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Ryokan Gensuiro

3.0 star property
Travelers soak in rejuvenating hot springs and outdoor onsen at this mountain retreat, where nature's tranquility creates the perfect setting for relaxation

Choose dates to view prices

Ryokan Gensuiro, nestled in the mountains, offers a genuine Japanese experience. Guests enjoy an outdoor bath with garden views, private onsen, and sauna. WiFi keeps everyone connected, and mornings start with an English breakfast.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
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Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 6:00 PM
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Ryokan Gensuiro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ryokan Gensuiro?

Self-parking is free at this property.

What time is check-in at Ryokan Gensuiro?

Check-in start time: 3:30 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Ryokan Gensuiro?

Checkout is at 11:00 AM.

Where is Ryokan Gensuiro located?

Situated in the mountains, this spa ryokan is within 6 miles (10 km) of Kumamoto Airport Tourist Information Center, Road Station Ozu and Shiraitono Falls. Hogihogi Shrine and Aso Milk Ranch are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

wonshik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

new modern and yet traditional.

new property. Spotless.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2025