Niagara Falls - Western New York Hotel Guide - Luxury Hotels in Niagara Falls - Western New York, New York

"It stunk, did not look like the pictures at all and the sinks weren’t draining "

"Just gambled, ate, and slept but everyone we encountered was friendly and helpful"

"I was really nice and clean space. Staff is so friendly and respectful. "

"Room was very clean. Larger than I expected. Quiet at night. Highly recommend!"

"Room was very comfortable. And the hotel is excellently located. "

"Usually love this hotel and stay frequently when visiting my daughter. However the walls are thin and if you have loud neighbors it can be annoying. Such was the case on this recent visit. We had loud music and hooting and hollering keeping us up till after 2 am. Tried to call the front desk twice to issue a noise complaint but no one answered. Too tired and cranky to change clothes and go to the front desk. Also the free breakfast is very nice but they need to cook the bacon better."

"The overall stay was good. Checked out and realized when we got home later the same day, that some items were left in the room. We went shopping at the outlet mall and left 2 pair of sneakers and a hoodie in the room. Called the hotel and they said they checked the lost and found and nothing was there. They said that they would check with housekeeping to see if anything was left in the room and they would call me back. When we left, housekeeping was cleaning the room across the hall now our items are missing and nowhere to be found. In addition, we were awoken at 5am to loud noised outside that sounded like gunshots. Not sure if they were or not, but it happened 5-6 times. I can get past the noise, but I am upset about my items that miraculously disappeared. "

"great "

"Rooms are clean and orderly, only issue there is the heater/Ac runs ALL the time. Not good if you’re a light sleeper. Plenty of good areas to choose from, buffet is great except the hair that was in the meatloaf Would I recommend, well not many choices when your event is taking place there. A bit pricey "