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Reviews of The Ned NoMad

5 out of 5
The Ned NoMad
1170 Broadway, New York, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 23 reviews" "
Rating 8 - Good. 2 out of 23 reviews" "
Rating 6 - Okay. 7 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gail

Stayed 1 night in Jan 2024

8/10 Good

David, columbus

Stayed 2 nights in Jan 2024

10/10 Excellent

Shardul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ned NoMad exceeded our expectations—a mindful haven in the heart of Manhattan. They graciously accommodated an early check-in and securely stored our luggage. The lounge prices were reasonable, and the staff's exceptional service truly made our stay unforgettable.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is cool, classy, clean and the staff are super professional
Stayed 5 nights in Dec 2023
Response from Melissa A. on 6 Jan 2024
Sara, thank you for the kind words and your review. It means a lot. We hope to serve you again soon. Happy New Year!

10/10 Excellent

Patricia

Stayed 5 nights in Nov 2023
Response from Melissa A. on 6 Jan 2024
We are extremely grateful for your kind review. Thank you for allowing us to serve you, and we hope to have you return someday soon.

8/10 Good

saar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The club cans bar was closed for a private event.
Stayed 1 night in Oct 2023

6/10 Okay

Kathleen

Liked: Cleanliness
Disliked: Room comfort
Dark and Darker
The hotel is “British-club style” and was very dark purposely including my room and bathroom: too dark to know to check my eye shadow and eyeliner! Personally I didn’t care for the split bathroom: WC on one side of the room, shower on the other. Service was spotty: breakfast coffee delivered very late and only after several phone calls, a package a friend left took forever to the desk to find. But the desk people were helpful in the main and everyone was polite and the hotel and room were elegant (if ill-lit).
Stayed 3 nights in Oct 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

stacy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ned was very comfortable and homey. the staff was great. I enjoyed my stay very much,
Stayed 1 night in Jul 2023
Response from Melissa A. on 10 Aug 2023
Stacy, Thank you so much for taking time to provide your feedback and of course for the kind words. We hope to have you back again. Have a great rest of your Summer!

10/10 Excellent

Young Eun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind and helpful staff. They gave us a room upgrade and flexibility on check out time.
Stayed 2 nights in Jul 2023
Response from Melissa A. on 18 Jul 2023
Young Eun, this brings us great satisfaction. We are happy to know you had a 5 star stay and we hope to host you again soon.

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Rooms are old and need an update
Stayed 3 nights in Jul 2023
Response from Melissa A. on 11 Jul 2023
Hello Peter, Thank you for taking the time to provide feedback on the outdated conditions of our bedrooms. We are actively working on a plan to enhance the overall appearance of the bedrooms while maintaining it's charm. I hope you had a pleasant rest, and were able to enjoy our renovated club spaces!

10/10 Excellent

Pierluigi, Jupiter

Stayed 1 night in Jun 2023
Response from Melissa A. on 18 Jul 2023
Pierluigi, thank you kindly for your gracious review. We hope to serve you again soon.

6/10 Okay

Andris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Interior of the rooms is amazing - hasn't changed in years and that why I love it. Problem is that one of the restaurants that used to be there (good one on top of it) is turned into a club. If you are unlucky one on second floor you will hear and feel it. Hotel restaurants (food) is at the best mediocre for the price. Across the street is pizza place that is much better. Cocktails at Little Ned are good, but stay away from food, especially overpriced lobster roll that is like something you would get at the cheep diner. Room service is great.
Stayed 4 nights in May 2023
Response from Melissa A. on 7 Jun 2023
Andris, Thank you for taking the time to provide this feedback. We love how you appreciate the timeless charm of our building and interiors; however, we are sorry to hear that our food quality did not meet your expectations, and we apologize for any disruptions experienced with the live jazz in our atrium. We do hope to have you back to alter any negative perception of our property.

10/10 Excellent

Matthew

Stayed 3 nights in Apr 2023
Response from Melissa A. on 7 Jun 2023
Thank you for your review. We are truly appreciative and hope to welcome you back soon!

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, stylish hotel with fairly spacious rooms and added in-room extras in great location. Will stay again next time in NYC!
Stayed 4 nights in Apr 2023
Response from Melissa A. on 11 Apr 2023
One of the best compliments is knowing we'll have the opportunity to host you again! Thank you, Janette.

10/10 Excellent

Mich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Melissa Andrade on 22 Mar 2023
Thank you for staying with us! We appreciate the feedback and we hope you return!

6/10 Okay

Lee

Travelled with group
Liked: Cleanliness, staff & service
Old style decor; poor lighting; formerly great bar converted to "members only" club requiring $50 cover, so now no hotel bar.
Response from Melissa A. on 17 Jan 2023
Thank you for sharing your feedback, Lee.I apologize that your experience didn't exceed the standard you received under the former property & ownership. Reviews like yours are helpful to know where we can improve with communication pertaining to our membership club, and I suspect from your review that you hadn't the opportunity to visit our well received hotel bar, Little Ned or our restaurant bar at Cecconi's. We’d love to have you back for a better experience. Please email me @ guestservices.nomad@thened.com.

6/10 Okay

zahra

I did not see any thing special about the property. I think it’s old , uncomfortable, u can hear the water pipes , the noise in the street, the heater doesn’t work and all different sound in the room from the toilet .

10/10 Excellent

MC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful. Everyone was lovely. Very attentive.
Stayed 1 night in Oct 2022
Response from Melissa A. on 17 Jan 2023
MC, thank you so much for the review. We work very hard to ensure every guest is well looked after, and intend to always improve our services with each and every review even when receiving a 10/10. We hope to have you back again!

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Caroline B. on 17 Jan 2023
Thank you sincerely for the generous review. We hope to have you back!

2/10 Terrible

James

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I've stayed at the London Ned, and was a member of the Ned in London for many years - this is NYC version is not the same. It tries to position itself as a luxury hotel, but the flippant and arrogant way you're sometimes spoken to by staff and the general poor service just undoes it all. The two tier nature of this hotel, of treating hotel guests as second class citizens is clear from the off. You feel like an inconvenience to them, just getting in the way. A sad imitation of a great London establishment, won't be returning.
Stayed 2 nights in Sep 2022
Response from Caroline Beaux/ Guest Services on 9 Sept 2022
Good evening James.Thank you for your feedback. We certainly never want anyone to leave The Ned NoMad with anything other than fond memories and I apologize for falling short on this. Our Guest Relations team has reached out to you directly to discuss your experience. Thank you.

6/10 Okay

Miguel Angel

Disliked: Room comfort
Mala suerte con el Hotel
En el check in NOS fue mal, la recepcionista de la noche Mal... el cuarto demasiado pequeño e incómodo, el baño muy incómodo, en lo que se refiere a los servicios en general del hotel, muy malos, no había casi servicio y muy limitada la oferta del room services
Stayed 6 nights in Dec 2023

6/10 Okay

kazuya

Business traveller
Liked: Cleanliness, property conditions & facilities
良い経験でした。
Stayed 1 night in Sep 2023