Charlotte Hotel Guide - Novant Health Matthews Medical Center hotels in Charlotte, United States of America.

"First I want to give positive attention to the staff at this location. The first room we had on the first floor was TERRIBLE! Bug, mold, and everything just terribly worn down. We asked to be moved and were. The second room was on the third floor and a bit less beat up. But I did not feel 100% comfortable at the location. It's not what is advertised. The building is terribly unkept and it's the staff that are keeping the wheels turning there by doing their best to make guests comfortable. But shame on the owners and the brand that allows the current owners to operate under their chain when the place is just really so run down."

"Everything was perfect. The room was very clean and bright. All the amenities functioned properly. I really enjoyed my stay here."

"Came for a business trip. The whole building was under renovation. Dust everywhere. All rooms were freshly painted and it was a strong smell of paint inside of the room. No substitute room was offered, no refund,.. We were just told to call customer service"

"Definitely would stay here again it was convenient and staff was great. Breakfast was kinda plain but I’ve seen worse so still a win for me. "

"Staff didn’t make much of a difference. Not friendly demeanor but not mean. Rooms and hotel are very dirty and musty smelling. Don’t recommend staying here. "

"Room was immaculate and clean. Staff were very nice. "

"Great property! Thank you for a great stay. "

"The Lobby smelled like weed. The bathroom in our room was moldy. The waffle mix was expired and no hot water in our bathroom."

"Blood on the ceilings and walls "