Montego Bay Hotel Guide. Hotels in Northern Estates, Montego Bay, Jamaica

"The hotel is overall an older hotel. The staff and management try their best, but it is old. While the hotel is dated, it was clean. The staff is very friendly. The food is all right. We were here March 2026 during spring break time. The hotel was relatively busy. The location is central to Montego Bay, but not a lot to see other than the beach right across the street. The beach right across the street is lovely and beautiful. We paid $250 a night for two people. The overall value was good."

"Breakfast was good and room clean "

"Perfection!! My sister and I enjoyed a girl's getaway week. The room was wonderful with a beautiful view of the ocean and property, the food choices were excellent, and we thoroughly enjoyed our time soaking up sun on the beach!! But most of all, every member of the staff was so pleasant and friendly; never did we encounter anyone unpleasant. We have already made the decision to return!"

"I had a very disappointing experience during my stay. The toilet in my initial room was clogged, and no one assisted me until the following day. Maintenance came out four separate times but was unable to fix the issue. On the second day, I was moved to another room; however, I did not receive any housekeeping service for the remainder of my stay. Whenever I requested towels, staff would tell me they were not assigned to my area and that I needed to contact the front desk. Unfortunately, the front desk rarely answered calls, and when I was finally able to reach someone, it took a long time for assistance to arrive. My room door was opened while I was in the shower. Additionally, I informed the excursions staff that I was booked through Expedia, but my Expedia points were never applied. Overall, the lack of responsiveness, poor communication, and unresolved maintenance issues made for a frustrating experience."

"Need more activities, what we saw was not enjoyable. Food was okay. On Sunday we had to leave because there was no electricity or water."

"Clean rooms, very courteous and helpful staff, the menu at the restaurant was well balanced and varied with something for everyone"

"Exceptionally surreal"

"Staff extremely cordial and educated. The hotel cleaness is incrediable"

"Nice experience and wonderful people. We enjoyed our stay at this resort."