Ngeruka Hotels

"If you are accustomed to Western comforts, DO NOT BOOK THIS PROPERTY! The property did not have air conditioning and the power kept going out and the power controlled the water as well. The management demanded a resort fee when it was just a basic apartment without additional amenities. I stayed in the room for 3 hours but had to leave because it was too hot and I couldn’t use the fan or take a shower. They refused to refund my $60 “resort fee” they asked me to pay in cash and I didn’t get a refund of my purchase price through Travelocity. I booked another hotel room which cost me time and another taxi fee to get to that location. The price is cheap for a reason! "

"The staff are very friendly and the apartment is located in a quiet neighborhood."

"Great reception "

"The place is nice and clean. Very friendly people. Nothing to complain about.."

"Regularly stay here, it’s great distance from the center of kigali, easy to get to, comfortable"

"I liked the quietness Service is very slow. 1 hour waiting time for chicken brochettes and fries"

"Perfect location and excellent customer service. I felt safe and comfortable the entire time. Everything I needed was provided. "

"Friendly staff, great food and a terrific view."

"Cleaning stuffs need to do good job."