At first glance , we were amazed at how big this property was. We assumed it would be hard to find help or people would be unfriendly or overly busy. It was nothing like that! Everyone was friendly, polite and helpful. There is stuff everywhere to ensure safety and order. We had a terrible mix up with our room but the hotel manager and staff were extremely apologetic and went out of their way to correct the situation. Once everything was corrected, we had a great time and are looking to plan another stay! I definitely recommend this property!