Northern Mexico Hotel Guide - Hotels with Parking in Northern Mexico, Mexico

"Clean room. Staff could have been a little friendlier. Food was good. Swim up bar was awesome! Great service there!"

"The breakfast menu was fresh, the shuttle to the airport was perfect, just if you want to be pick up from the airport you need to call to the hotel is easy and they are coming right away. really happy with me stay and looking forward for another one."

"Yes"

"Everything was great! Property, staff, people, views, location… Would definitely stay again!"

"Muy cerca del consulado y precios accesibles "

"I stayed at the Hotel Riu Emerald Bay with my fiancé for 8 days. Up until the 5th day, we were having an amazing vacation — but unfortunately our experience took a horrible turn. While we were out, someone entered our room and stole $1,500 USD cash from my wallet, which was inside my purse and packed in my luggage. We didn’t realize it until the next day because we had stayed in the room that evening and didn’t go anywhere. We immediately filed a report at the front lobby and were told to wait 48 hours for an outcome. The following day we followed up with Anna from Public Relations, who told us she could not give us any information because it was “confidential.” She did say we could wait in the lobby on checkout day since our flight was later that evening. On checkout day, we spoke with management and eventually with the hotel director, Daniel, hoping to get answers or some type of resolution. Instead, we were told there was “no proof” the money existed and basically nothing could be done. What makes this even more frustrating is that these rooms require a key card to enter, and the doors lock automatically when you leave. Unless someone climbed through the balcony, access should only be possible with authorized entry. And honestly, even if guests choose not to use the safe provided in the room, that still does not justify people being able to enter your room and steal your money or valuable belongings. Guests should feel safe leaving their personal items in their room"

"N/a"

"Excellent"

"Everything was very good very nice people. The only thing is the restaurant too expensive for the class of food."