Room, 2 Queen Beds, Non Smoking (Fallsview) | View from room
Check availability

Reviews of Wyndham Fallsview Hotel

3.5 out of 5
Wyndham Fallsview Hotel
6455 Fallsview Blvd, Niagara Falls, ON

Reviews

7.6

Good

Rating 10 - Excellent. 1446 out of 3860 reviews" "
Rating 8 - Good. 1077 out of 3860 reviews" "
Rating 6 - Okay. 586 out of 3860 reviews" "
Rating 4 - Poor. 360 out of 3860 reviews" "
Rating 2 - Terrible. 391 out of 3860 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Rochelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service but our soap dispenser is empty.
Stayed 1 night in Apr 2024

4/10 Poor

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked that it was across from the casino and that is about it. Im calling the hotel to refund my money as nobody told me this was a refugee camp and housing for immigrants from mostly africa. I have no issue with it but if im going to pay 200 bucks for my nights stay i dont want to come out of .my room and have 7 africans chillen in the hallways and outside of elevators for hours on end. You dont think that was relevant information to share. Very poor communication on the subject
Stayed 1 night in Apr 2024

8/10 Good

Larissa, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service
I really loved it!
Stayed 2 nights in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

10/10 Excellent

Nichole

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

6/10 Okay

Pam

Travelled with group
Liked: Cleanliness
Good bedding, way overpriced. Wasn’t worth the $300 for one night. Plus, they wouldn’t accept my CAA discount after booking and arriving.
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
Please accept our sincere apologies for the disappointment. All CAA/AAA discounts can be applied only at the time when you're making your booking. We cannot add the CAA/AAA discount on top of another discount. Regards.

6/10 Okay

Bradley

Liked: Cleanliness
Disliked: Property conditions & facilities
Small showers I’m 240 pounds and could hardly fit
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Excellent

john

Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

8/10 Good

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like the fact that my room didint have a fridge
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

6/10 Okay

Rashaad

Stayed 2 nights in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

8/10 Good

Nathan

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

8/10 Good

Cristina

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

6/10 Okay

Shinu

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
We sincerely apologize for the disappointment you have expressed. Thank you for your feedback.

10/10 Excellent

Julie, Rio Grande

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room view.
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

8/10 Good

lynda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great view of Niagara Falls and surrounding attractions. Very walkable. Everything was clean and the employees very helpful with directions, information and room service.
Stayed 5 nights in Apr 2024
Response from FD Managers on 24 Apr 2024
We really appreciate your valuable feedback.

10/10 Excellent

unifly

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it’s pretty close to most things
Stayed 3 nights in Apr 2024
Response from FD Managers on 24 Apr 2024
We really appreciate your valuable feedback.

10/10 Excellent

Daphne

Travelled with family
Updated rooms, great price!
Stayed 1 night in Apr 2024
Response from FD Managers on 24 Apr 2024
We really appreciate your valuable feedback.

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Within easy walking distance of Niagra Falls. Excellent view of the Falls from our room
Stayed 1 night in Apr 2024
Response from FD Managers on 24 Apr 2024
I am glad that you had a very good experience at out hotel. Thank you for the feedback.

6/10 Okay

Bernalen

Travelled with partner
Disliked: Amenities
PROS: The hotel was conveniently connected to Fallsview Casino via an overpass walkway. Which is great if you are not deessed for the weather outside. There are many dining spots in the area of various price points. Main tourist attractions are within 5-10 minutes walking distance. CONS: Room amenities are limited (i.e. vanity accessories like toothpaste/toothbrush, shower cap, lotion) or does not come with the room bathrobe/slippers. Bed was Queen-size but advertised as King-size. Late check-out can be accommodated if avaliable. However, there is a fee of $40 for 2PM, or $80 for 4PM. They offer discount coupons for surrounding dining locations and attraction (FunZone).
Stayed 1 night in Apr 2024
Response from FD Managers on 24 Apr 2024
Thank you for proving us with feedback from your stay.

10/10 Excellent

Hélène

Travelled with family
Liked: Amenities
Room was spacious, clean, great customer service and perfect location and facilities.
Stayed 2 nights in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

8/10 Good

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a fan of having to pay for parking at a hotel that I am already staying at. Other than that it was a good property and I would go again
Stayed 1 night in Apr 2024
Response from FD Managers on 24 Apr 2024
We really appreciate your valuable feedback.

4/10 Poor

Tom

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
the pass keys given initially did not work, we had to get a maid to let us in,the jacuzzi in our room did not work, the fridge was not plugged in there were no instructions as to how to use the nespresso coffee machine
Stayed 1 night in Apr 2024
Response from FD Managers on 24 Apr 2024
Thank you for proving us with feedback from your stay.

8/10 Good

Brian

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from FD Managers on 24 Apr 2024
We really appreciate your valuable feedback.

4/10 Poor

Ashley

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Plugs didnt work. Staff were banging on my door at 9pm while my daughter is trying to sleep. Towels were stained and bathroom was not cleaned. Parking was outrageous. Didn't even tell me online that i would be charged. No room service available.
Stayed 1 night in Apr 2024
Response from FD Managers on 24 Apr 2024
Thank you for proving us with feedback from your stay.

10/10 Excellent

ZoeM

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant experience with the family. Everything is accessible,great location, nice view of the falls from our room. Easy check-in and check-out and staff are pleasant. We would stay again next time.
Stayed 2 nights in Apr 2024

4/10 Poor

Claire

Travelled with family
What I did not like was the surprise payment for $20 on three rooms for a facade fee or whatever I felt the parking fee was extravagant to begin with I just will not recommend this place
Stayed 1 night in Apr 2024
Response from FD MANAGERS on 20 Apr 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

8/10 Good

Paul

Liked: Cleanliness, staff & service
Good value stay.
Stayed 2 nights in Apr 2024
Response from FD Manager on 20 Apr 2024
Thank you for your feedback!

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing amazing rooms, amazing staff, amazing environment
Stayed 1 night in Apr 2024
Response from FD Manager on 20 Apr 2024
Thank you for your feedback!

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED this hotel. The best part was that we were upgraded to a room with a view of the falls. That certainly was a WOW moment when we walked into it! Everything was very clean, the beds were comfortable, and the room was quiet and dark with the blackout shades. We slept well. The falls are just a short walk away with so much to see and do. The hotel has great places to eat, but we just grabbed coffee and muffins from the Starbucks right in the hotel in the morning and headed to the falls and ate there. (Table Rock House Restaurant and Skylon Tower were perfect.)We used the hotel hot tub in the evening before going to bed. Very relaxing! I thought it would be crowded, but we were the only ones there. We had a late flight the day we left, and the hotel allowed us to leave our luggage with them during the day so we could go do activities. We accidentally left an expensive set of headphones in the lobby when we left. No worries! They mailed them to us. Everyone working in this hotel is so helpful. I’d give them more than 5 stars if I could.
Stayed 2 nights in Apr 2024
Response from FD Managers on 18 Apr 2024
Thank you for your stay and your feedback and we look forward to welcoming you back to Wyndham Fallsview Hotel.

10/10 Excellent

Selena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff were amazing , could eat breakfast right in the hotel at IHop, and close to all main attractions !!
Stayed 2 nights in Apr 2024
Response from FD Managers on 18 Apr 2024
We really appreciate your valuable feedback.

8/10 Good

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from FD MANAGERS on 16 Apr 2024
Thank you for sharing your feedback!

4/10 Poor

Dan

Found a bug in the bathroom. Alerted front desk . Don't care . Didn't even clean our room
Stayed 3 nights in Apr 2024
Response from FD MANAGERS on 16 Apr 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

8/10 Good

Cheryl

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property was very pleasant..
Stayed 2 nights in Apr 2024
Response from FD MANAGERS on 16 Apr 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

4/10 Poor

Rodney

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was extremely discourteous, informed us after checking in parking would be 70 dollars (they change the rate as the parking lot fills up, which they do not disclose to you) there was hair and dirt in our shower. I took several pictures
Stayed 1 night in Apr 2024
Response from FD MANAGERS on 16 Apr 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
We kept getting locked in our room and maintenance had to come get us out with the computer system everytime and it took forever. We were not credited back for a nights stay or anything. Non of the vending machines worked in the hotel, staff was not overly friendly or accommodating, I would not recommend this hotel.
Stayed 2 nights in Apr 2024
Response from FD MANAGERS on 16 Apr 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

2/10 Terrible

Carrie Anne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a strong smell in the room and we had to change hotels as they would not give us another room. The smell was like bleach type smell. Made us vomit and they did not accommodate us so we had to pay for another room at a different hotel at 11 pm
Stayed 1 night in Apr 2024
Response from FD MANAGERS on 16 Apr 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

4/10 Poor

Hussanpreet

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FD MANAGERS on 16 Apr 2024
Thank you for sharing your feedback!

2/10 Terrible

Ian

Travelled with family
Disliked: Staff & service, amenities
No assistance with bags to room, was told we had to get a cart and bring them ourself. Front desk agents not hospitable at all, barely smiled. Overall not a good experience, wouldn’t rebook.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevork

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from FD MANAGERS on 14 Apr 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

6/10 Okay

Paige

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from FD MANAGERS on 16 Apr 2024
Thank you for sharing your feedback!

6/10 Okay

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Not the cleanest. Very uncomfortable beds. Hallways and elevators were filthy. Definitely better options around for the same price.
Stayed 2 nights in Apr 2024
Response from FD MANAGERS on 14 Apr 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Valet was a little rude
Stayed 1 night in Apr 2024
Response from FD MANAGERS on 14 Apr 2024
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

10/10 Excellent

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a free room upgrade!
Stayed 1 night in Apr 2024
Response from FD MANAGERS on 14 Apr 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

10/10 Excellent

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how almost everything was walking distance!
Stayed 3 nights in Mar 2024
Response from FD MANAGERS on 11 Apr 2024
Thank you for sharing your feedback!

6/10 Okay

Anna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel in a walkable area, close to lots of restaurants and attractions
Stayed 4 nights in Apr 2024
Response from FD MANAGERS on 11 Apr 2024
Thank you for sharing your feedback!

10/10 Excellent

Franz Agel

Travelled with partner
Liked: Cleanliness, amenities
Nice and accomodating staff. Nice view from the falls
Stayed 1 night in Apr 2024
Response from FD MANAGERS on 11 Apr 2024
Thank you for sharing your feedback!