Niagara Falls - Western New York Hotel Guide - Romantic Hotels in Niagara Falls - Western New York, New York

"I was a bit surprised first you say there was breakfast served. You should of said there will be coffee and cupcakes and thats it. It was pretty pitiful. Secondly, while looking into breakfast i ask an employee if there was a soda machine. He just said no and didn't say anything else but walked away from me. Who doesn't have a soda machine in a hotel? Thirdly, it looks like you have a 2 burner stove, but no pots or pans and no silverware. I just thought that would be there to use? Lastly, in the 3 days i was there i never saw any cleaning people to pick up trash or refresh the bedding or towels? "

"It’s really nice place to stay."

"Rooms were very nice and LOVED the walk in shower. Also liked having the couch and extra 'cushy' chairs in the room."

"Some minor concerns to staff , but overall I would say 5. Room wasn't ready on time (at 4.00pm), even though we arrived early (3.00). By 4.00pm they give us only 1 room out of 3 booked, it took another hour to give us 2 other rooms. It was mentioned that by default they will clean the room and to opt-out need to explicitly tell them, or put privacy note on door. But cleaning didn't happen as promised had to ask for additional blankets and water. Liked: room cleanness, microwave. Rainforest cafe is inside hotels building! Easy parking. Nice aquarium decorations on first floor! Convinient location 10 minute walk to rainbow brige, niagara state park. "

"The staff was very friendly & helpful. "

"Good trip"

"It was great"

"Great location to Niagara Falls park in the US side. Comfortable bed. Parking was not free. Overall, highly recommend this hotel. It’s a great value."