Niagara Falls - Western New York Hotel Guide - Historic Hotels in Niagara Falls - Western New York, New York

"We upgraded to the jacuzzi suite and it was overpriced for the room. There were dirty towels under the bathroom sink and wasn’t very clean. There was no trash can in our room whatsoever. The restaurant attached to the hotel was not good either. "

"It stunk, did not look like the pictures at all and the sinks weren’t draining "

"Just gambled, ate, and slept but everyone we encountered was friendly and helpful"

"I was really nice and clean space. Staff is so friendly and respectful. "

"Room was very clean. Larger than I expected. Quiet at night. Highly recommend!"

"Room was very comfortable. And the hotel is excellently located. "

"Usually love this hotel and stay frequently when visiting my daughter. However the walls are thin and if you have loud neighbors it can be annoying. Such was the case on this recent visit. We had loud music and hooting and hollering keeping us up till after 2 am. Tried to call the front desk twice to issue a noise complaint but no one answered. Too tired and cranky to change clothes and go to the front desk. Also the free breakfast is very nice but they need to cook the bacon better."

"great "

"Convenient for shopping and key ban centre "