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Reviews of Holiday Inn Express Newark Airport Elizabeth, an IHG Hotel

2.5 out of 5
Holiday Inn Express Newark Airport Elizabeth, an IHG Hotel
1128 Spring Street, Elizabeth, NJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 710 out of 1210 reviews" "
Rating 8 - Good. 313 out of 1210 reviews" "
Rating 6 - Okay. 94 out of 1210 reviews" "
Rating 4 - Poor. 51 out of 1210 reviews" "
Rating 2 - Terrible. 42 out of 1210 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, super helpful and shuttle was puntual
Stayed 3 nights in Apr 2024

6/10 Okay

Tammy

Liked: Cleanliness, staff & service
Room was ok. Refrigerator wasn’t working properly so we lost our food we had in it. They did replace the refrigerator quickly but not the lost food. The free breakfast was convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A million cars parked in the neighborhood, several hotels, and only one restaurant.
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, shuttle driver was very nice.
Stayed 1 night in Apr 2024

8/10 Good

Reinhart

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location for that Early morning flight
Stayed 1 night in Apr 2024

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The fact that there was a hotel next door that served food was Key.
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Lives up to its advertised claims.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth Terrence

Liked: Staff & service, amenities, property conditions & facilities
Lack of close parking after hours, but understandable. Your next to the airport.
Stayed 4 nights in Apr 2024

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Nicole was great at check in. Made sure I had a room with a very late arrival. Great job!
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great atay
Stayed 1 night in Apr 2024
Response from Cayle on 21 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place
Stayed 1 night in Apr 2024
Response from Cayle on 21 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Laura, Rosendale Ny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and the room was clean and comfortable. They had a option to order food whenever you want and a very nice breakfast in the morning.
Stayed 1 night in Apr 2024
Response from Cayle on 21 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean, close to airport.
Stayed 1 night in Apr 2024
Response from Cayle on 21 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to EWR
Stayed 1 night in Apr 2024
Response from Cayle on 18 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Karly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Newark airport. Staff was nice. Room was clean and comfy. Only complaint is that there isn’t an outlet or charging port on one side of the bed.
Stayed 1 night in Apr 2024
Response from Cayle on 18 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Ludrose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in process was easy. They have a very decent breakfast.
Stayed 1 night in Apr 2024
Response from Cayle on 18 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024
Response from GM on 15 Apr 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us.Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like these hotel, it’s the 2nd or 3rd time we had stay😊
Stayed 1 night in Apr 2024
Response from GM on 15 Apr 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us.Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

8/10 Good

Ravid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cayle on 18 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Sondra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient stay near Newark Airport. I would stay there again. The staff are polite and professional and the hotel is affordable.
Stayed 1 night in Apr 2024
Response from GM on 15 Apr 2024
On behalf of the Holiday Inn Express Elizabeth Team, we would like to thank you for the awesome review. We are glad that you have enjoyed your stay with us and we appreciate you for choosing us for your accommodation needs.

8/10 Good

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, but some employees doesn’t smile, but definitely will going back.
Stayed 5 nights in Apr 2024
Response from Cayle on 21 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicole at check in was amazing and helpful!
Stayed 1 night in Apr 2024
Response from GM on 15 Apr 2024
On behalf of the Holiday Inn Express Elizabeth Team, we would like to thank you for the awesome review. We are glad that you have enjoyed your stay with us and we appreciate you for choosing us for your accommodation needs.

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not luxurious, but my room was clean, the towels and linens were clean, the beds and pillows were comfortable, there was an easy shuttle to the airport, and the staff was friendly. I highly recommend this hotel, and I will definitely stay here on my next visit to Princeton University.
Stayed 3 nights in Apr 2024
Response from GM on 15 Apr 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us.Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and in excellent condition.
Stayed 1 night in Apr 2024
Response from Cayle on 9 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Karisma

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very professional & polite. I really appreciated the convenience of the airport shuttle services! It arrived every 30 minutes on the hour and was a smooth pick up & drop off.
Stayed 1 night in Apr 2024
Response from Cayle on 9 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Joey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the clean, comfortable room with reliable shuttle to the airport.
Stayed 1 night in Apr 2024
Response from Cayle on 7 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Stephanie, New Hope

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fits the bill for what we needed - a place to lay our head and park for an early flight out of Newark. Clean,, comfortable and convenient. Safe and reliable parking and reasonably priced. Recommend.
Stayed 1 night in Mar 2024
Response from Cayle on 7 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Joseph, Oconomowoc

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy area
Stayed 1 night in Apr 2024
Response from Cayle on 7 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Shuji

Very close the airport.
Stayed 1 night in Mar 2024
Response from Cayle on 7 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

6/10 Okay

Kurt

Travelled with partner
Liked: Cleanliness, staff & service
Frühstück in Plastikbecher und Plastikteller nicht sehr ansprechend
Stayed 1 night in Mar 2024
Response from Operations Manager on 3 Apr 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. However, we are sorry we fell below your expectation regarding your recent stay with us which was unacceptable.

8/10 Good

Elaine

Stayed 1 night in Mar 2024
Response from Cayle on 18 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Raimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hankala kulkea kentältä
Stayed 2 nights in Mar 2024
Response from Cayle on 29 Mar 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Raymond, Paupack

Reasonable price and shuttle to airport. Restaurant in nearby Hilton good.
Stayed 1 night in Mar 2024
Response from Cayle on 29 Mar 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle was convenient. Breakfast wasn't fantastic. Other than that it's just like every other hotel
Stayed 1 night in Mar 2024
Response from Cayle on 21 Mar 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great I traveled with a family of 4 and very close to the EWR airport. The rooms were small but they were clean and quiet. The shuttle drivers were very helpful and so were the cleaning crew. Breakfast was good, overall we had a great stay.
Stayed 2 nights in Mar 2024
Response from Cayle on 18 Mar 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon

10/10 Excellent

Normashel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room
Stayed 1 night in Mar 2024
Response from Cayle on 18 Mar 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon

8/10 Good

Jagdeep

Stayed 1 night in Mar 2024
Response from Cayle on 7 Apr 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did a,one night stay after a flight. Everything was satisfactory and we would recommend.
Stayed 1 night in Mar 2024
Response from Cayle on 18 Mar 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Mar 2024
Response from Cayle on 18 Mar 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon

10/10 Excellent

Tiffany

Stayed 1 night in Mar 2024
Response from Cayle on 18 Mar 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon

6/10 Okay

Wavefront

Stayed 1 night in Feb 2024
Response from Cayle on 29 Mar 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We apologize for any inconvenience you faced during your stay. We hope to welcome you again soon

10/10 Excellent

david, Encinitas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2024
Response from Cayle on 18 Mar 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean. Staff was great at check in. For being so close to airport I was surprised how quiet rooms were. We stayed here prior to taking a cruise from Cape Liberty and I would definitely recommend.
Stayed 1 night in Mar 2024
Response from Operations Manager on 4 Mar 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

10/10 Excellent

GERALDINE

Stayed 2 nights in Feb 2024
Response from Cayle on 21 Mar 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Operations Manager on 4 Mar 2024
Thank you for your stay with us. We hope to welcome you again soon.

10/10 Excellent

Nancy, Huntingdon Valley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is extremely helpful. Love the coffee station!
Stayed 1 night in Feb 2024
Response from Operations Manager on 4 Mar 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. We are glad that you have enjoyed your stay with us. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.

10/10 Excellent

Murat

Stayed 1 night in Feb 2024
Response from Cayle on 21 Mar 2024
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.

6/10 Okay

Casey

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Operations Manager on 23 Feb 2024
Thank you for your stay with us. We hope to welcome you again soon.

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and housekeeping was great. We love staying here .
Stayed 2 nights in Feb 2024
Response from Operations Manager on 23 Feb 2024
Thank you for your stay with us. We hope to welcome you again soon.

8/10 Good

Michelle M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in person, he wasn’t very friendly. He was grumpy. Surprising for front desk staff and it caught me off guard.
Stayed 1 night in Feb 2024
Response from Operations Manager on 23 Feb 2024
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. However, we are sorry we fell below your expectation regarding your recent stay with us which was unacceptable.