Basic Double Room
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Reviews of Royal Hotel Bronx

2 out of 5
Royal Hotel Bronx
3362 Boston Road, Bronx, NY

Reviews

5.2
Rating 10 - Excellent. 9 out of 63 reviews" "
Rating 8 - Good. 12 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 14 out of 63 reviews" "
Rating 2 - Terrible. 23 out of 63 reviews" "

5.4/10

Cleanliness

5.4/10

Staff & service

4.4/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alanvius

Disliked: Cleanliness, staff & service, property conditions & facilities
Trash
Stayed 3 nights in May 2024

4/10 Poor

Trudyann

Travelled with family and small children
Disliked: Cleanliness
The reception need to know to talk to people his attitude is terrible but otherwise the hotel is a 31/2.
Stayed 7 nights in Apr 2024

2/10 Terrible

Juan, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities
Was bad
Stayed 1 night in Feb 2024

8/10 Good

Islore

Travelled with partner
Disliked: Amenities, property conditions & facilities
The shower pressure was extremely weak! The rooms could use a paint job and new mattresses. Microwaves and/or small refrigerators would be nice. I like the area it's in, alot of stores nearby.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Yuck
The room was dirty. The walls were dirty the towels had stains. I did not feel safe there.
Stayed 1 night in Jan 2024

2/10 Terrible

Lena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A parte de tener sábanas, baño y paredes sucias al parecer hay familiares viviendo en el hotel.. y todas sus instalaciones sucias.. a parte del basurero frente al hotel, la verdad no es recomendable hospedarse alli
Stayed 1 night in Dec 2023

2/10 Terrible

Roshaun

Stayed 1 night in Dec 2023

4/10 Poor

David

Stayed 1 night in Dec 2023

2/10 Terrible

Amara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

EBONE, Dade City

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Have refrigerators in your room and extra blankets
Stayed 2 nights in Oct 2023

2/10 Terrible

Bridgette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

BINOOBKUMAR

Business traveller, Travelled with group
Disliked: Amenities
I just checked in and with in 10 minutes we checked out because of bad atmosphere
Stayed 2 nights in Oct 2023

2/10 Terrible

Shakeil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The microwave was very dirty and the towels was very dirty
Stayed 2 nights in Oct 2023

4/10 Poor

Ahmed

Stayed 2 nights in Sep 2023

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like no parking
Stayed 1 night in Sep 2023

6/10 Okay

Gabriela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Sep 2023

2/10 Terrible

Fama

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in this property was a nightmare it was dirty the personal is extremely rude. The sheets were dirty. The whole building smells like weed. It’s a very dangerous place and I don’t recommend it to anybody. People were screaming and fighting in the middle of the night and it was impossible to contact the front desk so they can see what was going on. I had to call the police to have some peace again. Expedia didn’t care about the whole situation and when I asked for a refund so I can go somewhere else they didn’t want to do it. They didn’t care about our safety and the hotel is actually a shelter. Please if you want to enjoy your trip in New York. Don’t go at the Royal Hotel Bronx. I promise you will regret. I have pictures with the bed cover dirty with bloods and other disgusting fluids. If I could give them 0 stars i would.
Stayed 4 nights in Aug 2023

4/10 Poor

Jesse

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place listed on-site parking, not true, just one spot so you can check in then you have to go find street parking and it's difficult to find. Elevator is dirty & so was the room. Walls, bathroom & door. No toilet paper in the room. A little plastic square supposed to be a ice bucket and it was cracked so was the replacement. One microwave, one ice machine for everyone in the building. No iron or mini fridge.
Stayed 2 nights in Aug 2023

2/10 Terrible

mayple

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk person was very disrespectful/rude. This is my fourth hotel this stay and this is by far the worst I have experienced. The front desk person asked me to sign a document that stated all the rules I was required to adhere to, including not having a guest, and in addition, to agree that the room is ok. When I told him I was not prepared to sign that the room is ok prior to actually checking the room. He got really irate. I am happy to say If this hotel is the only one around even if it is free I will not be going back there.
Stayed 1 night in Aug 2023

4/10 Poor

Dianne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice looking hotel, however they do not have complementary disposable cups in the rooms but they do have an ice bucket! The blankets are lightweight and the beds are not comfortable.
Stayed 1 night in Aug 2023

2/10 Terrible

Russell

Stayed 3 nights in Aug 2023

8/10 Good

Vanessa

Stayed 1 night in Aug 2023

10/10 Excellent

IGNACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2023

2/10 Terrible

Giovanna

Disliked: Cleanliness, staff & service, property conditions & facilities
The sheets and the covers of the pillows dirty, and without ironing, the blanket dirty and had hair, apparently they did not change the sheets, and when I asked for clean sheets they told me that you had to wait 2 hours, in the bathroom there was no soap and dirty and wrinkled towels. The front desk manager have a bad attitude i felt threatened i thought my life was in danger
Stayed 2 nights in Aug 2023

8/10 Good

Shawn D

Liked: Cleanliness, staff & service, amenities
It’s pretty good for the price
Stayed 1 night in Aug 2023

6/10 Okay

Ana Maria

Stayed 2 nights in Aug 2023

10/10 Excellent

Ashley

Liked: Cleanliness

10/10 Excellent

Zvi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Jordan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Coraliz

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
My towels are all dirty with stains
Stayed 1 night in Jul 2023

4/10 Poor

Milagros

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Absolutely anything
Stayed 2 nights in Jul 2023

8/10 Good

whitney

Travelled with partner
Liked: Cleanliness, staff & service
I like that it was really near to stores etc
Stayed 3 nights in Jul 2023

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Could be better.
It a little more improvement. Very clean. It needs to have private parking. Really bad to look for parking. Also they should put a fridge and coffee maker.
Stayed 1 night in Jul 2023

10/10 Excellent

Iris

Stayed 1 night in Jul 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wasn’t good sheets was dirty staff gave us new sheets but as I changed the sheets the mattress cover was dirty to so decided to take off the mattress cover just to see dried up blood on the lining covering the mattress…room was very small no refrigerator in room the AC felt more like a fan just a horrible experience
Stayed 1 night in Jul 2023

8/10 Good

Kevin

Stayed 1 night in Jul 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Nastasia

Stayed 2 nights in Jul 2023

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Angel

Liked: Staff & service, property conditions & facilities
I would like a refrigerator in the room that it
Stayed 1 night in Jul 2023

10/10 Excellent

Melvin

Liked: Staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
No bridge.the shower water doesn’t run properly.😬😬😬😬
Stayed 2 nights in Jul 2023

8/10 Good

Sawadogo Guillaume

Liked: Cleanliness
Stayed 3 nights in Jun 2023

8/10 Good

Elvin

Stayed 1 night in Jun 2023

2/10 Terrible

Owen

Stayed 2 nights in Jun 2023

4/10 Poor

Libertad, Cidra

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
The bed covers and towels looked dirty
Stayed 4 nights in Jun 2023

10/10 Excellent

Anar

Stayed 1 night in May 2023

4/10 Poor

Pansy

Travelled with partner
First of all it's a none smooki g facility and all u could smell is people smoking. In the room it would be nice to have a microwave a small refrigerator and a coffees maker justa suggestion.
Stayed 2 nights in Jun 2023

4/10 Poor

RICH

Its a new property. Clean but property has accommodations for parking. Didn’t feel safe parking on the street.
Stayed 1 night in Jun 2023

2/10 Terrible

nathaniel

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was no microwaves or mini fridge there space wasn’t good enough 4 people.
Stayed 4 nights in May 2023