Sacramento Hotel Guide - Northwest Park hotels in Sacramento, United States of America.

"Breakfast was Ok"

"great place"

"Great location! Easy on and off the freeway!"

"We called to say we were going to be late to check in. the person said ok and that they would leave a note on our reservation. When we arrived we were told they were over booked and they didn't have a room for us. there wasn't a note on our reservation. we ended up having to pay a lot more to stay somewhere else. very unhappy with the service. "

"Clean room, nice bar."

"Clean room and bathroom. The decor of hotel was beautiful. Friendly smilimg staff. Loved staying here!"

"The front desk, restaurant, and bar staff were all attentive, professional, and genuinely welcoming. They went above and beyond to answer our questions and ensure we felt comfortable throughout our stay. Truly excellent service from start to finish."

"5 stars to Antonio and the security guard for being friendly and helpful. Zero stars to management for severely understaffing this property. With constant lines out the door st registration and no one manning either guest services station and no one answering the phone when you call house keeping, the front desk, or the bellman line, I wasnt able to talk to anyone about a horrible sour milk smell on one of our beds. We all had to cram on to one bed because one had a horrible odor. The next day I finally was able to speak to someone who I think was the manager and he just looked at me blankly. He did not care at all. He did not even send a house keeper. Otherwise it was a really nice stay. Hire more people. Stop cutting corners. When you pay almost a grand to somewhere both beds should be usable. "

"Staff and their customer service was great, room was clean and nicely decorated. The only issue was the bed. It was extremely uncomfortable."