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Reviews of greet Hotel Nice Aéroport Promenade des Anglais

2 out of 5
greet Hotel Nice Aéroport Promenade des Anglais
385 Promenade des Anglais, Nice

Reviews

6.2
Rating 10 - Excellent. 146 out of 1000 reviews" "
Rating 8 - Good. 289 out of 1000 reviews" "
Rating 6 - Okay. 236 out of 1000 reviews" "
Rating 4 - Poor. 159 out of 1000 reviews" "
Rating 2 - Terrible. 170 out of 1000 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Changhong

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2023

6/10 Okay

Robert

Liked: Staff & service
Stayed 4 nights in Dec 2023

6/10 Okay

Abderrahmane

👍
Stayed 2 nights in Dec 2023

6/10 Okay

Pauline

Liked: Cleanliness
basic but fine for one night
Booked last minute for an airport stay. The hotel is quite run down. It’s easy to miss it from the street as reception is on the third floor. Room was very basic but clean. It was really hot and heating didn’t seem to switch off so I had to open the window was bitten by mosquitoes all night. Bathroom is basically a shower over the toilet so the entire bathroom get soaked. Breakfast is an affordable 8.50 but consists of only bread, yogurt and coffee, there is no hot food at all. It was fine for one night.
Stayed 1 night in Nov 2023
Response from Claudio on 22 Nov 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an e xceptional guest experience, and it's apparent in this case that we fell short.The size of our bedrooms and bathrooms corresponds to the norms of first-class hotels.Sincerely,

4/10 Poor

Alan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not good
Whilst we knew this hotel was very basic (just a very small room, clean) but we didn't even have pillows on the first night. There were no pillows left and the staff gave us towels wrapped in a pillow case. WHAT kind of hotel doesn't have pillows? My room was next to the reception office and the constant getting in and out the door didn't let us sleep at all.
Stayed 3 nights in Sep 2023

10/10 Excellent

Filip

Stayed 1 night in Sep 2023

4/10 Poor

Bianca

Stayed 1 night in Sep 2023

6/10 Okay

Karthik

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Shower area was super small, found it very hard to shower. When you shower it floods the toilet floor because the curtain isn't good enough. There were no towels and I had to wait till they did laundry and get it from the lobby. The buffet is expensive for what it offers. The price was good and proximity to airport, some bakeries and parks was good.
Stayed 1 night in Oct 2023

2/10 Terrible

Danny

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Problem with elevator, Ac no extra pillows nor towel.. impossible to park at the hotel
Stayed 1 night in Oct 2023

4/10 Poor

Aaron

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Martin

Stayed 2 nights in Sep 2023

4/10 Poor

Jonathan

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very small. Bed comfortable. Bathroom tiny. A little bit old and tatty
Stayed 2 nights in Sep 2023

6/10 Okay

John

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Neset

Stayed 1 night in Sep 2023

2/10 Terrible

Daiva

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were stuck in Nice for 3 nights after our flight cancellation and there was no other alternatives, so we booked this hotel last minute. It was a nightmare with cockroaches in our room. The hotel corridor smelt of damp, and we felt unsafe as the hotels reception was on the 3rd floor so anyone could walk in. The only positive thing was that the staff were friendly and helpful. Think twice before you book this hotel. We will never stay here again.
Stayed 3 nights in Aug 2023

4/10 Poor

Ian

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Hemen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2023
Response from CJ on 28 Aug 2023
Dear customerYou have appreciated your stay in our hotelThe customer satisfaction is our priorityWe hope you come againChristine J Manager

2/10 Terrible

Alberto, Aventura

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad structure. Dirty. Expensive. I will never come back.
Stayed 1 night in Aug 2023
Response from cj on 16 Aug 2023
Dear customerThe customer satisfaction is our priorityCordially Christine J Managerr

2/10 Terrible

Deandre

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is not at all worth the money. There is a constant musty/moldy smell throughout the hotel and the rooms are absolutely tiny. For approximately $70 more per night you can stay at the holiday inn down the street, which is new, clean and has much larger rooms. The staff were friendly, but the hotel is literally one of the worst I have ever stayed at. Please do not cheap out to this degree.
Stayed 3 nights in Aug 2023
Response from cj on 16 Aug 2023
Dear customerThe room is conform to the brand Premiere ClasseThe customer satisfaction is our priorityCordially Christine J Manager

6/10 Okay

nicole

Travelled with family
Liked: Staff & service
It was not bad. Totaly fine for the price. it was not dirty, just a little rough around the edges. totally doable. beds were comfy, shower pressure was great, parking was a little harder because we got there late and the lot was full. found a spot decently far, but it was ok.
Stayed 1 night in Aug 2023
Response from CJ on 7 Aug 2023
Dear customerThank you for staying with usYou appreciated your stay in your hotelThe customer satisfaction is our priorityWe hope you come againCordially Christine J Manager

2/10 Terrible

Nilesh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smell whole day. Not maintained well. And many other issues
Stayed 2 nights in Aug 2023
Response from CJ on 7 Aug 2023
Dear customerThe customer satisfaction is our priorityCordially Christine J Manager

2/10 Terrible

Aliaksandr

Disliked: Cleanliness, staff & service, property conditions & facilities
The dirties place i ever stayed in, a/c doesent work, there was no pillows on the beds. The shower was leaking water all night. receptionist was sleeping at front counter and originally gave us a room key that had people sleeping in it. Overpriced and would not recommend this to anyone.
Stayed 1 night in Jul 2023
Response from CJ on 7 Aug 2023
Dear customerSorry fos this inconvenienceThe customer satisfaction is our priorityCordially Christine J Manager

4/10 Poor

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly the worst hotel experience I’ve ever had. We had to call out and actively knock on the door to find the person who could check us into the hotel/ Our air conditioner dripped the entire night requiring us to get towels to soak up liquid and prevent water from spreading all over the floor during night. Two of the three lights had light bulbs that were out. The shower fixture was broken and didn’t allow for us to take a shower without holding the handle ourselves. There was mold all over the bathroom.
Stayed 1 night in Jul 2023
Response from CJ on 3 Aug 2023
Dear customerSorry for tis experienceThe team is present 24/24 to help youThe customer satisfaction is our priorityCordially Christine J Manager

8/10 Good

Andrew

Stayed 2 nights in Jul 2023
Response from CJ on 26 Jul 2023
Dear sirThank you for staying with us You appreciated your saty in your hotelWe hope you come againThe customer satisfaction is our prioritycordially Christine J Manager

2/10 Terrible

Aaron

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tiny , hot , smelly like cigarettes Staff was the only good thing Elevator needs work.
Stayed 3 nights in Jul 2023
Response from CJ on 21 Jul 2023
Dear customerThe room is conform to the brand Premiere ClasseWe appreciated the welcome of the staffThe customer satisfaction is our priorityCordially Christine J Manager

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a bed to sleep on. Enough said
Stayed 1 night in Jul 2023
Response from CJ on 17 Jul 2023
Dear MadameThank you for staying with usCordially Christine J Manager

10/10 Excellent

catalin

Stayed 1 night in Jul 2023
Response from CJ on 11 Jul 2023
Chère clienteMerci pour ce bel avisNous sommes ravis que vous ayez apprécié votre séjour au sein de notre hôtelAu plaisir de vous accueillir lors de votre prochain séjour sur la Côte d'AzurCordialement Christine J Manager

6/10 Okay

Steven

Stayed 1 night in Jun 2023
Response from cj on 26 Jun 2023
Dear customerThank you for staying with us and I hope you come againCordially Christine J Manager

2/10 Terrible

CARMEN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I'll never ever come back to the hotel Premier Classe...at Nice, France. Bad experiance unfortunately. My family and I check-in on June 02,2023 and check out Early morning on June 03, 2023 with the door open all night the lock was broken.We call, the person who work in the front came to check and never came back. Also, they charge my credit card without my authorization.
Stayed 1 night in Jun 2023
Response from cj on 26 Jun 2023
Dear customerThnak you for staying with usCordially Christine J MA+anager

4/10 Poor

Lúcia Sofia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room stings very bad. The bed sheets have stains. I have to sleep with the window spend all day all night, because I couldn’t support the smell.
Stayed 3 nights in Jun 2023
Response from CJ on 20 Jun 2023
Dear customerThank you for staying with usCordially Christine JManager

4/10 Poor

Emine Mine

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Price is good. Tram stop to city 4 blocks away. Locks did not work in two rooms.
Stayed 2 nights in Jun 2023
Response from CJ on 13 Jun 2023
Dear customerThank you for staying with us and I hope you come againCordially Christine J Manager

4/10 Poor

Geraldine

Travelled with family
Disliked: Property conditions & facilities, room comfort
I've been to budget hotels before but not this basic. This is verging to a hostel. The toilet/shower is only divided by a shower curtain less than a metre. It's so small, anout a metre in diameter, that When we showered, the whole toilet/shower is wet, more so that it has a power shower. We booked for 2 adults and 1 child, but we were only given 2 towels...
Stayed 1 night in Jun 2023
Response from CJ on 12 Jun 2023
Chère clienteJe prends connaissance de votre avisLes chambres et les salles de bain sont conformes à la Marque Première ClasseSoyez assuré que l'équipe et moi-même avons le souci de la satisfaction de nos clientsCordialement Christine J Manager

2/10 Terrible

Olga

Stayed 1 night in May 2023
Response from cj on 26 Jun 2023
Dear customerThank you for staying with usCordially Christine J Manager

8/10 Good

Mariya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , nice and friendly staff , good value for the money
Stayed 2 nights in Mar 2023
Response from CJ on 17 Mar 2023
Dear csutomerThank you for staying with us and I hope you come againCordially Christine J Manager

4/10 Poor

Anthony, Wigan

Travelled with group
Disliked: Staff & service, property conditions & facilities
Rooms to small Very small shower Cudnt open window Air conditioning wus terrible Not enough pillows on bed No toiletries Lift didnt work properly
Stayed 4 nights in Feb 2023
Response from CJ on 27 Feb 2023
Dear customerThank you dfor staying with us and I hope you come againCordially Christine J Manager

2/10 Terrible

Mr G

Stayed 1 night in Feb 2023
Response from CJ on 15 Feb 2023
Cher clientJe prends connaissance de votre avisSoyez assuré que l'équipe et moi même avons le souci de la satisfaction de nos clientsCordialement Christine J Directrice

2/10 Terrible

Erin

Stayed 1 night in Jan 2023
Response from CJ on 15 Feb 2023
Cher clientJe prends connaissance de votre avisSoyez assuré que l'équipe et moi-même avons le souci de la satisfaction de nos clientsCordialement Christine J Directrice

2/10 Terrible

Jason

Stayed 1 night in Nov 2022
Response from CJ on 14 Nov 2022
Dear customerThank you for staying with usCordially Christine J manager

8/10 Good

Zivko

Stayed 1 night in Oct 2022
Response from CJ on 10 Oct 2022
Cher client,Merci pour votre avisNous sommes ravis que vous ayez apprécié votre séjour au sein de notre hôtelAu plaisir de vous accueillir lors de votre prochain séjour sur la Côte d'AzurCordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Airport Stay
A very good two star hotel to stay near Nice airport. Rooms clean, tidy and sufficient for a short stay, though very small. Only fault no coffee or tea facilities. Towels were basic, no hand towels as well when my room serviced no bath mat left.
Stayed 2 nights in Sep 2022
Response from CJ on 28 Sept 2022
Dear customerThank you for staying with us and I hope you come againCordially

2/10 Terrible

Ladan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have never seen a hotel with such bad quality
We stayed in the hotel for three nights. The rooms were very small and cramped that it was very difficult to even walk. On the second day after returning from outside to the hotel, the room was not cleaned. The trash was not emptied. We said they did not take any action and they said they forgot. To wash our hands, we had to use a body shampoo that was shared with the bathroom. There was no soap in the bathroom.
Stayed 3 nights in Sep 2022
Response from CJ on 10 Oct 2022
Dear customerWe acknowlege of your commentDuring your stay , you put the pancart " Do not Disturb" also the team did not cleaned your roomCordaily

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel in Nice suburb
A decent budget hotel in what is an expensive city. I was satisfied with the conditions at the hotel (it was clean, breakfast was fine, my room was always attended to). Having the airport nearby was a bonus. My only problem was the noise. Constant doors banging, the lift shaft making horrendous noises all day/night every night. It made for a not so comfortable sleep. If you're on a budget and only staying a few nights then I absolutely recommend.
Stayed 7 nights in Sep 2022
Response from CJ on 19 Sept 2022
Dear customerThank you vey much for your opinionThank you for staying with us and I hope you come againCordially

2/10 Terrible

Russell

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service smells bad
Stayed 1 night in Sep 2022
Response from CJ on 19 Sept 2022
Dear customerThank you for staying with usCordially

4/10 Poor

Abdelmohcen

Stayed 2 nights in Sep 2022
Response from Sybille D. on 10 Sept 2022
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

4/10 Poor

Susana

Travelled with family
Disliked: Amenities, property conditions & facilities
We were given a room and when we went to open it up, there was someone else. We were given another room that had not toilet paper and the sheet had a red stain that looked like either blood or red lipstik. looked as is the sheet had not been changed. The window was so small, the bathroom could hardly move. Had put the towels on top of the toilet cover seat because there was not room. The worst hotel I had stayed....the surrounding was terrible and dirty. There is a Gym below. The elevator carpets were dirty too. I guess this was high season so it was not cheap but next time, I will make sure never to stay there again.
Stayed 2 nights in Jul 2022
Response from CJ on 2 Aug 2022
Dear customer, Thank you for staying with us Cordially

8/10 Good

Divanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The bed was confortable and with air conditioner, the bathroom is more like an airplane bathroom with little to no amenities.
Stayed 2 nights in Jul 2022
Response from CJ on 2 Aug 2022
Dear customer Thank you for staying with us and I hope you come again Cordially

8/10 Good

Darin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Good price for Nice. Room was very small and not stocked with any extras.
Stayed 1 night in Jul 2022
Response from CJ on 28 Jul 2022
Dear customer Thank you for staying with us and I hope you come again Cordially

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Aipprt Close and Ordinary
The best part was that the room had air-conditioning. The space was all. One double bed and one bunk. Paid for breakfast buffet, good value and quick, ordinary. Close to airport. Lobby on 3rd floor not at ground floor was kind of odd.
Stayed 1 night in Jul 2022
Response from CJ on 28 Jul 2022
Dear customer Thank you for staying with us and I hope you come again Cordially

10/10 Excellent

Paul

Stayed 1 night in Jul 2022

8/10 Good

Stephane

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2022