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Reviews of Comfort Hotel Norrköping

3.5 out of 5
Comfort Hotel Norrköping
Saltängsgatan 29, Norrköping

Reviews

8.8

Excellent

Rating 10 - Excellent. 488 out of 1001 reviews" "
Rating 8 - Good. 422 out of 1001 reviews" "
Rating 6 - Okay. 71 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, big hotel in the city centre. Professional, friendly, helpful staff, amazing buffet breakfast with a wide choice. The only thing I did not like was the lack of a swimming pool.
Stayed 6 nights in Jul 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has very welcoming staff, spacious rooms which are well equipped and a great breakfast!
Stayed 2 nights in Feb 2023

10/10 Excellent

Ken

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Comfort Crew on 1 Jul 2022
Tusen tack!

4/10 Poor

Cihan

Stayed 2 nights in May 2022
Response from Comfort Crew on 1 Jul 2022
Tack

10/10 Excellent

Dora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend
It was good very good food service drinks in different varieties.
Stayed 1 night in May 2022
Response from Hanna on 24 May 2022
Thank you so much for your great review! Very welcome back!

8/10 Good

Sophie

Stayed 1 night in Apr 2022
Response from Hanna on 8 Apr 2022
Tack snälla för fint betyg! Varmt välkomna tillbaka snart igen!

10/10 Excellent

Louise

Stayed 1 night in Feb 2022
Response from Hanna on 22 Mar 2022
Tusen tack för finfint betyg! Varmt välkommen snart igen!

10/10 Excellent

Magnus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Hanna on 12 Dec 2021
Tusen tack för fint betyg!

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok 👍
Stayed 2 nights in Sep 2021
Response from Hanna on 12 Oct 2021
Thank You :-)

2/10 Terrible

Jeffery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steer clear of this hotel
First of all, the customer service with both Hotels.com & Comfort Hotel was atrocious! Neither could help me with my booking. After FINALLY getting in contact with an actual person at Hotels.com they did NOT resolve my issue. Comfort Hotel did not want to either. What was the issue? I accidentally booked 1 day before I was arriving. I called Hotels.com within 5 minutes of my mistake and 3 weeks before my arrival, spent 2 hours trying to make a simple date change. Did they accomplish this? Absolutely NOT! Comfort Hotel did not help me either! What a joke. It's apparent neither entity wants to truly help their customers. I ended up paying for an overpriced room (actually it was more like a closet, I thought someone was playing a joke on me). $150 US dollars down the drain, not to mention the disastrous travel situation this put me in. It's obvious Hotels.com & Comfort Hotel will pass the buck and play shell games with their customers to swindle them out of their hard earned cash. Please do not waste your time, money, or vacation with companies unwilling to even remotely care about their customers.
Stayed 3 nights in Jul 2021
Response from Hanna on 21 Sept 2021
Dear Jeffery, I am sorry that you feel that you did not get the help you wanted. I know that we (Comfort Hotel)spoke to hotels.com and approved to change dates. I can not answer for what hotels.com did after that. I just want you to know that we always help our guests as much as we can. in this case it is out of our hands since hotels.com "own" the reservation. Again I am sorry this happend to you. Best regards Hanna F General Manager

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Hanna on 10 May 2021
Tusen tack!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Hanna on 13 Apr 2021
Tack :-)

8/10 Good

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Hanna on 29 Sept 2020
Tack!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Hanna on 26 Aug 2020
Tack

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Hanna on 16 Jul 2020
Tack :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to town. Excellent service. Wonderful breakfast daily.
Stayed 5 nights in Nov 2019
Response from Hanna on 6 Dec 2019
Wow! Thank You for this awesome review!

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent all round
Excellently located hotel with great parking to rear for £10 a week-yes a week. Good breakfast. Hotel is clean, quiet and has very helpful and welcoming staff. Rooms are more than adequate and very clean.About a 10 minute walk-or borrow their bikes-to centre along the river. Good selection of eating places a bit nearer the museum/university part of town, another 5 mins nice walk away. Lake swimming a 10 minute drive as well.
Stayed 7 nights in Jul 2019
Response from Hanna on 14 Aug 2019
Dear Robert, thank You so much for your awesome review! Welcome back!

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic!
it was an amazing stay like the one we had last year during our tennis tournament. will definitely stay here again
Stayed 1 night in Jul 2019
Response from Hanna on 14 Aug 2019
Wow! Thank you for your amazing review! Hope to see you next year!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel centrally located.
The staff was incredibly friendly and helpful. We got a family room for our family of 4 and it was perfect. We went to the Kolmården zoo and it was fantastic.
Stayed 2 nights in Jun 2019
Response from Comfort Crew on 22 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Comfort Crew on 22 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy hotel
Very handy hotel very close to the bus station (50 mins from airport) very clean and helpful staff. Will stay again
Stayed 1 night in Feb 2019
Response from Hanna on 24 Mar 2019
Dear Chris, thank You very much for a great review! Kind Regards Hanna

8/10 Good

Jan Boye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Evelina Barception on 4 Feb 2019
Tack för din feedback Jan, det betyder mycket för oss! Varmt välkommen tillbaka :)

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Hotel
Very nice, clean and good hotel. Friendly people at front desk. Simply comfortably. We’ll come back.
Stayed 1 night in Dec 2018
Response from Hanna on 7 Jan 2019
Dear Thomas, Thank You very much for Your great review. Very welcome back! Kind Regards Hanna

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Hotel has nice new decoration and also a lobby with free tea for guests. Workers were friendly. Hotel location is a walking distance to train station and also possible walk to the centre.
Stayed 1 night in Sep 2018
Response from Hanna on 28 Sept 2018
Thank You very much for Your nice review. Regards Hanna

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top service
A really good hotel. Modern, clean, comfortable and the staff were fantastic. Very good value
Stayed 1 night in Aug 2018
Response from Hanna on 16 Aug 2018
Dear Daniel, thank You very much for the nice review. Welcome back Kind Regards Hanna

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
This hotel was amazing! Everything just worked, from the self check-in and out, fantastic breakfast selection, great room and location! Loved it!
Stayed 1 night in Jul 2018
Response from Hanna on 16 Aug 2018
Dear Julie! Thank You so much for Your amazing review! Very welcome back! Kind Regards Hanna

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
The hotels was really modern with good details and good location for normal sightseen around the city. The room was well cleaned with aircondition and a nice bathroom. The location was close to the centre with alot of bars and resturant and a great view along the river that floats through Norrköping. Just a quick walk to The Industrial Landscape which is a very nice.
Stayed 1 night in Aug 2018
Response from Hanna on 16 Aug 2018
Hi Henrik, thank You so much for Your nice review. Kind Regards Hanna

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good overnighter
A great place to overnight - quirky, clean and friendly and very reasonably priced
Stayed 1 night in Jul 2018
Response from Hanna on 16 Aug 2018
Dear Adrian, thank You so much for the nice review! Very welcome back! Kind Regards Hanna

10/10 Excellent

Sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

josef

Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt med det stora badrummet med badkar och härliga stora duschen. Rummet utan mattor. Bra frukost.
Stayed 2 nights in Jan 2024

10/10 Excellent

aboud

Stayed 1 night in Jan 2024

8/10 Good

Hans

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modernt, enkelt och trivsamt
Stayed 1 night in Jan 2024

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Ingela

Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Desen

Stayed 2 nights in Nov 2023

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækkert, pænt og god service
Lækkert og pænt hotel med mulighed for sent indtjekning. Er ikke sidste gang jeg benytter comfort hotel!!
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt bra
Det enda negativa var en svag badrumsbelysning. Annars bra hotell med bra läge.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jan

Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023