for our short stay as we were close to our show. Walking distance to Central Park and Rockefeller Center. They were also able to hold our luggage for us after check out since we had a later flight so we were able to explore the city without hauling our stuff around with us. The Lobby was well monitored with staff requiring you to show room keys to access elevators an to even pass through the lobby once it was late at night. There are doors that exit out onto 47th and 46th street which is convenient! Rooms were clean but do show some wear and tear but nothing that was unacceptable. I would stay here again! "

"Amazing location. Nice size rooms for NYC. Loved it "

"The bathroom had hairs on the floor. The room was cold. Old and broken fixtures. A/C in window which let in a draft. Exposed electrical fixture and holes on the wall. Small tv. Old spring mattress. Extremely unsatisfactory conditions."

"Everything was perfect"

"The location, the staff, the room accommodations excellent….. I’ll give the room’s cleanliness a three out of five. The rooms are modern, but you can tell they only do a face cleaning and not a deep cleaning so the crevices of the room are dirty and that needs to be done at least once a quarter if not more frequent. The rooms are on the smaller side, but it was perfect for me as I was traveling solo visiting my family as was only there to sleep. The hotel has a very cute restaurant/bar so make sure you check it out. The staff is so friendly and knowledgeable, especially the front desk staff. I would definitely stay here again even with the details above I’m someone who wipes down the place regardless of how clean it is so I just wipe down my room with my Lysol wipes and my cleaning spray and enjoyed myself."

"Good "