Austin Hotel Guide - Northcross Shopping Center hotels in Austin, United States of America.

"The "

"I stayed for three nights. On the first morning, there appeared a painter in a cherry picker right outside my third floor window, invading any privacy that is expected of a third floor room. When I brought this up to the front desk, the manager Madison said she must have missed my room when putting up notices. It seems they could have informed me upon check-in the night before so that I would be aware. The painter put a plastic tarp over the window, which stayed for the next 2 days. It's not that I booked the room for a view, but it is incredibly claustrophobic when your window is blocked for your entire stay! As for cleanliness , the curtain is directly over the air conditioning vent, and was black with caked on dirt/dust. There is no way a housekeeper wouldn't have seen it. On a positive note, the front desk agent named Abby was very friendly."

"Muy enables "

"It is clean and service is good shared areas are just ok Coffee is very low quality"

"It was a clean hotel. It felt safe. Nice stay."

"Great breakfast, clean rooms, a real restaurant. "

"Would not recommend. Paying $85 for a night of regular parking is insane "

"Disappointing stay – Poor maintenance and terrible breakfastI would strongly advise against staying here. Do not let the photos deceive you; the reality is a far cry from what is advertised.The room was in a state of total disrepair: the lights didn’t work, the electrical outlets were loose, and one was completely non-functional. Additionally, the bathroom sink was badly clogged.To make matters worse, the breakfast was unacceptable. There were no basic food options available—only cold boiled eggs. For the price paid, the lack of basic amenities and edible food is inexcusable. I would never recommend this property to anyone."

"Staff was very helpful. Room was clean. But terribly in need of an “update”. Beds were good but furniture and carpet were old and worn out! I love Embassy Suites but was shocked to see this one in such a state of disrepair!"