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"Very convenient for skiing Niseko. Facility is great and the staff at every level, the Front Desk, the Concierge team, the Restaurant staff and everyone in-between went above and beyond. "

"Amazing! Will be back!!!"

"Clean rooms. Courteous staff. Nice on site amenities and services. Amazing location! Incredible free buffet breakfast every day. "

"Excellent"

"The staff and manager were very accommodating and gracious. We enjoyed our 8 night stay in our room which was spacious and nicely appointed. The ski shuttle bus was consistently on time, and the hotel is in a great, quiet location. Buffet breakfast was also delicious. Will return next time skiing in Niseko. "

"Staff are nice. Love the renovated room with private onsen. "

"Staff is amazing. Food was fantastic and fresh. Everywhere was clean. I added a 90 min massage and would do again. Onsen was beautiful and peaceful. I will be booking here again. "

"I’ve emailed staff for collect package of ski gear we left .. hopefully they live up to the great standards they gave us on the visit "

"Modern Westernized Hotel with a fantastic view of Lake Toya and wonderful staff. A 25 minute drive to Rutsusu ski area. Lovely soaking jacuzzi tub with views of the lake. We will definitely stay here again to ski Rutsusu. "