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Reviews of The Landing at Laguardia

3 out of 5
The Landing at Laguardia
9400 Ditmars Boulevard, East Elmhurst, NY

Reviews

6.6
Rating 10 - Excellent. 136 out of 944 reviews" "
Rating 8 - Good. 314 out of 944 reviews" "
Rating 6 - Okay. 259 out of 944 reviews" "
Rating 4 - Poor. 150 out of 944 reviews" "
Rating 2 - Terrible. 85 out of 944 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

da cahill, c

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel does not exist you nitwits, and we told
You totally cocked up our trip and put us in another hotel's storage room. Jerks!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel
We were there over night. It was very nice. I would recommend it too anyone that wanted to stay near the airport. Very convenient

4/10 Poor

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel doesn't Work
I arrived to the hotel to check-in and the Hotel was closed. Not operating. I was not notified of this. Worst Service & communication.

2/10 Terrible

Danielle, Santa Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience at the landing
The shuttle to pick us up was an hour in a half late and whenever we would call to see where they were the guy we spoke with was unbelievably rude. Once we finally got picked up it took another 45 minutes to get back to the hotel because we had to pick up 3 more guests which we were not aware of having to do. I could not believe how bad the customer service was with the shuttle service. Once we got to the hotel there was one person working at the desk and it took another 30 minutes to get checked in and the guy at the desk was not very nice as well. The rooms were disgusting and I did not enjoy my stay. We would never plan to stay there again.

4/10 Poor

Juan, Norfolk, VA

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't do it!
Hotel is overprice, room was really hot and wall A/C unit took forever to cool it down. There was not towels in the bathroom and I had to go down to check in desk get them. The elevator's door closest extremely quicker than other elevators I have seen. If possible, I would like a refund.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Disappointed , New York

Disliked: Property conditions & facilities, room comfort
They only have 1 Toaster Oven
The hotel offers free shuttle service from La Guardia to the hotel. This is the only plus. Continental breakfast was headache as they only have one toaster oven and you have to wait in one long line to use it. The beds in the room are placed in such a way that when you open the door ut doesn't open all the way. The bed blocks it.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Told us it was going to be renovated - it needs it
Couldn't find my reservation and had to wait for them to verify it. Floor carpets appeared dirty. Cook was too preoccupied with visiting with another man to take care of our order and then forgot that we had paid him already.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next time I'll have my own plan B.
Well, since we pretty much had no choice due to flight cancellations..I give them a "high 5" and a thank you for the prompt shuttle from and to the airport. The price per night was rediculousley overpriced due to neighborhood and the all over old as dirt decor (carpet, wall paper, elevator, rooms in general. Sorry to say but it appeared to be a pay by the hour hotel. Wish I could post pics of the hallway and room. I swear I saw two twins at the end of the hall and a small boy riding a tricycle saying redrum redrum. Our room had a big hole in the closet door that appeared to be made with an ax- no kidding..I expected at any moment someone would bust open the door and say "here's Johnny"! I will give 5 stars to the guy that fixed us something to eat though in their so called restaurant; we were tired, stressed and hungry from our cancelled flights; it was a pretty good meal. The man and woman at tge service desk were also very nice...don't want to take this review out on them, it's notvtgeir fault tge place shoukd get negative stars.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quick access to the airport.
Had an issue with my prepaid reservation but their front desk, evening shift, was able to accommodate immediately.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to LGA and Manhattan. M60 has a stop in front of the hotel.

2/10 Terrible

Michael, Oakwood, GA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it!! Just Don't do it!!!
So, I travel a lot, usually 10-12 days per month during my busy season, and I stay at a lot of airport transit hotels. I know they're heavily trafficked, and can be a bit run down because of it. The Landing, however, easily made my top ten list of the most dreadful hotels I've ever stayed at. Here's a quick rundown: 1) Sheets were not changed before my stay. I know that because of the gig hairball I found in my bed. 2) My room, don't ask me why, smelled very strongly of urine. 3) Bar was closed, but a bunch of locals sat around the bar drinking and blasting tunes on high (my room happened to be right next to the bar 4) Took me 40 minutes to check in, because the 3 people checking in in front of me had their reservations lost by the hotel. 5) No Hot water. A cold shower at a hotel is not a good thing. Oh, and the room was $145.00 a night. I've stayed at cleaner Travellodges for $40 a night. So, like my title says- don't do it. Just don't do it. Some businesses just don't get it. This is one of them.

4/10 Poor

Dora, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities
never again
room were very musty smelling. Towels were very poor condition! Free breakfast same each day

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
if your looking for space away from it all this is perfect

6/10 Okay

Raj Kumar, tx

Disliked: Property conditions & facilities
good
AC had problem. Rest was good enough to continue my stay next time.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
theives
this people charge me 3 time for one night that I spent there.

6/10 Okay

Steve, Calgary, AB Canada

Liked: Staff & service
Disliked: Property conditions & facilities
Close to Airport, but.....
I can see there's going to be a lot of renos in the future due to age of facility. Location great being next to airport and an express bus through the airport to Subway line at Astoria, or staying on till you hit the Harlem area and another subway stop. Noise from airport not a factor. Staff were very accommodating and friendly. Cost effective but prepare for an hour travel to get to the heart of Manhattan.

6/10 Okay

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Thao, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise
Really enjoy it. Room is bigger than I thought.

2/10 Terrible

Lou, NewYork, NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
bad hotel infested with roaches
Room was dirty roaches in the bathroom roaches in the bedrooms. frigerator wasn't working I had to fix the air conditioner for it to work..............horrible will never stay there again....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marvin, Kingman, AZ

Liked: Cleanliness, staff & service
Overnight.
Was just for overnight before catching connection to Italy. Rooms are small. Bar and restaurant were not open or out of most items. Under new ownership and look like they were upgrading the interior. Easy to catch public transportation into the city. Staff was very helpful and let us store our basis for several hours after we checked out.

2/10 Terrible

Dana, Arizona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL - spend a little extra!
This hotel was horrible. Didn't not feel secure outside of the premises, the check in staff was TERRIBLE! Took me 7 calls to get ahold of someone. Arranged for pick up at airport, they forgot me. No bar, 2 things on menu -both unhealthy (however the man attending the food was very polite and considerate). The hallways smelled like smoke although my room did not. I was in non-smoking area. Would never stay there again and NEVER recommend it.

6/10 Okay

Olaf, Moscow

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Closest to LGA at reasonable price
This is the ideal hotel when you need to be within 5 minutes of LGA. There is a shuttle to the airport on the hour and half hour 24/7. The room was OK, but what is urgently needed is a thourough wet cleaning (or replacement) of all carpets throughout the hotel. They are smelly and full of stains.

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Robert, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and saw that I was handicap and gave me a room for handicap people.

6/10 Okay

Richard

Liked: Staff & service

10/10 Excellent

Steven, Dayton Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
The staff was extremely friendly and helpful.

6/10 Okay

Patricia, New York

Overall it was ok
the origins room had the wrong tv remote. I asked the lady cleaning the rooms about it. Eventually I just went to the front desk. Someone did come to the room and said it wasn't the right remote. So they changed my room. There were children playing on the slope in the hallway unsupervised for at least a half hour.

8/10 Good

lilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Good comfortable hotel close to busses and subways

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very close to LGA
The hotel is greatly located with free shuttle service to LGA

6/10 Okay

Ian, Irvine

Liked: Cleanliness
Closest to LGA
Hotel recently lost (or decided to relinquish) the Clarion franchise. Everything about the hotel is ordinary, from the food at breakfast to the smallish rooms. Noise can be a problem in some rooms. The price varies widely with demand so if you can get a good deal, stay here, but don't pay up.

4/10 Poor

M

Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

terry, bc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
laguardia lay over
Worked fine for an eight hour layover, shower, shuttle, 10 minutes to airport

2/10 Terrible

Jose D, Rhode Island

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST PLACE EVER
My bed had hair and stains in it the room smelled musty the bathroom was not clean I did not sleep under the covers WILL NEVER STAY HERE AGAIN

6/10 Okay

Audrey, South Florida

Really not bad for 1 or 2 nights
It was fine just for one night. The room was actually quite nice and spacious. They allowed me to check in early. It is in a residential neighborhood so there isn't much around. Astoria Blvd is about 3 blocks walking distance and there is a nice diner and several fast food restaurants along the blvd.There is a bus to the city and train station that is readily accesible just outside the hotel, as well as, a car rental company next door but the cars were oversold, so beware. They have a complimentary shuttle that takes you to and from the airport. You do have to pay for parking. I think it was $10 per night for guests.

6/10 Okay

Jo, Lubbock

Liked: Staff & service
Disliked: Property conditions & facilities
Waiting for improvements!
The staff at The Landing was wonderful. Everyone was helpful and friendly. The hotel has recently been purchased and is in the process of some much needed renovations. It is currently old and worn out but the new owners are working diligently to make improvements.

8/10 Good

Saloni, Lafayette, La

Liked: Staff & service
Decent place but very convinient
The hotel is very close to the airport and they have shuttles every 10-15 minutes which is extremely convenient.

6/10 Okay

Craig, Venice, FL

Liked: Cleanliness, staff & service
Noisy hotel.
Closest hotel to Laguardia. Very loud music being played by greasy spoon cafe adjacent to front desk. Room was just okay. You can hear people walking and talking all night from inside the room.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
AKA Clarion would have been helpful to know
The Landing could not be found on gps. I drove to the block and had a difficult time finding the entrance because the only sign that lights up reads "Clarion", so I thought that was a different hotel, but no, it is actually the same one. It would be fine for $60-80 per night, but not $110 + about $20 in taxes.

2/10 Terrible

Susan, Regina, SK

Disliked: Property conditions & facilities
Land at another hotel
The room was literally 8ft wide. just enough room for a double bed to fit. The hallway cascades down with dirty, smokey rugs. There were people hanging out in the front lobby that looked like they didn't belong in the hotel.

8/10 Good

emeterio, San Bernardino

Liked: Cleanliness, staff & service, room comfort
great for the price
Close to the airport

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Michael, Brecksville

Liked: Staff & service, room comfort
Noise from LGA can be very loud
First night way to noisy, very uncomfortable Second night staff moved me to much quieter room. Therefore, mixed review

10/10 Excellent

Herlinda, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient from the airport, not from the city.
Really spent most of my time in the city so getting to and from my room was time consuming and expensive. But the hotel was clean, service was great, enjoyed the breakfast.

6/10 Okay

J, chicago, IL

Convenient location
Good coffee and toast -- would have liked some oatmeal etc

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Abdul, Champaign,Illinois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay close to Airport
Pretty good place to stay. It was super close to the airport, ~5 mins walk. So, you don't need to wait for the shuttle even. Room was pretty clean and staff were helpful. Breakfast was good as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for La Guardia airport .
Excellent, everything was convenient, cleaned and nice bed.