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"All staff are friendly and amazing. Jennie she assisted us well. "

"Best hotel staff ever"

"The staff did an amazing job helping us book a trip to Ninh Binh even when it appeared to be sold out. They went above and beyond and it was the best part of our trip."

"The room is very clean. The hotel stuff are very friendly, helpful, and excellent service."

"This recently opened hotel is delightful, and I would recommend to all those looking for comfort and quality. Rose, one of the managers, needs particular recognition for her kindness, attention to detail and crediting our account when an incident occurred in the Spa. Would stay again without hesitation."

"Everything!"

"Breakfast was delicious and staff were extremely attentive and spoke great English. The location was superb and the room was quiet."

"Wonderful hotel, I was really looked after whilst staying there. They went above and beyond to look after me. Front door always opened for me, fresh red carnation in room everyday, room cleaned everyday. Breakfast was great, loved the chicken soup. I had the room on the 2nd floor, very quiet. Bed, sheets, pillows everything was great for a relaxing nights rest. I stayed here for 5 nights and will stay again if in Hanoi. Location is outstanding - watching distance to all attractions and great restaurants walking distance way. "

"Great hotel nicely designed. Personal was very helpful, breakfast was great, delicious and with a lot of options to choose"