The hotel is undergoing renovation, so the dilapidated lobby and elevators were probably excusable. We had some rowdy neighbours, and thin walls. These neighbours also placed the garbage in clear plastic bags out in the hallways, which apparently is a usual practice at the hotel. On the first night of our stay the fire alarm went off at around 2 or 3 AM - the manager announced on the PA system that they were looking for the source of the fire, then announced that they located it and everything was fine. These things made us uncomfortable and we tried to ascertain through expedia the possibility of terminating our stay and seeking other accommodations. To no one’s surprise, the hotel management told the expedia team that they could not speak with them until after 11 AM (after check out time) and then when they finally spoke they told the expedia team that processing the request for refund would take 3 days (which was the length of the rest of our stay there) in addition, and most horrible of all was that they told the expedia team that the fire alarm was a test!! At 3AM!! - We ended up having to complete our stay there, and the fire alarm went off at 8AM again, in the same circumstances as before on the last day of our stay. I cannot recommend this hotel to anyone.