Peoria Hotel Guide - Northpoint Shopping Center hotels in Peoria, United States of America.

"We enjoyed our stay. The staff were very friendly!"

"I didn't have a good experience at this hotel. While check-in went well, the next morning I noticed a front desk clerk glaring at me as I entered and exited the hotel with my dog. There was no greeting even as our eyes met and after I acknowledged him with a nod. Later in the day, as my family and I were entering the hotel with our dog, a different front desk clerk approaches to ask if I signed the pet policy form. I stated yes and that I checked in the previous day. She then proceeded to ask for my room number, as she "hadn't seen me and my pet before." This exchange was uncomfortable, as other guests were close by, and insulting. I travel frequently with my dog and I've never experienced anything like this before. My dog was not barking or causing a disturbance at that time or previous day. We were simply entering and exiting the hotel. The level of aggression and unprofessionalism I experienced at this hotel very disappointing."

"It had roaches, bedding was dirty, room had a smell."

"My daughter and I came for the pool area the hot tub was completely closed off and not working and the pool was not very clean the water was so cloudy you could not even see the bottom of the pool. There were no pool towels on the first day we had to ask a couple times up front and the next day there were a few in the morning. When we checked in at 3:15 most of the rooms were not cleaned because they said housekeeping was running behind"

"I was given the wrong room I paid for a 2 bed and a sofa bed got a one bed and a sofa bed I was charged 300.00 which should have been only 194."

"Breakfast was good, but it could use a protein. Rooms curtains were torn up, but I'm used to it"

"the location seems kind of isolated; perhaps they are remodeling but it just seemed outdated and it wasn't very clean. "

"Parking ramp had low ceilings, very dark at night, water dripping from ceilings and puddles on the floors of the ramp - it felt unsafe, especially since we arrived after dark. We ended up parking on the street because of the ramp conditions. A picture was missing in our bathroom, there were just picture hangers on the wall above the toilet. Washcloths looked dirty and there was no body wash in the shower dispenser. The heating/cooling window unit was very loud. We paid $530 for two nights and felt this was incredibly overpriced. Breakfast was not included and advertised as $15/person but the total for two of us with fees was over $39. Also, we were put in “the West tower” so our room was not in the nicer main area. We were next door to the roof access and the big HVAC units were just outside our window. The low ceiling in our room made it feel like we were in a basement. The staff was friendly. The location was nice. Will not be staying here again."

"Room was clean the staff nice the property is dated and needs a lot of cleaning up their phone system didn't even work"