Verified
8/10 Good
Anna m.
15 Apr 2026
Pool was warm but dirty on arrival. Advertised as heated pool but had to pay 500 extra. Took 3 days for someone to come clean and never returned. Did not see chemicals being checked. Hot tub was dirty and no chemicals added. Had scum around edge and suds about 4 inch high when jets turned on. Overall cleanliness of outside area was poor. Bedroom and bathroom area adequate but living room and dining area too small. Pictures on line made place look better than it actually was. Maintanence person that came for elevator was helpful and came on a Sunday. I feel that I deserve some kind of refund because of pool and hot tub being so dirty. Not sure I could recommend using Thomas reality to anyone that asked.
Anna m.
Stayed 7 nights in Apr 2026




















