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Reviews of Rodeway Inn Fallsview

2.5 out of 5
Rodeway Inn Fallsview
6663 Stanley Ave, Niagara Falls, ON

Reviews

7.8

Good

Rating 10 - Excellent. 309 out of 1006 reviews" "
Rating 8 - Good. 394 out of 1006 reviews" "
Rating 6 - Okay. 169 out of 1006 reviews" "
Rating 4 - Poor. 69 out of 1006 reviews" "
Rating 2 - Terrible. 65 out of 1006 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service
Rodeway is in a great location, easy to walk to the falls, casino and dining.......we did book a 2 night stay, and there was no visit to the room by housekeeping, which is ok, except that we needed our coffee supplies replenished for the 2nd morning. Overall we were happy with the accomodations, clean and nice and big, a bit dated but great priice, so it all works out!
Stayed 2 nights in May 2024

4/10 Poor

Liane

Travelled with partner
Ants in the room. Rude staff.
Stayed 2 nights in May 2024

8/10 Good

Conrad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in walking distance of Niagara Falls. Wish they had some kind of breakfast like the used to have.
Stayed 2 nights in May 2024

8/10 Good

David

Liked: Staff & service
Basic hotel reflected in the price and location. Fittings in the room old and tired, taps difficult to fully turn off.
Stayed 1 night in May 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service
It's a clean and charmingly dated hotel, priced right for a one-night, just need a bed to sleep, place.
Stayed 1 night in May 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful, the rooms were clean and bright, beds were comfortable. No fridge in room. Ice maker and a microwave down the hall. Close to all attractions and restaurants. 5 minute walk to incline railway down to falls. Good value for a cheaper priced hotel. We will stay again.
Stayed 1 night in Apr 2024
Response from General manager on 2 May 2024
Thank you for the kind review! We hope to see you again soon

8/10 Good

Janet

Travelled with family
Liked: Staff & service, amenities
Needs to be cleaned better
Stayed 1 night in Apr 2024
Response from General manager on 2 May 2024
Thanks for your review

10/10 Excellent

Karandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stat
Stayed 3 nights in Apr 2024
Response from General manager on 2 May 2024
Thank you for the review we hope to see you again soon

10/10 Excellent

Dalton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and cheap alternative. If you are looking to do a lot in the city and then rest easy come night this is the place.
Stayed 2 nights in Apr 2024
Response from General manager on 2 May 2024
Thank you for the kind review. We hope to see you again soon

2/10 Terrible

Svitlana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Thanks for your feedback.

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General manager on 2 May 2024
Thank you for the kind review. Hope to see you again soon

4/10 Poor

Yessica Mireya

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No elevator, some bugs on the room, weird smell, expensive start quote and beverage machine won't grab dollars.
Stayed 3 nights in Apr 2024
Response from General manager on 2 May 2024
We will into the room that you were in. Thank you for being our attention. For the vending machine, we do not own it. But I’ll bring it up to star vending

4/10 Poor

Kathy, Sandy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was helpful, but be aware you are not able to control the temperature in your room. The temperature is controlled by the front desk and it was either too hot or too cold. The front desk had to run the heat as well as the A/C to make it comfortable.
Stayed 4 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Hello, I’m afraid that this is incorrect. All guest have control on how they like their room. The only thing we can do is shut off the a/c and heater off. We would have to leave front desk completely. My front desk agents is aware of this.

8/10 Good

Josee, Beaupre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance from the main attractions. Friendly staff.
Stayed 1 night in Apr 2024
Response from General manager on 2 May 2024
Thank you for the kind review. We hope to see you again soon.

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Front desk were friendly and helpful.
Stayed 2 nights in Apr 2024
Response from General manager on 2 May 2024
Thank you for your kind review. We hope to see you again

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the low price! Walk or bus everywhere very quickly. Loved the location.
Stayed 2 nights in Apr 2024
Response from General Manager on 14 Apr 2024
Hello Peter, It was great having you at the Rodeway Inn! We are so glad that you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were very helpful as my Expedia reservation did not go through. Colin was thorough and texted me that everything is taken care and let the day shift and manager be aware of the situation. When we arrived our room was ready. We asked for extra blankets, not a problem. Very polite and accomodating. Housekeeping girls were very friendly. If you are on a budget and dont mind fancy. The price and location is great. Great smiles all around. Thank you for making our stay pleasant.
Stayed 1 night in Apr 2024
Response from General manager on 2 May 2024
Thank you for the kind review. We hope to see you again soon.

6/10 Okay

Bertha

Travelled with family
Liked: Staff & service
I was very pleased that it was a shot walking distance to the falls but was not happy about having to pay for parking additionally from the fee of staying at Rodeway Inn.
Stayed 2 nights in Apr 2024
Response from General Manager on 13 Apr 2024
Hello Thank you for the review! Parking is advertised as 20 dollars plus tax on all parties. As well it’s in your confirmation email through Expedia. So this shouldn’t be no surprise. We hope to see you again next year (:

8/10 Good

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General manager on 2 May 2024
Thank you for your review. We hope to see you again soon.

6/10 Okay

HARRY

Travelled with group
Liked: Staff & service
Nothing specifically was overly "bad" pretty standard for a hotel. The staff was friendly and helpful upon arrival. Carpets were a bit rough - outlets need some serious updates.
Stayed 1 night in Apr 2024
Response from General manager on 12 Apr 2024
Hello Harry, Thanks so much the feedback. I can say we are doing some serious upgrades to the hotel. Hopefully you’ll come back again in the near future to check it out (:

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb rooms: really big! Nice and quiet. Excellent value for money, and super convenient for the falls.
Stayed 3 nights in Apr 2024
Response from General manager on 2 May 2024
Thank you for the kind review. We hope to see you again soon.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Crazy close to the falls for the cost. The staff were super friendly and helpful. We had a great time watching the solar eclipse there.
Stayed 3 nights in Apr 2024
Response from General manager on 2 May 2024
Thank you for the kind of you. We hope to see you again soon.

10/10 Excellent

shia

Stayed 2 nights in Apr 2024
Response from General manager on 2 May 2024
Thank you for the kind review! We hope to see you again soon

8/10 Good

Matthew

Liked: Cleanliness, staff & service
It was overall clean. The mattresses were horrible. The staff was nice
Stayed 2 nights in Apr 2024
Response from General manager on 2 May 2024
Thank you for the kind review. We hope to see you again soon

10/10 Excellent

laxman

Liked: Cleanliness, staff & service, property conditions & facilities
It is very clean inside and staffs at the reception are great.
Stayed 1 night in Apr 2024
Response from General manager on 2 May 2024
Thank you for the review. We hope to see you again soon.

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General manager on 2 May 2024
Thank you for the kind of you. We hope to see you again soon.

6/10 Okay

Marianne

Stayed 2 nights in Mar 2024
Response from General manager on 2 May 2024
Thanks for the review

10/10 Excellent

Beverleyann

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , excellent parking
Stayed 1 night in Mar 2024
Response from General manager on 2 May 2024
Thank you for the care of you. We hope to see you again soon.

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and located within walking distance of everything
Stayed 1 night in Mar 2024
Response from General manager on 2 May 2024
Thank you for the canopy. We hope to see again soon.

8/10 Good

senobar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location near the falls and the fact that you can park your car right at your room door also, a delightful pizzeria nearby however, fell short in terms of value. Though efforts were made to keep it clean, the property's condition didn't quite justify its price.
Stayed 1 night in Mar 2024
Response from General manager on 2 May 2024
Thank you for the review

8/10 Good

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Thank you for the Kind review! We hope to see you again soon

6/10 Okay

Philip

Travelled with group
Disliked: Staff & service
Towels were blood stained so I was afraid to use them. Employees werent on the same page and gave me conflicting information regarding my $200 deposit. Instructions were confusing in terms of what area we can park.
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Hello Phillip, I find it extremely odd that we would have stained "Blood" towels. We take cleanliness very serious. and would NEVER leave stained sheets/towels in the room. Regards the deposit, Everyone is on the same with it. We even send the deposit information apart of your confirmation email that way there is no confusion for when you arrive at the hotel. ALL staff are trained to say in diffferent ways to make sure it matched your bank statement. (Every bank is different when it comes down to pre-auths/holds. ) If you have anything else, that you want to discuss please contact the hotel. We will be happy to help.

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service
The property is maintained very clean. However, the mattresses on the bed are extremely uncomfortable. The pillows were terrible (old and flat) and the towels were thin and not very soft. We also had two queen size beds at our room, but there ans only one face cloth. There is also no restaurant attached to the property although there is a pizza place close by and is not far from other hotels. Very average hotel.
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Hello Anne, We will look into this! I know our property manager is working with the owners to get things upgraded and changed. Hopefully we see you again soon!

8/10 Good

jane

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property is very dated. Staff all friendly and room was clean.
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Hello Jane, Thank you for your kind review! We hope to see you again soon

6/10 Okay

Miranda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Felt a little unsafe and outdated. No fridge or elevator. Wallpaper peeling off walls in hallways. Staff were excellent!
Stayed 2 nights in Mar 2024
Response from General Manager on 29 Mar 2024
Hello Miranda, Thank you for the kind words about our staff. Fridges are an additional fee and on first come first serve bases. We hope to see you again soon!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from General manager on 2 May 2024
Thank you for the kind of review. We hope to see you again soon.

8/10 Good

Donald, Belwood

Very clean and great location but a bit worn and old and tv picture intermittent
Stayed 1 night in Mar 2024
Response from General manager on 2 May 2024
Thank you for the review ! We to see you again soon

10/10 Excellent

AVTAR

Stayed 1 night in Mar 2024
Response from General manager on 2 May 2024
Thank you for the kind review. We hope to see you again soon

8/10 Good

Ariunbold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some lights must be changed
Stayed 2 nights in Mar 2024
Response from General Manager on 13 Mar 2024
Thank you for the review. We will look into the lights. (: We hope to see you again soon

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. The rooms were spacious and clean. The beds are comfortable.
Stayed 1 night in Mar 2024
Response from General manager on 11 Mar 2024
Hello Lisa, Thank you for the kind review! We hope to see you again soon

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rodeway was perfect for my needs. I was in the Falls to see a show at the OLG Stage. I live in Barrie and had no intention of driving home. I wanted a place to stay that was not expensive and was within walking distance of the venue. All of my expectations were met and the service from Ashwin (sp) and Kevin was terrific. They were both very accommodating. I would not hesitate to stay there again. Well done, boys!
Stayed 1 night in Mar 2024
Response from General Manager on 9 Mar 2024
wow! Thank you for the amazing review!We hope to see you again soon

10/10 Excellent

amey

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

4/10 Poor

Tracy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hall ways and stairwells had a bad odor.
Stayed 2 nights in Feb 2024
Response from General Manager on 9 Mar 2024
Hello,We looked into this issue. Someone burnt something in microwave and tried to hide it. We did do a very thorough clean for a few days. and can no longer smell it.Thank you for bringing it to our attention

10/10 Excellent

Alain

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for the price I paid. Great customer service
Stayed 1 night in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

10/10 Excellent

Gurjinder

Liked: Amenities
Good and clean
Stayed 1 night in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!

8/10 Good

Ellen

Stayed 1 night in Feb 2024
Response from General manager on 2 May 2024
Thank you for the review. We hope to see you again soon.

2/10 Terrible

Emma

Stayed 1 night in Feb 2024
Response from General manager on 2 May 2024
I apologize you did not enjoy your stay.

10/10 Excellent

SAGSENOL

Stayed 1 night in Feb 2024
Response from General manager on 2 May 2024
Thank you for the kind review! We hope to see you again soon

10/10 Excellent

Hazel

Stayed 1 night in Feb 2024
Response from General Manager on 29 Mar 2024
Hello Hazel, Thank you for the kind review! We are glad that you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Jeniffer

Liked: Cleanliness, amenities
The service was amazing and when we entered the room the room smelled great and was very clean!
Stayed 1 night in Feb 2024
Response from General Manager on 9 Mar 2024
Thank you for the amazing review!We hope to see you again soon!