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"I have stayed at this hotel several times before and until now I never had any negative experiences. Unfortunately, this stay was quite different. I completed the online check-in in advance and also paid for the room beforehand. When we arrived at the reception, the receptionist kept us waiting for about 15–20 minutes while looking at the monitor and clicking around, without saying anything or asking any questions. In the end, he simply handed over the keys and told us everything was fine and that we could go to our rooms because the stay had already been paid for. It was not clear why this took so long. Our rooms were on the 6th floor. My room faced the highway, and the traffic noise during the night was very loud, so I could barely sleep. During the night around 2–3 a.m. there was also a lot of door slamming and people moving around in nearby rooms, which made the night even more restless. Until now I always had good experiences at this hotel, but unfortunately this stay did not meet the standard I experienced before."

"Hotel is not accessible by car. I booked "

"Amazing room amazing stafff. We had never had a better experience at a hotel we absolutely loved it."

"Great breakfast. Lovely staff. Quiet and comfortable. Convenient being across from the train station. "

"Good overall. All my friends got the new tower and those units were better. They should disclose that "

"Very spacious rooms and great food. Such a good experience consistent with other Vaya hotels."

"10/10 location and the breakfast was divine "

"The whole experience was superb. Rooms nice, staff friendly, food fantastic and spa was excellent. "

"We had a great stay. There was a good selection of food for breakfast. Spacious room with a good size bathroom. The hotel is in a perfect location - very central and close to the train station, shops and restaurants. "