Dear Marie, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management

Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance.

Dear JOSE, Thank you for sharing your experience with us at Extended Stay America! We are delighted to hear that you had a positive first stay with us. Eslyn and our shuttle driver are valuable members of our team, and they are dedicated to providing excellent service. Your kind words motivate us to maintain high standards of hospitality. We look forward to welcoming you back for another enjoyable visit.!Sincerely,Hotel Management

Dear erin, Thank you for your feedback and for choosing our hotel for your overnight stay before your flight. We apologize for any noise disturbances caused by the nearby airport and the presence of other guests. We strive to maintain a comfortable environment for all our guests. Your comments are valuable, and we will use them to address these issues and make improvements. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future. Sincerely,Hotel Management

Thank you for the kind review. We are delighted that you had a great stay with us and that our prime location enhanced your experience. Thank you for choosing Extended Stay America, and we look forward to having you stay with us again.

Dear Cynthia, Thank you for bringing these concerns to our attention. We sincerely apologize for the cleanliness issues you encountered during your stay. This does not reflect our usual standards of service. We are actively addressing these issues with our housekeeping and maintenance teams to ensure a more pleasant experience for all our guests. We value your feedback and regret that we did not meet your expectations. We value your feedback and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management

Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance.

Thank you for the kind review. We are delighted that you had a great stay with us and that our prime location enhanced your experience. Thank you for choosing Extended Stay America, and we look forward to having you stay with us again.

Dear Coleen, Thank you for the kind review. We are delighted that you had a great stay with us and that our prime location enhanced your experience. Thank you for choosing Extended Stay America, and we look forward to having you stay with us again.Sincerely,Hotel Management

Thank you for the kind review. We are delighted that you had a great stay with us and that our prime location enhanced your experience. Thank you for choosing Extended Stay America, and we look forward to having you stay with us again.

Sharen, thank you for your feedback.

We regret the experience you had to suffer on this visit. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. While we address the concerns so they are attended carefully in the future, please allow us another occasion to host and give you the flawless stay you deserve!

Dear Heather, Thank you for your feedback and for choosing to stay with Extended Stay America. We're delighted to hear that your check-in experience was smooth and efficient. Guest satisfaction is our top priority, and we strive to provide hassle-free service from start to finish. We look forward to welcoming you back for another enjoyable visit soon!Sincerely,Hotel Management

Thank you for the kind review. We are delighted that you had a great stay with us and that our prime location enhanced your experience. Thank you for choosing Extended Stay America, and we look forward to having you stay with us again.

Thank you for your positive feedback.

Dear Osvaldo, Thank you for your feedback at Extended Stay America. Ensuring a pleasant environment for our guests is important to us, and we apologize for any inconvenience you experienced. We will address this issue promptly with our housekeeping team to ensure proper cleaning procedures are followed and any underlying issues are resolved. Your satisfaction is our priority, and we appreciate your input as we strive to improve our services. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the futureSincerely,Hotel Management

Dear Muriel, Thank you for your feedback. We apologize for any cleanliness concerns you encountered during your stay. Ensuring a clean and comfortable environment for our guests is our priority, and we take your comments seriously. We will address this issue with our housekeeping team to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a more satisfactory experience in the future. Sincerely,Hotel Management

Thank you for your positive feedback. We hope that you give us another chance in the future.

Dear Christie, Thank you for sharing your feedback with us at Extended Stay America. We're glad to hear that our staff provided kind and helpful service during your stay. However, we apologize for any cleanliness issues you encountered in your room. Please rest assured that we take cleanliness seriously and will address this matter with our housekeeping team to ensure improvements are made. Your satisfaction is important to us, and we appreciate your valuable input. We hope to have the opportunity to provide you with a cleaner and more comfortable stay in the future.Sincerely,Hotel Management

Dear Joseph, Thank you for choosing us. We regret the experience you had to suffer on this visit. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. While we address the concerns so they are attended carefully in the future, please allow us another occasion to host and give you the flawless stay you deserve! Sincerely,Hotel Management

Dear Shanika, Thank you for the feedbackof your stay at Extended Stay America. We apologize for the oversight regarding the absence of cups in your room. Your comfort and convenience are important to us, and we regret any inconvenience caused. We appreciate your understanding and are pleased to hear that overall, your stay was satisfactory. Immediate steps are being taken to ensure that all necessary amenities are consistently provided for our guests. Thank you for bringing this to our attention, and we hope to welcome you back for a more seamless experience.Sincerely,Hotel Management

Thank you for your positve feedback.

Dear Tatiana, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We enjoyed hosting you at Extended Stay America; we hope to see you again soon. Sincerely,Hotel Management

Thank you for your positive feedback.

Thank you for your positive feedback.

Thank you for your positive feedback.

Inga, Sorry to see that you did not enjoy your stay. We hope that you give us another chance the next time you are in town.

Dear Alexis,Thank you for your gracious review of Extended Stay America. We are glad that your stay was pleasant and your overall experience was positive, and we hope to welcome you back in the near future!Sincerely,Hotel Management

Thank you for the kind review. We are delighted that you had a great stay with us and that our prime location enhanced your experience. Thank you for choosing Extended Stay America, and we look forward to having you stay with us again.

Dear Dinean, Thank you for choosing Extended Stay America. We appreciate your positive comments about our convenient location and the friendly staff. However, we apologize for the inconvenience regarding the room odor and the parking situation. Your feedback is valuable, and we'll address these issues internally. Despite these challenges, we're glad you had an overall enjoyable stay. We look forward to the opportunity to welcome you back and provide an improved experience.Sincerely,Hotel Management

Dear Christopher, We appreciate you taking the time to write a review about your time with us. Our priority is always to deliver and serve our guests with comfortable accommodations. However, we regret that the cleanliness and condition of the room were not up to our expectations, and we will share these notes with the respective team for further improvement. Also, advise them to double-check the rooms before delivery so these issues do not occur. Please return; we hope to serve you again with a better experience! Sincerely,Hotel Management

Thank you for being our guest. We hope to be your first choice every time you visit the city.

Dear Patrick, Thank you for reviewing our hotel. It is nice you had a pleasant stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the issues you encountered. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our front desk is always to help you. Considering our positive highlights, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management

Dear Crisostomo, We're sorry to hear that your recent stay did not meet your expectations. Your feedback is important to us, and we would appreciate any additional details you could provide regarding your experience. Our team is committed to ensuring all guests have a comfortable and enjoyable stay, and we apologize if we fell short in your case. Thank you for sharing your feedback, and we hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Hotel Management

Sorry to see that you did not enjoy your stay. I hope that you give us another chance in the future.

Dear Kendra, We are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city.Sincerely,Hotel Management

Thank you for being our guest. We hope to be your first choice every time you visit the city.

Dear Yasmin, We apologize for any inconvenience you experienced with our amenities and service. Your feedback is valuable, and we're committed to addressing these issues promptly. Please know that we're working to improve our responsiveness to guest inquiries. Your comfort is important to us, and we appreciate your patience. We hope to serve you better during your next visit.Sincerely,Hotel Management

Thank you for your positive feedback.

Dear Yasmin, Thank you for the wonderful review of Extended Stay America. We are thrilled to read that you had an overall positive experience. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you again; we look forward to hosting you on your next visit.Sincerely,Hotel Management

Sorry to see that you did not enjoy your stay.

Thank you for choosing Extended Stay America, and we look forward to having you stay with us again.

Dear John, Thank you for reviewing your recent stay. We are sorry to hear that we did not live up to your expectations during your visit. Our goal is to provide our guests with clean and well-maintained rooms, and we understand that we failed to deliver on that promise in this instance. Since we are an extended stay property, we provide one full-service housekeeping every two weeks. Fresh towels and linens are available at the front desk as often as needed. We will share your comments with our staff to ensure we communicate our services and amenities during guests' arrivals. Your feedback is valuable to us in identifying areas for improvement, and we are grateful for your patience and understanding.Sincerely,Hotel Management

Dear Raul, We sincerely apologize for the inconvenience during your stay. Your feedback profoundly concerns us, and we assure you that we take it seriously. We will address your issues with our team to improve our services. Our commitment is to provide a clean and comfortable environment for our guests. We appreciate your patience and understanding. If you would be open to providing more details about your experience, we welcome the opportunity to make things right. Thank you for bringing this to our attention.Sincerely,Hotel Management

Dear Darlin, Thank you for choosing Extended Stay America for your recent stay. We are delighted you were impressed with our exceptional hospitality and accommodations. Our top priority is providing a memorable experience for our guests, and your positive review is truly appreciated. We look forward to welcoming you back on your next visit to the area.Sincerely,Hotel Management

We're sorry to hear that your recent stay did not meet your expectations. Your feedback is important to us, and we would appreciate any additional details you could provide regarding your experience. Our team is committed to ensuring all guests have a comfortable and enjoyable stay, and we apologize if we fell short in your case. Thank you for sharing your feedback, and we hope to have the opportunity to welcome you back for a better experience in the future

Dear Janielle, Thank you for your review. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management

Dear Youssef, Thank you for your review. We regret any disappointment you had with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again. Sincerely,Hotel Management