North China Hotel Guide - Hotels with Yoga in North China, China

"Hotel is in great location, but is getting dated. Definitely not worth the price asked for the room. Breakfast was ok, but it’s more for Asian customers, if you expect something like in NY - expect a massive disappointment. Customer service was poor - definitely not what you expect from Hyatt. Biggest letdown was how wrong they got everything for my wife’s birthday. Instead of birthday dinner we got a date night package, and when we pointed them at the mistakes nothing was fixed. It’s 2 weeks now that I’m waiting for any response from Hyatt, and hope on receiving any feedback is fading. Overall, they only have the Hyatt name - and nothing else. No service, no customer care. No 5 star standards. Only the shiny outside. Major disappointment. Stay away"

"Breakfast is good. Didn't bisit the spa"

"This hotel is newer than I thought- very clean and very friendly staff. We couldn’t order taxi using the phone and the concierge staff including Harry was helpful. The luggage storage is straightforward and secure too. Didn’t have time to try the food this time. We look forward to staying there when we visit Beijing in the future. "

"Very good experience "