Hai Hau Hotel Guide - Nha Tho Do - Nam Dinh hotels in Hai Hau, Vietnam.

"Extremely friendly and helpful staff! Our room was very clean and nice. "

"Room was clean but staff were not very enthusiastic and tired after Tet celebration. GOOD value for money"

"Great location, most comfy beds and pillows! This room met our expectations. "

"I have mixed feelings about this place. I really want to like them - the lush green surroundings and their rooms are pretty! The staff was very pleasant though some may need a bit more experience. They opened the breakfast at 6:30am for us, even though start time was 7am. The ladies at the spa were amazing! The tamarind fish at dinner was surprisingly delicious, everyone loved it! Where they fell a bit short for me was their breakfast buffet - it lacked options and felt like food was prepared the night before (all the stuff that should be warm was stone cold), not a croissant to be seen. And I am not a huge breakfast person but when I asked for a Togo cup for my coffee (it was 7:30am and all I want is coffee for breakfast and we were pushing off for a tour) I was told its 55K VND. If you want a glass of wine, better bring your own - they only stock bottles and only the pricier bottles (the cheapest one on offer was 670k VND). Oh and they only give one room key and reception closes by 11pm. It was an adventure trying to get my mom back into her room at 11:15pm after we got done with our massages, my dad was fast asleep and reception was closed. The ladies at the spa had to help us out! TLDR the place is nice, the staff is wonderful. However there are certain management controlled things that make me feel like we are being taken/nickled and dimed. "

"Room was fine but we asked to book another night when we arrived which was apparently fine but the room wasn't booked so we had to take a more expensive room the next day. There was a staff party in the floor right below us on our 1st night which is ofcourse fine but we had had a full day and we were not notified of this and it would have been nice if they had just put us up a floor or two so it wasnt so loud."

"The room was fine the bathroom was very small. The staff were friendly. The breakfast should have been better. The thing that I liked the least though was that there was no elevator I do not recall reading that on the website or I likely would not have booked there. I have mobility issues and we had to walk up 34 steep stairs to get to our room every time we wanted to go out and back in you could also not arrive at the front of the hotel in a car so we had to park on the main road and bring our luggage in. We did have help bringing the luggage from the car to the hotel. It should be stated on the website no lift if it is there I missed it."

"Clean Tom, vert good staff, idéal for location "

"Very "

"Nice clean room good friendly helpful staff Jemi the hotel manageress went above and beyond to help out with a problem I had when booking ( not a problem with hotel I might add ) would definitely recommend "