Best Western hotels in Northern Louisiana, United States of America

"Carpet stained badly"

"The rooms were very clean, the bars and casino were very nice. We did not eat there because we were there for a concert and all the restaurants were closed by the time we got home. They do have a 24 hour bar food type restaurant. Overall it’s a great resort hotel."

"Everything looked good. The floor and carpet was sticky. You had to keep your shoes on."

"This MOTEL is very over priced for the conditions of those rooms. I mean everything was horrible. The staff was friendly but that doesn’t excuse the conditions of the rooms. If you ask me it’s false advertising because nothing in the pictures match the way those rooms truly are. I’m not a mean person and I’m very truthful but those rooms are very ridiculous and very over priced!!"

"Keep doing what you’re doing!!!"

"I checked in on April 25, 2026 for a two‑night reservation. I booked through Expedia, for a business trip. What I walked into was nothing like what was advertised online. The photos on the website are completely misleading they do not match the reality of what this room actually looks like. The images show clean, modern, well‑maintained spaces. What I got was the exact opposite. The moment I entered the room, I saw a roach crawling inside, which is absolutely unacceptable for any hotel claiming to offer safe, sanitary accommodations. Then I noticed cobwebs hanging directly over the bed, proving the room had not been cleaned or inspected at even the most basic level. This wasn’t a small oversight this was a complete failure of housekeeping and hygiene. On top of that, there was constant loud disturbance outside my door, including kids running back and forth, yelling, and slamming doors. Between the pest infestation, the filth, the noise, and the false advertising, the room was completely unusable. I could not work, rest, or safely remain in the space. Because of these conditions, I left after only 4 hours. I did not stay overnight, and I did not receive the services I paid for. What makes this situation even more outrageous is the manager’s (Susan) behavior afterward. Instead of acknowledging the hotel’s clear failures, she tried to charge me for the entire two‑night stay, despite the fact that I left the same day due to their unsanitary and unsafe conditions."

"Amazing staff beautiful room "

"Room and hallways smelled sour casino staff very rude hard to find them none of the food places were open but one ended up ordering dominos worst experience ever and i wanted to try a new place I always stay at horseshoe I will never try a different place again bad all the way around "

"The hotel and Casino were very nice however I think they were very new still check-in took a lot longer than I believe it should. We were there for a conference, so there were a lot of of us and I believe they were understaffed in a few areas. Also the lobby bar had two bartenders one night yes they were slammed, but we are used to having a lot of us at a realtor convention however one of the bartenders had a horrible attitude demeanor, and acted as if she didn’t want to be there at all. I believe management should’ve stepped in and helped more but also this bartender at a certain time should’ve been sent home or sent to a different location in the casino that was less busy.I Someone else should’ve been pulled to replace her. I did speak to a manager and told him I understand we were a lot, but her attitude was not professional and had she tried, a little harder, we would’ve tipped her even more. More times than not I feel like these conventions are always understaffed or they don’t understand which type of clients are coming in. For future reference Realtors drink and eat a lot we are fun bunch we don’t mind waiting as long as it’s within reason, we tip well because we work hard and we play hard. Whoever is in charge of booking conferences maybe should look into who is coming so you can better staff certain areas. Obviously certain clients aren’t going to drink as much but again it was a nice stay overall, but there were some kinks to be worked out."