Shangri-La Hotels and Resorts hotels in North India, India

Amazing service and tour directions for the town

Trident is a real five star hotel. We really like the individual attention where a hotel staff member actually guided us to the room and introduced himself to us for any further assistance. Their biggest strength is their warm, efficient and eager service. The hotel looks very clean and even smells fresh and clean. Food and restaurant staff were great, special mention to Naman that was amazing, he provide a great service at the restaurant. Every meal, including breakfast was delicious and our...

Staff is very friendly, room is newly done and clean. Good breakfast selection, Indian style food only. Heavy, loud noise cleaning, moving furniture until midnight and early morning, felt like that was happening in my room as the rooms are not sound proof, you can hear everything around. Neighbourhood is not to recomment - I felt unsafe, old part of the city, small side street, noisy, dust and dirt around. My room window was almost leaning to a wall of a torn building and garbage, so kept the...

Hotel looks very nice. Staff is very discrete and nice. There is a very nice courtyard with a garden and a swimming pool. Unfortunately the hotel driver was really a mess. He asked the double price (we heard this later) and he drove us to the wrong train station.